Villas In Charmouth

Reviews

What our customers say about their holidays

• Maureen - Verified booking

  Firstly we loved Lyme Regis.

  However finding the property and key safe situation was a different story. We were not told until we had paid the full price of the holiday about the keysafe situation. We have used Sykes Cottages before and after payment we have been given instructions and the owners number which gives us as seniors peace of mind incase of any problems or difficulties. Your previous properties have been perfect no problems at all and even a welcome pack to greet you not here sadly. The garden isn’t inviting as it looks in the photographs. We were looking forward to using the deckchairs but they were in a poor state tucked up the side of the building.In fact all the garden furniture was in a poor state and it was a lot of money to us what we paid to be disappointed like this. It’s supposed to have a washing machine but it hasn’t that shouldn’t be stated. Yes it states the steps to the bathroom are step but that is a bit of an understatement for health and safety reasons there should be a rail put there.The extraction fan was making terrible noises so we were nervous to use it so refrained and that wasn’t ideal as there is no window in the said bathroom. We didn’t stay the whole term of the holiday we had to return home the bed was so uncomfortable we were suffering with terrible backache. Luckily it was very warm so didn’t require to use the duvet so layed that on the mattress to try and make it a bit more comfortable.

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• Janet - Verified booking

  The property is located in a quiet, rural setting neighbouring a working dairy farm.

  It was fascinating to see the cows coming and going for milking. There was no noise or mess to deal with even though the farm is quite close. Once off the main road the lanes to access East Barn are mainly single track. There are some interesting places to visit which are not far to access by car. East Barn is a lovely property with a drive for parking, a fenced, grassy area for a garden and a concrete patio. Inside all 3 bedrooms are downstairs with a family bathroom, utility room which all have good quality, comfortable furnishings, fittings and appliances. Upstairs is a galley kitchen, large, light, airy lounge and dining area and an extra shower room with WC & hand basin. The furnishings, fittings and appliances are all of good quality and very comfortable. The kitchen is well equipped with all we needed for the week. We were a party of 3 adults and 2 dogs and had a lovely time staying at East Barn which made our holiday very special. The cottage was very calming and easy to relax in and the views were superb. One of the best places I have had the pleasure to stay in when renting a cottage.

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• John - Verified booking

  The key was not in the security box.

  A request for assistance was answered quickly and a spare set of keys provided. However the security box, although empty was set at the pre assigned code which could be noted by someone seeking unauthorised entry. The question arises, if the keys are missing, and in addition the code is visible, is the security of the property compromised for the ownwe and the renting client. It is not clear from the promotion details that the rented property garden is not directly behind the property itself, but behind the neighbouring property. Whilst this did not cause a problem, to have a neighbour using a garden directly behind the rented property was a surprise. Having said that, the garden itself was a 5* feature of the property, as was the 1st floor lounge, both with superb views, making the holiday experience wery good.

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• Judith - Verified booking

  The house is a real home-from-home and we loved staying there, thank you!

  Really peaceful and remote which is exactly what we were after. The kitchen was well supplied and the living room spacious and comfortable with everything we could need. Every room was spotlessly clean. There was a lot of rain before we arrived, and we had three days of non-stop rain whilst there (which didn't bother us as we stayed in one day and found enough under cover places to go in Lyme Regis that we could spend time outside even in the rain) - this meant the bedrooms/bed linen felt damp on the first night. After we sorted out how to put the heating on, this improved and wasn't an issue. We would suggest that if the property is empty for a while and it's been wet that it is aired/heated before guests arrive. We look forward to staying again!

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• Richard - Verified booking

  We were really disappointed with the apartment for the price.

  The location is great and the owners can do nothing about noise but there is a bar close by that had very loud music and singing until 11pm. As others have mentioned in their reviews, there are persistent maintenance issues. The blind in the bedroom is broken. The doors are extremely difficult to open. To be required to strip your bed is odd and we could not find the location of the bins so had to carry our rubbish out with us. The apartment is very comfortable, very well located and has everything you need for a self catering property but for the price it should not have maintenance issues repeatedly raised to the owners and not addressed. Would not recommend the apartment if you want peace and quiet but this is not the owners issue.

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