Lodges & Log Cabins in Callington

Reviews

What our customers say about their holidays

• Madeleine - Verified booking

  Positives are that the lodge has a very spacious living/kitchen/dining area.

  However, outdoor space was not clean. Decking was dirty and unswept, not cleaned before arrival. Seating could do with being replaced as picnic bench is tatty. Photo on website shows decking in its “new” state which does not reflect the reality. I contacted the maintenance manager via phone who was very pleasant and apologetic about this and advised he would come the following morning to remedy. He also said he would bring a bottle of Prosecco - a very nice gesture! However, the next day I didn’t feel the clean was thorough (was done whilst out) as the decking was still very dirty beneath the table. Sadly no bottle of Prosecco either, so unsure why that was ever promised! I also rang Sykes to advise the state of the twin beds was not acceptable. The mattress on one is fit for nothing but the skip - it’s clearly broken as it’s sunken and you can feel the springs. It’s fortunate my child was ok to sleep on this as I certainly wouldn’t have been. Neither of the beds had mattress protectors which is basic hygiene practice that I would expect in any rental. The sheets were also threadbare and did not fit the mattresses properly. I was advised that the man coming for the decking would also remedy this issue. The sheets were replaced but were still too small. I can see a comment from 2021 which states that mattress protectors are needed and a mattress replacing, which has been responded to as being addressed by the owners, but clearly has not been. This is quite disappointing. In terms of the rest of the accommodation, I would suggest not mentioning that there are games and books - there are no books and two games, one with no instructions. Folder of information was falling apart and could do with being replaced and refreshed. All in all this location is fine as a base, however I would not stay in this accommodation again.

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• Nick - Verified booking

  We had a lovely time at Little Jack's at Honnicombe Manor.

  It is a very well presented little cottage that was very clean and had most things we could want. It was clean, comfortable and well maintained set in a nice location and had easy access to most of the activities on the site. There is a fairly decent internet connection in the cottage although it did slow at peak times of the day and with 3 of us using it (better than most holiday cottages I've been to though). There were unfortunate limitations on accessing things like the swimming pool and gym as well as the games room being closed, but this was due to Covid 19 restrictions which were unavoidable. You had to book to use either pool and the gym as well as having to prebook to go into the restaurant. The location is great with a restaurant/pub on site as well as a small shop. A big Tesco is only 3 miles away and another supermarket in the opposite direction not much further than that. There are a few sites of interest such as Cotehele manor and activity centres such as Tamar Trails within a couple of miles and good driving links to most of Cornwall and Devon. I recommend you go and have a wander to the top of nearby Kitt Hill for a look around. For the mandatory cornish pasties there is a small factory shop in nearby Callington for 'Over the top pasties' that has recently won awards and was absolutely delicious. The only slight criticisms I would make, and these are 'slight'; We could have done with a spare set of towels for us all and a wok to do easy one pot family meals. The water pressure isn't always amazing, but was always good enough and we had no issues with water temperature or the water going off which is mentioned in other reviews.

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• Lisa - Verified booking

  The site was fabulous and the villa could be too but is in much need of refurbishment, the veranda in places has cracked decking boards which feel like they are going to go from under your feet.

  The general cleanliness of the property was not good, dirty kitchen utensils cutlery, crockery, glasses and the bottles shelf in the fridge was hanging off. The carpet looked like it hadn’t been hoovered, cushion covers were marked and the stair banister was sticky! The bedding on arrival felt damp and a general musty smell on both floors, we found a half pint glass over the bulb inside the bedside lamp in the twin room! We paid extra to have a property with the hot tub however could not bring ourselves to use it even after sweeping out the area as there was a lot of dirt and sediment in the bottom of the hot tub and the lid was broken and very heavy to lift off and a very strong smell of chemicals so our money was wasted here. We couldn’t find the remote control for the tv day one but after pulling out the sofas from the walls we found three which dropped out along with bits of rubbish. We left the property way cleaner than we found it which was not my idea of relaxation! The site however was good, the kids loved the outdoor and indoor pool, the pub served lovely food we ate there a few times good menu but a little pricey. The site staff were amazing very friendly and attentive and on the whole we had a super holiday and would recommend the site to others.

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• Louise - Verified booking

  The property was fine however when we booked the cottage we chose to spend well over a £100 more to have a hot tub.

  Upon usage of the hot tub we noticed a brown grime all around the edges and on the filter and once turned on you could see brown grimey bubbles all over the top. We used the phone number provided on the email confirmation and got through to Kevin, the maintenance person for the hot tub and he told us that the reason for the brown grimey filth in the water is due to the fact that the hot tub is filled with water from a bore hole and not from water from South West water. So we couldn't use the hot tub once as it was filthy and disgusting. What a strange thing not to fill it with proper water! If we had known this we would NEVER have booked this cottage. To be totally honest we would like our money back for the difference between a cottage with a hot tub and one without as we could not use this hot tub. With the exception of the hot tub the cottage was okay. It was quite dirty on the outside, balconies not swept and windows thick with green grime. Things that are quite easy to rectify. We have numerous photos to back up what we are saying and we were so annoyed we left early. Please let us know where to send the photos and we look very forward to hearing your response!!

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• Malcolm - Verified booking

  The property is advertised as dog friendly however there is no secure area where the dog can sit outside.

  The hot tub is old and many features do not work, and the information provided tells you not to press anything other than massage and lights (should be light). the cover is old, tired and falling apart in places. Generally the bedrooms are comfortable, having a tv in one of them was a bonus for out granddaughter. Upstairs was ok with plenty of seating, and a good kitchen, could do with a smaller frying pan though. The fake grass on the balcony and the hot tub area id not a nice thing to walk on it remained wet the whole time we were there. We didn't let the dog on the balcony as it would have cleared the railing easily. the heating did fail as we were using the towel rails to dry our towels, after repeated phone calls and visiting the site office someone did call us and they managed to reset it. The 2 pools on site, outdoor one tiny indoor one not very big and you do have to book a time slot no mention of that on the website. we were lucky as the owner did subscribe to the pools however others were not so lucky, this should be mentioned as well on the website

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