Dog Friendly Villas In The Lake District

Reviews

What our customers say about their holidays

• Richard - Verified booking

  We booked this lodge based on previous reviews and sadly it did not meet our expectations.

  On arrival the lodge was warm and appeared clean - we later discovered the microwave was filthy and on using the hob grease actually dripped down from the cooker hood. We cleaned this to make it usable and reported to the cleaning ladies who assured us they would do a deep clean for the incoming guests. The lodge is very well equipped and the towels and bedding were really lovely. However the lodge is in need of some TLC. There are some marks on the wallpaper in several areas and the dining chairs are badly marked. The outside area is very well furnished but the decking and surrounding railings need repair work.- we had to use a recliner against the railings to ensure our dog did not escape. The hot tub was well serviced on a daily basis but the brambles growing through the fence into this area made it a challenge to remove the cover without getting scratched. All the PAT tests on the electrical equipment expired in January 2024 - not a legal requirement we know but reassuring to guests that they are staying in a safe property. We don't feel we could recommend this lodge unless some time and money is spent bringing it up to standard!

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• James - Verified booking

  We had a nice stay in difficult circumstances after my mum died a few days prior to our arrival.

  We've stayed here a few times now and really enjoy the location and hot tub. What we weren't so happy about was the way in which lakelovers handled the situation. I made a request to amend the dates last minute, not expecting this to be acceptable but felt it was worth asking, explaining I was caring for my mum as she received hospice care at home. The initial copy and paste reply I received to my message was, I feel, insensitive in the circumstances. I explained that Beth would use the property if we could not change dates but I would not be able to. Circumstances changed quickly so, after discussing with my family, we decided to travel a day later. On arrival we were told that the owner had checked with lakelovers and been told we were not coming. This hadn't been checked with me at all and was contrary to my message, so the heating had been turned off and though it was rectified immediately and caused us no further issue I feel a message to check our plans would have been more appropriate. I will avoid using Lakelovers in future.

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• Emma - Verified booking

  We have just returned from staying and im disappointed by the quality and cleanliness of the apartment.

  There was only 1 glass in the kitchen (apart from wines glasses) in the cupboard there was a broken plate and cracked mug. The floors are so dirty. I don’t think they have been hoovered in a while. I dropped something under the sofa and was disgusted by the clumps of dust and hair on the floor. We had to wear socks all the weekend as you wouldn’t walk bare foot (would recommend taking slippers) There was loads of hairs everywhere. In had to clean the bath before using it and there was so many hairs in the bed. I had to lit roller the bed but still couldn’t get them all. The amenities are really poor, only got 1 toilet roll, no hand soap in the bathroom, no logs for the fire. We come to celebrate a special birthday and I spent the first day cleaning and it basically put a damper on the whole weekend. The apartment has so most potential as the location and apartment could be great but it’s looking tired, lacks the basics and isn’t clean.

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• May - Verified booking

  We have used this apartment several times because of its location and the fact it is dog friendly.

  However the serious lack of investment shows. On arrival the balcony area where you enter was filthy. We swept the worst of it ourselves. The actual apartment was clean apart from the velux windows which were extremely dirty. They are easy to reach and swivel in for cleaning so there’s no excuse. The kitchen is very poorly equipped. There are no side plates so we ate our toast from bowls. We reported this several months ago and it is no better. The can opener is in the drawer in bits. The pots are in a shocking state and should be thrown out. It’s such a shame because a few hundred pounds of investment would make such a difference. As it stands it is definitely not a gold standard property. Numerous other people have raised the same issues. The positives are it’s cosy, the shower is decent and the bed is comfy. Such a shame about the rest.

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• Andy - Verified booking

  A brilliant Christmas week away with great communication before and after our booking and stay.

  Well equipped property with comfortable bed, lovely bath in the bedroom which was quirky, powerful shower in the separate bathroom downstairs. The extractor fan could do with a good clean too. Some cracks in the paintwork and plaster which will need some attention, and I notified Sykes about a hole beneath the carpet in the entrance hall. This is at the very bottom of the stairs, so caught me out a couple of times as you can't see it beneath the black carpet. That definitely needs some immediate attention! Cooking and making Christmas lunch was easy with the equipment provided though the oven could probably do with a deep clean now, and it was lovely being in the heart of Ambleside. Would definitely recommend and even return in the future. We had a brilliant time so thanks. The cleaning points were minor though, and did not affect our stay!

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