Dog Friendly Villas In Lyme Regis

Reviews

What our customers say about their holidays

• David - Verified booking

  We had a wonderful time (again) in this delightful cottage.

  We were really rather surprised by the negativity of some of the visitor book comments; we were tempted to add our own satirical observations on the observations ("devastated that there was no le Creuset cookware;" "appalled by the lack of port decanter") to highlight how off-the-wall some of those entries seemed to us. A couple of ludicrously minor suggestions: It would be useful to have a hook for a bathrobe on the back of the 1st floor bathroom door; The kitchen was splendidly equipped (made the mental shift from induction back to gas without too much trauma), and the knives were far of better quality than the usual 'holiday let' - but maybe a knife sharpener of some sort? (I always bring my own knives anyway, holday cottages usually offer blunt iron bars with handles). And a really seriously, humungously stupid one - the place mats: they're a bit big, and smaller ones would make it easier to set the table and protect the middle from hot serving dishes. Mind, that gets close to complaining that 'the candelabra was only silver plate.' When those are the only critical observations to be made, neither you nor the owner should be over-anxious. It's a lovely, cosy place to stay; we hope to re-book shortly for next October. The move to Sat-Sat booking isn't perfect for folk who work Sundays like we do, but we are definitely in a minority. And a last word, about the stairs - our party is 77, 71, 67 and 58, and it wasn't an issue for us, save that one reflected whether there was anything else to be done up there when one had completed the ascent to the top floor! It's abundantly clear in the info that the stairs might be challenging for the less mobile. Thank you, all. A much needed break which couldn't have been better - and so handy for what we have dubbed 'The Gin Terrace' just up from the Mary Anning statue. Feel free to publish the feedback, but it may need redacting!

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• Roger - Verified booking

  On our first visit to The Old Garage a year ago, we arrived to find a stylish property, clearly well maintained and with a generous welcome pack awaiting us.

  Based largely on that pleasant experience, we booked to stay there again, but oh, what a difference a year can make! This time, there was no welcome pack at all. For the first time in 30 years of cottage holidays, there was not even a pint of milk in the fridge. Evidence of lack of proper maintenance soon followed. All the saucepans were covered in a brown grease and several items of cutlery were the found to have dried bits of food still on them. We therefore spent the first hour of our holiday cleaning all the cooking utensils. A precautionary wipe of table surfaces revealed they had also not been cleaned properly, and it later became evident that the floors were the same. After a long and tiring journey, all you want to do is sit down with a nice cup of tea and biscuit, not to have to roll your sleeves up to do the owner’s work for them. What do we pay for, after all? There were numerous further observations which included mould on several window frames, stains on cushions when they were turned over, decking rotting in places and the garden clearly overdue for some TLC. We later brought this to the attention of Lyme Bay Holidays who informed us that the property had changed hands since our first visit and the new owner had brought a different approach to its management. Lyme Bay Holidays offered to send a cleaning team in immediately, but by that time, we had settled in and did not want the upheaval this would create. We advised that in our opinion, the property was in need of a deep clean all round. We can only hope the new owner realises that you cannot trade on stylish looking images alone. There are plenty of other properties about whose owners understand the importance of cleanliness and of providing a welcome pack. Need we say more?

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• Sharon - Verified booking

  Lovely property.

  The pictures in the listing don’t do it justice. It’s a lot larger than expected. Quite quirky. Fabulous sea views. Nice seating area with a shelter which was ideal for shade and would also be good in light showers. Well stocked with everything needed. Especially in the kitchen. Nice welcome bag with some essentials. The property does have Wi-Fi. The listing suggested both it did and didn’t so probably needs updating. Good location. Short walk to the centre. A couple of small supermarkets nearby. Close to the Town Mill which is worth exploring. We didn’t appreciate how hilly Lyme is. My husband struggled to walk back as he’s injured his leg, but buses were regular and stopped nearby. Only slight negatives. We’d have liked more towels as one medium and one towel per person wasn’t ideal. Especially as we also needed hand towels for the en-suite and bathroom. As per other reviews many of the items in the kitchen could do with a wash. We put all the items we’d use in the dishwasher on arrival. The kitchen trays etc were also filthy as was the hidden drawer and oven gloves under the cooker. We washed the trays etc but left the gloves as we’d taken our own. The wall cupboards with plates and cups smelt, as mentioned in a previous review. We left the doors open to air but it didn’t help. We plumped up the cushions on the sofa and it was quite dirty under the cushions. Otherwise the property was clean. There were issues from the neighbouring property the first weekend. We wondered if the property was a rental, but fortunately the occupants were only there over the weekend. Key collection and drop off was easy and the office wasn’t far from the property. We’d be happy to stay again.

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• Olga - Verified booking

  We enjoyed our stay.

  Positives: -great location, close to town/ seafront, very quiet, residential, affluent area -house is spacious and well equipped -downstairs loo a big plus, as it wasn’t mentioned in the listing , therefore we didn’t at first even consider this property for 5 people, as one bathroom listed only -welcome pack was a nice touch - sitting room comfortable for a few people to enjoy an evening, lovely sofas Negatives: - bins outside were almost full with previous visitors rubbish still there, the welcome pack bag was still there - food leftovers in the freezer and other places - cleanliness wasn’t great - the steps leading to tiny outside seating area were very dangerous, extremely slippery and covered in green moss, making a serious accident likely to happen . - shower wasn’t great , especially for 3 bedroom property! Shower screen flimsy and hardly protecting from splashing , shower head came off every time we showered - upstairs area needs better, more comfortable furniture to sit and relax. Overall we enjoyed the stay, mainly for the location and comfortable space the house provided. Thank you.

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• Lisa - Verified booking

  We stayed in Rona cottage in 2020 and we were really looking forward to staying there again in 2023.

  However when we arrived in August 2023 we were shocked at the state of Rona cottage. We were met with bird poo all over the windows which looked like it had been there for some time. The front door was in poor condition and the lock needed attention. The cottage was not very clean. There was black mould in the downstairs shower room and every bedroom stank of perspiration and was musty. Some if the cups were unclean and there was soot constantly falling down from an unswept chimney. The fridge was in a poor state of repair and was constantly iced up with water dripping on our food. The bedding and quilts were not fresh and the stair carpet dirty and full of fluff and fog hair. In the lounge the sofa smelled badly and there was a leather chair that had seen better days. Recommend a deep clean of this property some serious maintenance work and replacement fridge. It would also be better for clients if the washer machine worked and the washing line was lowered so you could peg out washing. We were really disappointed with the poor state of this cottage and would not recommend this property

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