Dog Friendly Lodges & Log Cabins In West Wales

Reviews

What our customers say about their holidays

• David - Verified booking

  Whilst the bathroom, bedroom and kitchen were generally acceptable, although not good, the living areas were poorly maintained and in an unacceptable state of cleanliness.

  On arrival we had to do a thorough clean of all surface areas, including soft furnishings. There were two sofas, we only sat on one, after surface washing, drying and spraying with dettol upholstery aerosol, the other sofa remained unused. The rocking chair was filthy and need several cleanings and spraying before it could be used. There was a large fresh blood stain on the back of this chair too. All switches and light pulls had to be cleaned, the floor lamp was filthy. Under beds remain dusty. Most of the cobwebs have been removed, but not the large old one between the oven door glass. The Beach Shack was far cleaner after our stay than it was before. The Shack was well ventilated - you could see through gaps in the walls and around all the poorly fitting windows. Two of the three external doors were non-operational. There appears to be a number of attempts to fill small holes around the wooden frame windows with random blotches of white filler, which was then left un-sanded etc. The garden was overgrown, although there was recent evidence of hacking back of the brambles. However, the kitchen utensils and dishes etc were clean and appropriate, the bedding and towels were clean and there were clear instructions re waste disposal. This Beach Shack has obviously been loved in the past and could be lovely again with some care and attention to detail. The location was the Beach Shack's saving grace. It was idyllic, very beautiful beach and excellent country walks.

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• Hayley - Verified booking

  We cut our break short my husband wanted to leave the moment we arrived but we stayed until the Thursday.

  The cleaner was still there when we arrived at about 3.30 on Sunday the place is Friday change so expected it to be ready . There was lots of damp/dirt in the bathroom and twin room, found a wet dirty towel on the back of our bedroom door. Kitchen hot water tap had no pressure and no hot water maintenance man came and told us we had to boast the water heater. Lack of information about anything on the site or in the chalet , swimming pool was good grandson used it every day partly because there was nothing else to do , the key for the swimming pool area did not work so had to get someone from reception to let us in , they told us we weren’t the first person staying at 48 to have this problem it needs sorting. The overall holiday was very disappointing. The site entrance is rough looking the buildings are tired and badly maintained and the first impression is bad , the empty pub/ restaurant area is a shame to see and the was not great . The children park needs maintenance also some bits were dangerous . Some of the window catches are stuck closed so couldn’t open them in the case of a fire it would be dangerous. The shower knob was very hard to turn on and off husband had to turn it off because we couldn’t. The taps in bathroom sink need changing as they were very hard to turn too . Would not recommend staying here to anyone.

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• Darren - Verified booking

  Where do I start.

  . Very difficult to locate with inaccurate directions and nobody answering the phone to speak to about this! The local shop within 1 mile appears to be closed constantly and shuts daily at 14:00 meaning when you check in at at 15:00 there is nowhere to shop - nearest supermarket is 20 mins away. The shack is held together with temporary repairs and just needs some tlc. We spent the first night deep cleaning the touch points and surfaces. 2 door handles are broken which made using them interesting. Spiders and cobwebs everywhere, including oven (yes that’s that right, the oven). Children and us refused to sit on furniture so purchased some bed sheets to use as sofa covers. Previous guests food was left in fridge, shower also had previous users belongings in. Active wasp nest on the side. Our Dog developed an allergy whilst there which must be dust related. Dog poo left in the garden from previous user. Checked out early. I could go on and on… Been back two weeks and still await feedback and a resolution from Sykes, very disappointed. I will be exploring false advertisement of this holiday

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• Ms Rachael Kershaw - Verified booking

  The location was lovely, we were pleasantly surprised to find the lovely walks on the doorstep. We were a little disappointed to find that there was no tea, coffee or washing up liquid/sponges so ended up going to the shops to pick up essentials for our stay. The cleanliness of the property was ok but not to the standard expected especially if a pet cleaning fee is charged. However, this was a lovely week away and we loved the area! We were extremely lucky that we did not have guests either side of us until the last night as our dog is nervous and would likely not book again due being close to the neighbours with a reactive dog and guests next door being loud past 1am (this is a complete personal preference and we appreciate most dogs would not find this stressful!) Thank you for a lovely stay.

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• David - Verified booking

  Pretty poorly maintained property.

  Not easy to find if you arrive after dark.a lot of water damage to property which owner attempted to repair but in my opinion done badly.if you look closely to their photos can clearly see water damages.doors and windows not air tight.property feels damp when first arrived.had to put fire on as not enough heat source but had to clean fire first !! only cleaning equipment is a broom and dust pan and brush.no hoover ? both settee covers can do with a wash or maybe replacements.only good point about property is a comfortable bed and beautiful area.pull cord switches doesnt always work.had to replace light bulb in kitchen.replacement bulbs in bathroom covered with cobweb and dust.value for money and meet covid cleaniness-definitely not.will upload photos on a later stage

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