Beach Villas In Somerset

Reviews

What our customers say about their holidays

• Josephine - Verified booking

  Good points - We all slept very well, the beds were very comfortable and all the rooms and bathrooms were all a very good size, it made room allocations very easy.

  All rooms clean and well presented. - Well stocked kitchen - everything was brand new and it was well equipped including kids meal things, we were impressed with the range of cups, glasses and plates. However, the plates were not great quality and we found left marks after using with cutlery. Also we tried to find out from Sykes what we could expect to find in the kitchen but they were not much help at all. Therefore, we unnecessarily packed pots, cooking utensils, even a blender as well as plastic plates, cups and cutlery because of the lack of information we did not want to risk not having what we needed for the duration of the stay. - good location to shops - very helpful that the property is well located with access to 3 major super markets, very handy and a definite plus. - The games room was a real hit. The multiple functional table provided hours of entertainment and was a great addition to the property. Also good that there was TV in there although upon arrival was not set up. - Great size and very spacious living room especially for the kids to play, we were able to set up the babies play pen and it was very thoughtful that a baby gate was provided although we didn't have need to use it. However, for the open fire I would suggest an enclosure/guard around the fire place, we had curious babies who often wondered up to it so we had to use one of the tables to separate them from it. - Very happy with the parking - we were able to get all 5 cars in - Thank you for the beautifully decorated Christmas tree - We also appreciated the very helpful and useful 2nd cooking area outside the games from, essential with a big family and lots of things to cook for Christmas. Bad points/things to improve - We appreciated the history of the house (I read in the welcome pack that it was built in 1780) and can also appreciate the cost of maintaining such a building but there are still some things that I believe can be improved. Some were quite frustrating and I would suggest they are looked into sooner rather than later. - Firstly there was no ground floor WC - I noted the cloakroom on the first floor but it was packed full of stuff and not useable, this meant that if you had go to the loo the only option was in your room, very difficult especially if you are on the upper floors. The fact that there is a cloakroom available it should be made accessible. - Upon arrival it was not obvious (at least not to me and my husband) about how to gain entry into the house. There was no clear instruction in the email which contained the code and it frustrated me that I had to call the helpline in order to get information. We travelled from East London and it was a 4.5 hour drive with a 6 month baby, the last thing I wanted to do was to spend an extra half and hour trying to figure out how to get into the house. Clearer instructions should have been provided, even as simple as, "key pad for entry is located on the right hand side of the door". As we received a code and the email made mention of keys, we assumed we were looking for a lock box that contained the front door key. I did not appreciate the extra effort after such a long journey. - Extreme problems with the internet, it was very helpful that the information was clearly provided about the Wi-Fi but it only worked well on our phones and tablets. It very much needs a boost as it was not able to carry the TV in living room and basement. although the TV was fine in room 4. I can appreciate that there were a number of devices connected at the same time which may have contributed to the problem, but this should have been expected and anticipated. The fact that the house can take up to 16 people and has three TVs, the necessary adjustments should be made to ensure better internet connection. As guests we should not need to compromise on this. - The biggest issue we had however, was with the hot water, some rooms were worse than others, for example my cousin and his wife in room 6 complained of no water and had to use the facilitates in the neighbouring room which had no problems. We should have been told about the tank and how it work, you cannot assume that we would know and again as guests this is not something we should have compromise on or worry about. - Thank you for providing the brand new travel cots as we requested, they were very easy to set up and very helpful that a protector and sheets were provided, however, mattresses were the wrong size and were too big for the actual cot. We were able to use them regardless but it meant that my child slept on a slight angel which was of course was not ideal. You'll need to change this asap for the correct size. - We loved room 1, especially the extra big bathroom, however, it had two major issues, firstly the bathroom is big but has insufficient heating for the size, so despite having a heated towel rail it was not enough to heat the room to a comfortable level. I would suggest adding an extra heater, the one I had in room 4 was very good. The second issue with this room was the heating in the bedroom. It cut off, the heater did look old so it may be it died, thankfully we used the portable heater in the living room, which was fine. However, guests should not to deal with problems with such basic needs such as heat and water. - As mentioned above the kitchen was well stocked and had a lovely new fridge, however, for a house that size with that many people 1 is simply not enough, you need additional one, even if it is not as big I would suggest an extra one. - I had to report that we had issues doors not closing properly and some jamming. In room 8 my cousin was trapped in the walk in closet for over an hour, we were all down stairs and didn't hear his cries for help and he didn't have his phone with him, so he had to break the glass to get out. The other door that jammed was the bathroom in room 3, luckily no one was in it at the time. - Initial instructions should have been provided to explain how to use the fireplace and portable heater you cannot assume everyone knows how to do this.

