Dog Friendly Villas In Lydney

Reviews

What our customers say about their holidays

• Jayne - Verified booking

  The property is becoming rundown and tired.

  There is chipped kitchen floor tiles and the kitchen units are very worn. The oven was filthy and looked like parts of it were being held together with some sort of blue tack. The inside of the microwave was dirty too. We didn't use the dishwasher, so we don't know what state that was in. The kitchen and bathroom floor tiles were really dirty. The laminate flooring throughout the property was dirty too. We spent part of our first morning sweeping and hoovering all the floors, including under beds etc. We swept up so much debris. The sofas had debris and dog fur on them. We hoovered them as well as we could. We then got on our hands and knees and tried to clean the kitchen and bathroom floor tiles with hot soapy water. Not the best start to our holiday. The water was dark brown. The grouting needs a scrubbing brush to sort it out, but we certainly weren't going to do that. There was too much laminate flooring to clean. The mop provided was dirty, so all we would have done was push the dirt around. The bathroom wall tiles and the shower screen need black mould and limescale removed from them. The back door is ancient. The front door sounds like you are entering a haunted house. The double glazed window in the lounge has blown. The driveway is full of weeds etc. The decking is very springy. The back garden is the local cat toilet. We had to regularly hose the cat poo away so our 2 dogs didn't try to eat it. The walls are grubby and marked. The visitor information book says the property is in the progress of being sorted out. It certainly does not say that on your online details. If it had, we would never have booked it. The property has such great potential to be lovely given it's layout, garden and position. it is such a shame it has been allowed to get so bad. We have rented out lots of holiday cottages over the years and never had such problems with cleanliness etc. We were very disappointed.

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• Kelly - Verified booking

  When we arrived at the accommodation, it had not been cleaned from the previous guests.

  Dirty bedding and towels, rubbish left, dirty dishes etc. Sykes arranged for a cleaner to attend but we had to find somewhere to go for four hours! The cleaning company paid for us to have dinner which was welcomed but we still had hours to wait to get into the accommodation. The accommodation needs a thorough deep clean. Behind the TV was lots of insects; underneath the sofas were really dirty; there was mould in the bathroom; the bottom of the bed was dirty; the outdoor wood burner was full of cigarette butts; some of the crockery in the cupboards was greasy and dirty; there was dirty underwear in one of one the drawers. Outside, the decking area (shown on the website pictures on the and booking details) had been removed and piled up in the garden; sharp metal fixings were left sticking out of the ground where it had been screwed down. This was dangerous for dogs and children. There were building materials in the garden and the garden gates are not secure for small dogs who can fit through the gaps - our dog escaped twice and we had to block the gate with bins and old bricks from the piles left in the garden.The front driveway is full of weeds and the plants are overgrown - one covers a front bedroom window. Many of these issues were mentioned in the purple breakage record, previous reviews and the guest book, but the problems remain. It seems to me that the owners don't really worry too much about the condition of the accommodation. I really did not want to stay and reported these problems, with photos, to Sykes on several occasions during the week; I received responses telling me that the problems had been passed to the property team or that the customer relations team would be in touch. No one contacted me. We vacuumed underneath the sofa and throughout the accommodation and cleaned all the crockery before we used them. This is not what we expected from Sykes.

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• Stephanie - Verified booking

  Stayed in the Tack Room of Highbury Coach House for a week with family and 2x dogs.

  Apartment was lovely, gardens are amazing and the views breathtaking. The owners are terrific people very friendly and approachable and we felt like we had known them for years. The whole experience for us was peaceful and tranquil, relaxing and recharging of ones batteries. We would recommend staying here to anyone who loves nature, as the Forest Of Dean is all around. Shops and amenities are literally minuets away (by car) During our stay we visited Go Ape (adult kids went on the Segways, dogs fully worn out walking around the forest) Taurus Crafts (unfortunately quite a few of the little shops on their site were closed, i can only presume due to covid which was a shame, but we were still able to wander about window shopping this is dog friendly too) Dean Forest Railway was brilliant again dog friendly, museum and gift shop, the train rides are nice as it takes you into the forests which we enjoyed. If you like steam trains then this is for you, i would book well well in advance as when we tried on the day we arrived (to apartment, as you can see the steam from here and hear the sounds) it was fully booked, maybe due to covid and social distancing i'm not sure, but we went on the diesel train which we were happy with. Bathurst Park is dog friendly one side and small human friendly the other, our two loved it. The gardens are impeccably done, everywhere is clean and tidy, our adult kids rode their bikes around while the tired out doggos relaxed and recovered. There is a cafe on site too. All in all if your looking for a peaceful getaway/holiday where you cater for yourself and do as little or as much as you want, then Highbury Coach House is for you. We would stay there again as it suited us so well. 10/10 and 5* across the board from us and the dogs xx

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• Des - Verified booking

  Badly chipped tiles in kitchen,toaster half of it didn't work,and not kept clean, kettle needs either descaling or replacing.

  Bath needed cleaning as when arrived had hair In it.no garden maintenance or upkeep grass not cut rotting apples all around,and part of garden fenced off with 2 road side cones and mesh??. The fire pit had been used as an ashtray not cleaned out.could benefit from a radio.no review book.driveway still not addressed as other reviews state.stll catches front of car and did reverse on my car is not low is only a fiesta.also no maintenance as in needs weeding and large bush needs trimming,did not state when booking that this was a work in progress,only found out when looked through the pack that was left for us.if I knew this before hand I would not of chosen this property.not many good points but the beds were comfortable,and was in a quiet area.i have stayed with Sykes many times,and never had any issues with thier propertys, sadly I was disappointed with this place and would not recommend it,the pictures that are on Sykes website are out of date (theses need updating).

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• Ruth - Verified booking

  This appartment had everything!

  Charm and comfort; beautiful outside spaces and good parking. Also an absolutely terrific view! Elaine rang before we arrived to check we knew where we were going and to make arrangements to leave the keys etc and spoke to us before we left, which was nice. The kitchen area was well appointed and had all the utensils needed…… my only criticism was that there was little space to store food such as tinned goods and bread. Lovely comfy reclining sofas…… great sitting area! Excellent wi-fi service too! The bathroom was very good, the heated towel rail was enough to take the chill off! Both bedrooms were nicely furnished and comfy but the main bedroom wardrobe was full of cleaning equipment and the ironing board so had limited hanging space for longer items. Not really an issue for us as we just used the other wardrobe. Great location, close to Lydney and not far to Coleford or the Forest itself. Thank you for a lovely home from home!

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