Villas In Broadway

Reviews

What our customers say about their holidays

• Donna - Verified booking

  Having stayed in this beautiful cottage 3 years ago (Sept 2021) we were very disappointed on our return.

  Even when we arrived the outside looked scruffy with accumulated dirt and cobwebs in the porch area, a broken pot in the garden and dirty garden chairs and table - initial presentation goes a long way! One of the guests commented in the guest book that a small welcome pack would be appreciated and I agree, particularly a fresh pint of milk and perhaps some butter. However, our main concern was the general cleanliness of the place. The last time we stayed it was spotless, so much so that I left a note for the cleaner thanking her. This time, there was dust and long hairs on the spiral staircase in the lounge, dust on the bedside lamps and the bathroom was a disgrace! It looked like it needed a really good clean. The owners will probably say they are going to update the bathroom, but that is no excuse for not cleaning the original one properly. It looked like it needed a really good deep clean. PERHAPS THEY SHOULD HIRE A NEW CLEANER WHEN THEY REFURBISH THE BATHROOM! The whole place felt grubby and when I stripped the bed at the end of our stay, the matress protector had two yellow stains so needed washing and replacing! In the one of the bedrooms the main light wasn't working and nor was the bedside lamp, which I replaced with a lamp from the second bedroom. Small things, but they need to be checked before new guests arrive. Unfortunately, due to our experience this time we will not be recommending this cottage to friends and family which is a shame because it was idyllic last time, but presentation and cleanliness are our top priorities.

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• Donna - Verified booking

  Having stayed in this beautiful cottage 3 years ago (Sept 2021) we were very disappointed on our return.

  Even when we arrived the outside looked scruffy with accumulated dirt and cobwebs in the porch area, a broken pot in the garden and dirty garden chairs and table - initial presentation goes a long way! One of the guests commented in the guest book that a small welcome pack would be appreciated and I agree, particularly a fresh pint of milk and perhaps some butter. However, our main concern was the general cleanliness of the place. The last time we stayed it was spotless, so much so that I left a note for the cleaner thanking her. This time, there was dust and long hairs on the spiral staircase in the lounge, dust on the bedside lamps and the bathroom was a disgrace! It looked like it needed a really good clean. The owners will probably say they are going to update the bathroom, but that is no excuse for not cleaning the original one properly. It looked like it needed a really good deep clean. PERHAPS THEY SHOULD HIRE A NEW CLEANER WHEN THEY REFURBISH THE BATHROOM! The whole place felt grubby and when I stripped the bed at the end of our stay, the matress protector had two yellow stains so needed washing and replacing! In the one of the bedrooms the main light wasn't working and nor was the bedside lamp, which I replaced with a lamp from the second bedroom. Small things, but they need to be checked before new guests arrive. Unfortunately, due to our experience this time we will not be recommending this cottage to friends and family which is a shame because it was idyllic last time, but presentation and cleanliness are our top priorities.

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• Jean - Verified booking

  It would have been good to know that there were some food supplies there before we brought our own.

  It would have helped to know that The Mount Inn in the village is closed on Mondays (the day of our arrival), and that booking ahead is essential, not just advised. We arrived there about 7 p.m. on Tuesday, to be told that they had no room, and booked for the following evening. As it happened, we might have had trouble returning to the cottage, as there had been a fire in a storage barn in the High Street, which was taped off, with 5 fire engines in attendance when we returned from a meal in Broadway! We were a little perturbed that there was no ventilation in the bathroom. With 4 of us having showers within a short space of time, it became very steamy! We solved the problem by leaving the bathroom and front doors open for some time afterwards, but this wouldn't be a sensible option later in the year

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• Steve - Verified booking

  Although the Cider press is a lovely quirky cottage in a beautiful village of Stanton , it was seriously let down by being literally quite dirty when we arrived.

  Dirty cups and burnt pans ( i took photos as I couldn't quite believe the state!) There were cobwebs and we were greeted with a random cloth left on the floor in the living room area. Many people have spoken about the bathroom being outdated and not too good! But obviously still no improvements despite being in this state for some time. The toilet seat is worn away in one area at least which being of wood construction I would say is a bit of a health issue? There was quite a lot of dust in the downstairs roadside bedroom too so a bit disappointing but not something that couldn't be addresses I'm sure

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• Celia - Verified booking

  The house overall could not be faulted.

  Well furnished, very comfortable and everything needed was provided. Really felt guests had been carefully thought about. Only small negative was the bathroom, which perhaps needs some attention. We could not get the radiator to work, so it was very cold in there. The bathroom is the one room that needs to be warm. The shower head was too big to allow the water to flow properly with the pressure available. And lastly, the toilet seat is not so much 'soft close, more push hard! Have to emphasis, however, it was a super place and we'd happily go,back there.

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