New Year Breaks In The United Kingdom

Reviews

What our customers say about their holidays

• Mr White - Verified booking

  "The Lookout" at Sennen Cove has a number of desirable features. It is located very close to the harbour and beach (even if the 76 steps up to it can be demanding), and also to the coast path. It has fantastic views of the sea from three large windows. The flat has a contemporary, coastal feel and is light and airy. The extra-large bed is comfortable. The bathroom has an excellent shower, and the one-person bath in the bedroom is a lovely addition, especially given the view from it. There is plenty of hot water and good water pressure throughout the flat. The kitchen includes a full-size cooker and oven, 'fridge, and microwave, and while there isn't much preparation space, it will probably work well enough for most. There is also a washing machine (which we didn't use). Sadly, the flat isn't particularly well looked after. The cleaning in particular was poor in places. While the obvious things were clean enough (sink, bath, shower, etc.), we were bothered by the following: (1) We had to clean dusty cobwebs and spiders off the walls and ceilings in the bedroom. It was clear that no one had done this for weeks. (2) There were what looked like animal hairs on the bed cover when we arrived. (3) There was a dirty single mattress underneath the bed, as well as a mattress protector and sheet. (4) The floor throughout the flat had not been mopped for some time and was sticky. (5) There was black mold on all the window frames. It looked like someone had possibly run a cloth over some of it, but little more than that. We found that a substantial amount came off with just a cursory wipe, suggesting that no one had made any real effort to clean them in a long time. Some of the walls around the windows also needed to have mold removed and to be repainted. (6) The blinds were dirty and needed washing or replacing. (7) The windows were dirty and needed to be cleaned on the inside and the outside. (8) The 'fridge was so noisy that it could be heard in the bedroom with the door closed. Given that it only just about managed to keep items cold when on its coldest setting (and that in cool-ish weather), it presumably needed repair. Our milk went off after two days of being in there, strangely. (9) The sliding bedroom door only opened about three quarters of the way because of how it had been hung. (10) The windows, which are one the flat's main attractions, open inwards, but couldn't be opened more than a few inches because of the blinds. (11) The telescope didn't work, despite following he instructions; my best guess is that a power cable was missing. We drew this to Original Cottages' attention the day after we arrived using the e-mail address specified for support during stays, but heard nothing back. If the issues above were addressed, we would be happy to recommend this flat without reservation and probably to book it again ourselves.

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• Confirmed Guest - Verified booking

  Lots of stuff! Having stayed in holiday homes which offered only the bare minimum I had packed so much things, such as dishcloth, floor cloth, washing up liquid, cleaning product, salt,pepper, vinegar etc. to ensure we had all we needed. BUT none of these were needed as everything we needed was already there. Much better than other bookings. Also the welcome pack was tremendous – and made us feel very pampered. The cottage was so warm we did not need to light the fire even in December. The information file was very informative and well displayed. It was lovely to receive a phone call on the 2nd day to ensure we were happy – and we were! I will recommend Coquet Cottages to all our family & friends. We had a lovely stay, and the villagers made us feel very welcome.

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• Confirmed Guest - Verified booking

  The look of the cottage and the location – being in the centre of a coastal village was great. And thank you for the speedy replies when I used the instant chat function. Tower Cottage was absolutely gorgeous and catered for all our needs – everything we could possibly have wanted was there. Absolutely everything was in the welcome basket that we needed to start our holiday, the local produce – especially the bread which was delicious. And also the scones/cakes which were very welcome with a cup of tea after a long drive. We liked the welcoming cosiness created by the way it was decorated.

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• Confirmed Guest - Verified booking

  Loved the welcome pack! Generous and thoughtful collection, with some luxury items that made a great difference to our stay and meant we did not have to go shopping on our first days. Thanks Sue! Beautifully furnished and comfortable, with everything we needed. We wanted to live there! The collection of books and maps and guides on walking in the book cabinet were extremely helpful and much appreciated. Delighted that I found Coquet Cottages on the internet and when we visit Northumberland again we will certainly look to stay in one of your properties.

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• Confirmed Guest - Verified booking

  This was a fabulous cottage. This was a winter break and so we wanted to be in a village with little shops, restaurants ect. We arrived on a miserable day and we had a lovely text saying we could access early. So welcome!! We had a wonderful hamper that got us started. It was beautifully decorated and had everything we needed and all the appliances were easy to use! Communication is excellent. We had a phone call to check we had no queries before we set off. Being allowed early access was perfect!!

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