Villas In Broadway

Reviews

What our customers say about their holidays

• Donna - Verified booking

  Having stayed in this beautiful cottage 3 years ago (Sept 2021) we were very disappointed on our return.

  Even when we arrived the outside looked scruffy with accumulated dirt and cobwebs in the porch area, a broken pot in the garden and dirty garden chairs and table - initial presentation goes a long way! One of the guests commented in the guest book that a small welcome pack would be appreciated and I agree, particularly a fresh pint of milk and perhaps some butter. However, our main concern was the general cleanliness of the place. The last time we stayed it was spotless, so much so that I left a note for the cleaner thanking her. This time, there was dust and long hairs on the spiral staircase in the lounge, dust on the bedside lamps and the bathroom was a disgrace! It looked like it needed a really good clean. The owners will probably say they are going to update the bathroom, but that is no excuse for not cleaning the original one properly. It looked like it needed a really good deep clean. PERHAPS THEY SHOULD HIRE A NEW CLEANER WHEN THEY REFURBISH THE BATHROOM! The whole place felt grubby and when I stripped the bed at the end of our stay, the matress protector had two yellow stains so needed washing and replacing! In the one of the bedrooms the main light wasn't working and nor was the bedside lamp, which I replaced with a lamp from the second bedroom. Small things, but they need to be checked before new guests arrive. Unfortunately, due to our experience this time we will not be recommending this cottage to friends and family which is a shame because it was idyllic last time, but presentation and cleanliness are our top priorities.

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• Donna - Verified booking

  Having stayed in this beautiful cottage 3 years ago (Sept 2021) we were very disappointed on our return.

  Even when we arrived the outside looked scruffy with accumulated dirt and cobwebs in the porch area, a broken pot in the garden and dirty garden chairs and table - initial presentation goes a long way! One of the guests commented in the guest book that a small welcome pack would be appreciated and I agree, particularly a fresh pint of milk and perhaps some butter. However, our main concern was the general cleanliness of the place. The last time we stayed it was spotless, so much so that I left a note for the cleaner thanking her. This time, there was dust and long hairs on the spiral staircase in the lounge, dust on the bedside lamps and the bathroom was a disgrace! It looked like it needed a really good clean. The owners will probably say they are going to update the bathroom, but that is no excuse for not cleaning the original one properly. It looked like it needed a really good deep clean. PERHAPS THEY SHOULD HIRE A NEW CLEANER WHEN THEY REFURBISH THE BATHROOM! The whole place felt grubby and when I stripped the bed at the end of our stay, the matress protector had two yellow stains so needed washing and replacing! In the one of the bedrooms the main light wasn't working and nor was the bedside lamp, which I replaced with a lamp from the second bedroom. Small things, but they need to be checked before new guests arrive. Unfortunately, due to our experience this time we will not be recommending this cottage to friends and family which is a shame because it was idyllic last time, but presentation and cleanliness are our top priorities.

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• Caroline - Verified booking

  Myself & Hubby have just spent the most wonderful hot sunny week (9th-16th July 2022) at Rookery Hall hosted By Debbie & Ian.

  The accommodation was/is spectacular and has everything and more you could possibly wish for to make it a 5 star stay. The location was ideal for walk's with many places of interest to visit, Its on the Cotswold way with Broadway Tower, Snowshill Manor, Snowshill Lavender to name a few all just short walks away, and of course the so many beautiful villages to explore just short drives away makes it a wonderful base, or just stay and soak up the beautiful idyllic countryside and make the most of the peace & quiet. Debbie & Ian quite happy to leave you to your own devises for the duration of your stay but are also on hand if you do need anything. The thing that made our stay even more enjoyable was that fact that the property is part of a working farm (none of which interferes with your accommodation) it was lovely to see the hay making process, we got to know the family, their lovely working dogs & the history of the farm from talking to the nicest family you could wish to meet. We were sorry to leave but left feeling we had made some lovely friends and would definitely recommend Rookery Hall to anyone who enjoys a bit of the good life with a down to earth approach. We've stayed in many lovely cottages up & down the country over the years, as we always want to try somewhere new, but this place made us feel so welcome. I think we'll be back :) Caroline & Graham - Manchester

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• Lance - Verified booking

  The house is amazing but the setting wasn't what we expected.

  We discussed this with the owner but not much could be done once there. The garden wasn't private, situated between the owners and father's house and exposed anytime outside. No privacy screening shrubs, which could have made the side garden private instead of overlooking the owner's driveway.. As a working farm, there was lots of machinery noise and coming and goings of trucks, utes, atvs, JCB's, which meant is wasn't very peaceful. Didn't expect to have to share the driveway with the father Also didn't expect the clay shooting group of 10 plus to be in the garage adjacent for most of the day. As there is an interconnecting door into the main lounge, we were disturbed by all the noise most of the day. I think these things should be put into the listing so renters can make an informed choice about whether the situation suits them.

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• Jean - Verified booking

  It would have been good to know that there were some food supplies there before we brought our own.

  It would have helped to know that The Mount Inn in the village is closed on Mondays (the day of our arrival), and that booking ahead is essential, not just advised. We arrived there about 7 p.m. on Tuesday, to be told that they had no room, and booked for the following evening. As it happened, we might have had trouble returning to the cottage, as there had been a fire in a storage barn in the High Street, which was taped off, with 5 fire engines in attendance when we returned from a meal in Broadway! We were a little perturbed that there was no ventilation in the bathroom. With 4 of us having showers within a short space of time, it became very steamy! We solved the problem by leaving the bathroom and front doors open for some time afterwards, but this wouldn't be a sensible option later in the year

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