Lodges & Log Cabins in Callington with Hot Tubs

Reviews

What our customers say about their holidays

• Michi - Verified booking

  1. The hot tub was amazing.

  It was ready for us when we got there. Although we only saw it cleaned once during our 4 night stay. The privacy bamboo curtain needs replacing badly and it had lots of insects on it which sometimes gets in to the tub. 2. The kitchen was fully equipped. Had most of everything you need to cook. Even a nespresso machine and lots of pots and plates, cups and glasses. The main light in the dining wasn’t working. There were 2 small fridge freezers which was plenty for 4 of us. The chocolate cookie was a nice touch. Thank you. 3. The beds had mattress toppers on them which were comfortable enough. The sheets didn’t smell fresh though, like someone used them already and found some hair on the beds. The top light on the room next to the shower cubicle doesn’t work nor do the lamps. We tried 2 of them and both didn’t work. This was reported but the electrician never came. The extra oil radiator does not work either. 4. The wifi was really good all throughout the lodge. There is a smart tv were you can cast your phone or watch netflix/youtube etc. 5. The sofa in the lounge (as mentioned by previous occupant) dips in the middle. You can use the cushions to prevent sinking into the sofa but then again the throw pillows badly need washing as well. I don't think they have been replaced or washed recently. 6. Parking was a pain as we came in and it was drenching with rain and the four spaces close to the lodge were occupied. We didn’t realise till the next day that it is SO MUCH EASIER if you park at the top road instead. This should be highlighted in your booking info. Although it does mention it has 23 steps going up into the lodge, it could have been mentioned there are only about 10plus steps going down if you come from the top road instead. Again, finding the lodge was a challenge as it’s not properly marked on the road itself. 7. Lastly the shower in the tub was extremely hot or in our case it was on the first day and on day 2 to 4 it was extremely cold even after running it for a few minutes. The electric shower was okay in the other toilet. 8. The heating system was confusing to use. On our first day we didn’t have heating on but we eventually worked it out by turning the hot shower in the toilet. Maybe You need to have a much efficient system where you can use both hot water in the shower and heating in the lodge. 9. Overall, we enjoyed our stay mostly due to the hot tub and cooking our food in the kitchen.its also a good base to explore south devon and Plymouth. Would we stay again? Probably not.

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• Andrew - Verified booking

  Bath Shower is poor with water flow being very low.

  The other shower is ok. The cleaning was not very good. The bedrooms carpets were not hoovered properly. Behind the sofas the floors were covered in dust. The long sofa is worn out and does not have support underneath. Frying pan handle was very loose and is dangerous as eventually it came off. The cooker hob knobs have no markings to tell you which plates you are using and what setting they are on. This is very dangerous and someone could be burnt. Bathroom door top hinge was falling off so we couldn’t shut the door. Tom got the maintenance guy out to sort the hinge. All doors were hard to shut due to being fitted poorly. Both bathroom door locks dont work. Shower plughole was blocked with loads of hair. I had to clean it so the shower could drain. Matt in lounge smells of dogs and dog hairs on it. Toilet in shower room was moving and leaking from soul pipe as not fixed to wall or floor. Plumber called out and it was fixed to the floor and wall. Carpet in back bed room was soaked due to leaking water from soil pipe in bathroom. Tom got maintenance to come out to clean the carpet. But the bedroom now smells of damp. Washing machine made a grinding noise when trying to pump out. We reported but no one came to fix it. I fixed it by cleaning the pump filter after waiting 3 days for it to be fixed. It was a button in the filter. The drying function didnt work as it kept stopping and showing F13. The outside light by the jacuzzi doesn’t work, the bulb needs changing. On a good note the wifi was very good and the site is good with nice pub and amenities, but you have to provide your own bats and balls for table tennis and pool is £1 a go.

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• Mark - Verified booking

  We had a fantastic stay in 59 Valley Lodge!

  The lodge was immaculately clean and very well presented. It had everything we needed and more (pots, pans, kettle, toaster, slow cooker, dishwasher, washer/dryer, microwave, fridge with small freezer, hairdryer, ample towels, clothes airer, iron and ironing board, 3 large sofas, large tv, central heating (which can be overridden by using the dial on the wall if not required), outdoor seating etc). Every bedroom had plenty of space to put clothes away and a full length mirror. If I was to make a suggestion it would be a new mattress on the double bed as it was quite hard but all the other beds were wonderfully comfy and replacing the privacy screens next to hot tub as the one we tried was broken. The bathrooms were lovely and showers powerful. Previous reviews mentioned problems with WiFi but all four of us managed to connect phones and tablets and logged into Netflix on the TV with no problems. Signal strength was great. The owner kindly left haribo sweets, clotted cream fudge, biscuits, tea and coffee for us. The hot tub was lovely and warm, ready to use, when we arrived through to leaving. In the resort everyone was friendly. The heated outdoor pool was great (Sessions bookable online when you have password from reception. Same procedure for indoor pool.) Pub onsite was reasonably priced and food was good. Access to lodge best from the top carpark as steps much less steep. We would not hesitate to book this lodge again and would definitely recommend it!

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• Lisa - Verified booking

  The site was fabulous and the villa could be too but is in much need of refurbishment, the veranda in places has cracked decking boards which feel like they are going to go from under your feet.

  The general cleanliness of the property was not good, dirty kitchen utensils cutlery, crockery, glasses and the bottles shelf in the fridge was hanging off. The carpet looked like it hadn’t been hoovered, cushion covers were marked and the stair banister was sticky! The bedding on arrival felt damp and a general musty smell on both floors, we found a half pint glass over the bulb inside the bedside lamp in the twin room! We paid extra to have a property with the hot tub however could not bring ourselves to use it even after sweeping out the area as there was a lot of dirt and sediment in the bottom of the hot tub and the lid was broken and very heavy to lift off and a very strong smell of chemicals so our money was wasted here. We couldn’t find the remote control for the tv day one but after pulling out the sofas from the walls we found three which dropped out along with bits of rubbish. We left the property way cleaner than we found it which was not my idea of relaxation! The site however was good, the kids loved the outdoor and indoor pool, the pub served lovely food we ate there a few times good menu but a little pricey. The site staff were amazing very friendly and attentive and on the whole we had a super holiday and would recommend the site to others.

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• Louise - Verified booking

  The property was fine however when we booked the cottage we chose to spend well over a £100 more to have a hot tub.

  Upon usage of the hot tub we noticed a brown grime all around the edges and on the filter and once turned on you could see brown grimey bubbles all over the top. We used the phone number provided on the email confirmation and got through to Kevin, the maintenance person for the hot tub and he told us that the reason for the brown grimey filth in the water is due to the fact that the hot tub is filled with water from a bore hole and not from water from South West water. So we couldn't use the hot tub once as it was filthy and disgusting. What a strange thing not to fill it with proper water! If we had known this we would NEVER have booked this cottage. To be totally honest we would like our money back for the difference between a cottage with a hot tub and one without as we could not use this hot tub. With the exception of the hot tub the cottage was okay. It was quite dirty on the outside, balconies not swept and windows thick with green grime. Things that are quite easy to rectify. We have numerous photos to back up what we are saying and we were so annoyed we left early. Please let us know where to send the photos and we look very forward to hearing your response!!

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