Beach Villas In Northumberland

Reviews

What our customers say about their holidays

• Christine - Verified booking

  The caravan is lovely, the setting is wonderful, the views fantastic.

  Unfortunately we had a few problems. We arrived on the 12th Nov, on visiting the Park Dean office the following day, we discovered the site was closing down on the 13th until March next year. So most of the facilities we believed to be included in the price had now been taken away from us. No swimming pool, no restaurant, no shop. We consider this misrepresentation. Also, maintenance work was taking place on the site, particularly on the caravan pitch next to ours. Noisy machines at 8.30am. tractors parked at the front of the caravan, blocking the view. On one occasion the road to the caravan was completly blocked by a cement mixer. We arrived on a Saturday afternoon. Monday we had been out all day, returning at 4pm. The heating was on, everything was fine. But by 6pm we noticed it was getting cold. The boiler was out. By process of elimination we discovered BOTH gas bottles were empty. The only contact number we had was Sykes Office in Chester, which obviously was closed by now. We did not have a contact number for the owner or the ParkDean Office, which was also closed. What do we do? We thought of a hotel for the night, but we had a dog with us, not many hotels take dogs. So we hunkered down and made the best of it with extra clothes and duvets. BUT IT WAS COLD! Early the following morning we found, close by, a Premier Inn which had a Cookhouse Restaurant attached to it. The Restaurant accepted dogs, although Premier Inn didn't. But we were able to get warm and enjoy a full breakfast. Whilst spending hours on the phone to Sykes. It became apparent that Skyes were unable to contact the owner. We drove back to the caravan with the intention of packing up and going home. But, we called in at the Park Dean Office to see what they could do. They refused my offer of money for a gas bottle, said they would install one straight away but would contact the owner. By the time I arrived back at the caravan, the owner was on the phone, asking if everything had been sorted out. I explained it was in the process but did ask why BOTH gas bottles were empty. She saId it was a breakdown in communication and offered me compensation. This has not been forthcoming. But why hadn't Sykes been able to contact her previously? We stayed and contined to have a wonderful holiday, but all the above was really unnecessary and could have been sorted out in minutes if not hours. Conclusion Sykes have serious communication promlems and are unable to quickly resolve a problem. Park Dean were wonderful and couldn't have done better.

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• Hazel - Verified booking

  We had a fantastic Christmas week at Barnacle Cove.

  Our party consisted of 5 adults, 1 teen, 1 toddler and a dog. Barnacle Cove had something for us all. The house was clean and warm, with some lovely Christmas decorations up to give it that Christmassy feel. Plenty of parking for all our cars and a secure garden for the dog. The beds were lovely and comfortable and the bath was fabulous after a cold and blustery walk on the beach. The kitchen was well equipment although we struggled with the oven as there were no instructions. We also struggled with the fire as it took us two days to work out how to switch it on. Instructions for both would have been helpful. The games room was an absolute bonus that I wasn’t expecting. The dog chewed up the ping pong balls I’m afraid but we did replace them. My favourite spot was sitting in the bedroom window reading and watching the waves. We enjoyed walks on the beach a days in Seahouses and Bamburgh Castle. Alnwick was great, we loved Barter Books and the Light trail at the gardens. We ate and drank at The Landing which was expensive but nice. There was a window in the extension that wouldn’t shut properly and as it was so windy it did howl a bit. We will definitely be back.

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• Rebecca - Verified booking

  Our stay at Rosemary Cottage was amazing.

  Location was close to the two village pubs in beadnell and a short walk across the field to the beach. The property is well equipped for everything you need for a long stay. Amazing open plan kitchen/dinner and living space. A lovely room to cook and entertain. The modernisation of the bungalow has made Rosemary Cottage a lovely well throughout property to stay in. The 3 double bedrooms are all good sizes with one having an en-suite and a main large family bathroom with walk in shower and huge bath. The additional living room is great for the kids to play in or watch tv and is a lovely snug with a log burner for winter. The gardens are beautiful and you can tell that it is much loved property by the owners. Ed was supper attentive and ensured that we had everything we needed. Some lovely touches in the welcome pack and it all added to our amazing stay. The major wow factor is the amazing views from the back of the house. Looking out over the Northumberland countryside and the beautiful horses in the field close to the property. We would definitely recommend this property it is the best we have stayed in in Beadnell. Thank you for such a great stay.

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• Keith - Verified booking

  Mainly positive but access was disappointing.

  The listing says it may not be suitable for people with mobility issues when it should actually say totally unsuitable. There is no access without stairs. The external stairs are steep and slippy when wet. Once inside on the middle floor where the lounge / diner and kitchen are there is no access to toilet facilities without stairs. The outside space is also limited. The back is fully block paved for car parking and not at all suitable for sitting out. The front which is obviously not private has a small lawn and bench seat. No outdoor tap or hose for washing the dogs after returning from the beach. On the positive side the house was clean and well equipped with great views of the sea opposite. Beds were comfortable and bathrooms were good quality. We had one issue with the Wi-Fi and the owner was quick to contact us by phone which was good. It was due to a short power cut so nothing to do with the house itself. For us it’s not a house we would use again, mainly because of the difficult access and lack of pleasant outside space. For the price there are much better options in the vicinity if you sacrifice the view.

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• Richard - Verified booking

  This is out third stay at Barnacle Cove.

  Lovely location superb views and mostly excellent facilities.We had a major issue with the cooker during our two week stay and it was not repaired until late on the Wednesday of our second week.Now i appreciate things break and it takes time to fix but what really disappointed us was that we were not informed about the problem before hand.Numerous phone calls and even calling into the local office twice (the staff were friendly and tried to help) indicated that they were already aware of the problem but it took a week before an alternative was eventually supplied and frankly it was not up to the job for our large family.There are building works next door but we were never inconvenienced and did not detract from our stay. Dont let our experience put you off this really is a lovely property and has everything you need for a great holiday. You have a superb beach within a five minutes walk, lovely restaurants and is an ideal base for exploring wonderful Northumbria Richard

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