Villas In Chideock

Reviews

What our customers say about their holidays

• Jackie - Verified booking

  The cottage and location were lovely, however the direction sent by Sykes were misleading as they apparently started from the middle of Bridport but no indication of this!

  It would be more helpful at least to know where the directions start from - especially as we arrived after dark. There is a right turn at the north end of North Road and another right turn into Hell Lane. The property is on the left - not the right! The cottage had no guest information folder other than some laminated sheets referencing Covid instructions. For example, there was no information about connecting to the WiFi, no information about rubbish collection (and no outside dustbin), no information about using the heating and no invitation to contact Abi with any issues. It would have been nice to have information on local food shopping options (opening times of the Spar in Chideock for example and location of larger food shops). For the price, I would have expected the provision of a dishcloth. I appreciate that we are at the end of a busy season, but after initial joy at finally being able to get away, I was disappointed with the tired nature of the fittings. Towels were provided but were very small and thin, pillows very flimsy, cushions in the lounge also very tired, crockery, mugs, cutlery and glassware mismatched and little in the way of saucepans. The oven worked ok, but the rings were hit and miss - sometimes deciding to turn on and sometimes not and sometimes deciding not to turn off! There were no ice trays in the freezer. There were two power cuts during our stay - the first was apparently planned as tree surgeons were working further up the Lane - as we had a baby with us it would have been nice to know this in advance. The second was apparently because the automatic top up on the smart metre did not work correctly - we did wait a couple of hours before messaging Abi and once it was evident that other properties around did have power - but again not ideal with the baby. There were several lightbulbs not working - towards the end of the week we did find a few spares, but a bit late to address the poor lighting in the bathroom! There did not appear to be a shaver socket anywhere. The shower cord in the downstairs bathroom was so hard to operate, we did not for fear of ripping it from the ceiling - it was only when Abi called after our second power cut SOS that she tugged quite hard on it to activate! I had already messaged Abi several times, but her slow response to messages did not really encourage further messaging. Our frustration is that all the above could easily have been addressed with a little more attention to detail. To put my criticism in perspective, if I were Sykes Cottages’s, all the above niggles should surely be addressed (checking lightbulbs, safety of the stove etc) between each hire, but I notice that previous feedback mentions the lack of an information folder and there still is no sign of same! All in all, we enjoyed our time in a very beautiful part of Dorset, but if using Sykes again, I would want to be assured that the next cottage was more carefully presented.

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• Sophia - Verified booking

  Brilliant cottage in a convenient location close enough to major towns yet in a peaceful, rural setting.

  The cottage was lovely and we all enjoyed the week away (even the dog who settled in very quickly despite being woken by the cockerell nearby on the first morning). The cottage was very well equipped with just about everything needed for a perfect break away whilst being a home from home. Plenty of space for our family with large dining and living areas along with a generous size kitchen. The pool table and darts board also added to the fun for the time we were "at home". Wifi and Internet TV although not essential for my husband and I made the break more enjoyable for our teenager. We had many local walks around the countryside and into the village (approx 20-25 mins walk) with the dog over the week. The locals were really friendly and welcoming. The nearby Catholic church was also a wonderful find and we were lucky enough to pass by when it was open so got to see the beautiful decorations and artwork inside. From the cottage we had a great base for travelling to the local beaches and seaside towns. We visited Seatown, Eype, Charmouth, Lyme Regis, Cogdon beach, Weymouth and Yeovil during our holiday. Quite often even though we planned to eat out we decided to return to the cottage for our evening meal. We all found it to be very restful and comfortable. There were shops nearby for provisions. A short drive in the car we found Morrissons and Lidl. Ideal to stock up on the necessities. I'd have no hesitation to recommend West Perry Hay to any friends or family. I also had no issues with Sykes Holidays either. We would have re-booked to go back for next year but sadly the prices had gone up and put it out of our bracket.

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• Wayne - Verified booking

  Really nice, and spacious holiday accommodation, right next to the sea, as the name suggests.

  Access by a typically narrow Dorset lane, so be prepared to find passing places etc.! Well equipped generally, with washing machine, dishwasher, microwave etc. Some more drinking glasses would be useful, as all that is provided are pint beer glasses, wine glasses and champagne flutes - a set of tumblers would really help. Comfortable beds, and plenty of storage space, especially in the back bedroom. The cottage is very warm, with thick quilts - it was actually too warm when we went, during a hot spell!! There were a few issues, mainly due to inadequate cleaning. The fridge was so badly frozen that the ice box was unusable - the ice was so badly built up that the icebox door wouldn't close, and nothing could be put inside. I had to defrost the fridge to use it. Another problem was the shower. The first evening shower nearly flooded the room, as the drain was blocked, and I had to remove and clean the hair trap - Nothing says 'happy holidays' like cleaning strangers hair out of a shower!! The kettle was so badly scaled up that every drink resulted in limescale in the mugs - so I had to clean that out too! One of the serving ladles had chunks of dried food on it - not hidden in a drawer, but in the holder on the worktop. How was that not spotted? Fluffy dust build up around the bedside cabinets, a previous guest's belt left in a wardrobe . . . . . It's a shame about these niggles, because the cottage is lovely, but cleaning and checking between guests really needs addressing, especially given the 6 hour window between departure and arrival.

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• Yvonne - Verified booking

  Nice little place, the location is great and the views are lovely and as described.

  Check in was easy and owner responded quickly to the question we had. Having the beach and costal walks at our doorstep was the selling point. Pub and mini market in walking distance were another plus. Sadly we couldn't use the outdoor seating area to enjoy the views due to the strong winds and rainy weather but that's in no one's control. The place was clean, tidy and bright and the kitchen was very well equipped. Perhaps the layout with kitchen table and seating area could be slightly better but was ok for us as we were only 3 people. Would also be nice to put your legs up after a long day walking, maybe something to think about. Board Games were provided too. Big disappointment were the twin beds, as mattresses were so uncomfortable, very hard and with springs poking through and had definitely seen better days, it was very difficult to get a good nights sleep. Something which could easily be rectified. Mattress on double bed is better and more comfortable, so we gave it to my 80 year old mum who came with us to sleep on. On the plus, linen and towels were clean, fresh and looked new. Late check in on arrival and early check out on the Sunday, plus cleaning before departure made it a bit stressful and less worth for money spend, especially then one only stays for a weekend. Overall however a lovely place, which we would certainly recommend and come back to, if mattress issue is addressed.

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• Andrew - Verified booking

  On the whole the cottage is brilliant.

  The rooms downstairs are well proportioned but there is a need of general maintenance throughout. The previous tenants had broken the washing line which wasn’t replaced for us. We spent an hour cleaning the kitchen upon arrival along with the crockery we were going to use. Toilet seats were missing or broken, the plug hole in the en-suite bathroom was full of hair and the bedding smelt fusty. After coming through the pandemic I thought there would be a better standard of cleanliness but there is still a broken dog ball under the settee in the dining room and muck from along time ago. The pool table is multi functional which has broken the cushions but still playable and very enjoyable. We loved the space and setting expected being nearer a working farm as in the description but wasn’t to be found. Lovely area with great walks though. The owner was quick to drop off a new kettle for us when the old one wasn’t working well.

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