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• Heidi - Verified booking

  The property is not actually detached - its the end of the hosts home.

  There were many maintenance issues at the property that need attention to bring it up to modern standards. The internal floors were dirty and needed a steam mop. The lamp shades were so old they are brittle and breaking into pieces. The curtains were difficult to pull together and would benefit from polishing and the curtain pole above the door is broken and falls off when pulled on. We did not use the cooker as the fixing in the wall does not look safe to use with exposed wires . There is a plug socket in the dining room that needs finishing off as it has exposed wires. This could be dangerous for a child.There are holes in the bathroom that need filing and are currently filled with kitchen roll. The other side of the bed in the main bedroom does not have a lamp so its hard for the person at the right hand side to get up in night. The kitchen is tired and dated and knobs come off when the doors are opened. The wardrobes would benefit from some new coathangers but this is usually the case in most accommodation. The bath would benefit from an actual mixer tap rather than a plastic hose. There is a strong smell of damp in the living room which would benefit from air fresheners or scented diffusers which are great at combating the damp smells that are usual in properties of this age. Unfortunately we found that this property was not up to the modern standards we are used to but we did find the hosts friendly and helpful.

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• Helena - Verified booking

  The owners are LOVELY - the fact there is a washing machine on site and chickens and free access to fields and a beautiful nature reserve.

  It was incredibly thoughtful that tea, coffee and milk were all left for us on arrival - made us feel very welcome and special. The friendly chickens, cats, sheep and goats really gave a sense of connection to the land and the fact this is still very much a working farm. The kitchen was really well equipped and there was tons of hot water for bathing the kids home from the beach. The outside picnic table was lovely to have sunny breakfast at and the location is very close to lots of wonderful beaches, harbours and whilst still being within very reasonable driving distance of London and the south east. One small thing - it IS a beautiful old stone dairy cottage so the downstairs is very slightly damp, as most old stone buildings have a tendency to be, which was a little bit of an issue for my son's asthma - solved by airing with windows opened regularly - no problem really in summer, with sunshine and when you are out for most of the day. The sofa, chairs and beds were all extremely comfy, the WiFi was WAY better than I had expected it to be - I could comfortably work while there, and its homely and in keeping with this truly beautiful cottage. Thank you so much - I strongly suspect we will return....

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• Angela - Verified booking

  We had a lovely stay, nice little village.

  The shop & pub were very handy with friendly staff. The cottage was great with all its quirky features & decor & fully stocked with all the essentials . Super comfy beds & no outside noise, we slept like babies. A few snags, such as filling the bath, no big deal as the shower was there. The patio door locked was not working so we couldn’t make the best use of the riverside balcony, obviously there had been previous problems as a screwdriver was on the floor beside the door. The glass door could have had a wipe down as they were smeared with hand prints & smudges, there was also a broken guitar tucked behind the sofa in the living room. Would have been nice to have a welcome book to tell us about the house & things to do in the area. However the positives far outweigh the negatives & we had a very pleasant stay.

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• Barbara - Verified booking

  The property was absolutely perfect!

  Surprisingly spacious with just about everything we could need. Basket of food was a lovely touch ! The only little thing is that when I spoke to Sykes snd asked how close the beach was, they said just 2 or3 minutes walk,when in fact it was about 15 or 20 minutes which was too long for some members of our group to get to without a car, and we didn't want to pay for parking as weather not great, so my mother never did get to see the beach where Sanditon was filmed which was one of the draws. Kept waiting for better weather which never happened,which of course wasn't your fault, but wish we had had accurate information about that and how close the shops and other amenities were.

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