Dorset Holiday Cottages

Reviews

What our customers say about their holidays

• Maureen - Verified booking

  The Cider Press We really enjoyed our week’s stay at the Cider Press, Coppleridge and wish it could have been longer!

  The well laid out property, all on one level, was beautifully clean and attractive. The beds, the sofa and chair were really comfortable. The heated towel rail meant the bathroom and the thick white towels provided were warm when one emerged from enjoying a powerful and invigorating shower. Everything we needed for a happy visit was provided including milk, tea, coffee and biscuits to welcome us after our long journey. The parking was excellent and the setting in the countryside meant it was quiet and peaceful. Having a pub, The Coppleridge Inn, hosted by a friendly landlord, that served food, just steps away, was very convenient. The property was well sited close to Shaftesbury a pleasing market town. We had easy access to a great many attractions further afield, and driving through the glorious scenery to reach them added to our delight. Top of the list of National Trust venues we visited was Kingston Lacy. Set in beautiful gardens, it is filled with fabulous paintings and treasures, and manned by superb volunteer room guides. Among the many other places we enjoyed were Tintinhull Gardens, Corfe Castle, Lulworth Cove and Durdle Door… oh and Lyme Regis which completely won my heart. From being comfortable at the house to enjoying exploring the area we think is the place to stay is the Cider Press and thoroughly recommend it. Maureen

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• Christine - Verified booking

  This is the second year we have stayed at your lovely property.

  The accommodation is ideal as so close to the harbour/beach and surrounding areas. Having a reserved parking space is a real bonus. This year the light in the bathroom, flickered throughout the stay. One night around 23.30hrs there was a very loud vibrating noise right across the apartment which seemed to stem from the bathroom ceiling the bathroom tap/fan was being used at the time. It did not stop for some time and not until the fan stopped. The whole block must have heard it. The towels provided were obviously new with is great but led to the towels fabric rubbing off and covering us and clothes etc. I had to wash and dry them before we could continue to use them. I did report the noise/light in the apartment. We were asked if it was ok for maintenance to attend whilst we were out, we were not asked to leave our keys so presumed they had their own set? I am unsure if they attended but if they did they left the relevant key code on the box without disguising it. The light was still problematic when we left and the noise settled but could still be heard from the adjoining ground floor flat. I would recommend Brewer's Retreat to any one, apart from the maintenance issue we had a great stay. Thank you

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• Austin - Verified booking

  This is a marvellous holiday property in terms of its location and facilities.

  We thoroughly enjoyed our stay, and would happily stay there again. The reasons we couldn't quite give it 5 stars relate to: - minor issue: surfaces and dining table were not entirely clean on arrival - more serious issue: during our stay the drains backed up (during the night and after a heavy rain shower) with dirty water in the front bedroom bathtub and the overflow in the tub running continuously. Even after the water subsided, the overflow continued to run for the remainder of our stay. We reported this to the Sykes helpline and were told an engineer would call at the property. We do not know whether an engineer attended because despite further contact by email we received no further response from Sykes. Whilst drains backing up could well be a problem beyond Sykes' control, relating to mains drains capacity etc, we were disappointed with the way that Sykes dealt with us on the matter.

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• Jane - Verified booking

  The apartment is lovely, however we were disappointed with a number of things.

  First and foremost, the apartment had not been properly cleaned - one of the bathrooms had not been cleaned at all and had no toilet paper. There were no spare toilet rolls, or basic cleaning products, meaning we had to go and buy some. There was a very unpleasant smell in the twin room. We concluded it may be damp if the room hadn’t been used for a time. The bed nearest the door in that room was likened to “sleeping in a hammock” as the mattress was so soft and uncomfortable. And as many other guests have noted, the courtyard light constantly goes on and off all night. The stairs to the upstairs bedroom could do with stair grippers as they were quite slippy and felt unsafe. There was a nasty stain on the carpet in the downstairs front bedroom. None of these things ruined our stay, but having used Dream Cottages many times, we feel it fell short of their usually high standards

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• Tina - Verified booking

  It was a lovely place, just what the ad said.

  Unfortunately we has issues with the windows in our bedroom, leaking through the frame and we couldn't close the the sashes properly so the wind was blowing in. A maintenance guy did come and put tape up as a temporary measure and managed to close the windows properly, so that helped. Water still came in but not as bad. Also, there is a super large room with a superb view, but was disappointing that there was no en-suite facilities up there! This would make it perfect. Had to sleep in the downstairs room for the en-suite as I couldn't keep running up and down stairs to use the loo due to arthritis, so missed out on the best view because of it. (a minor point, please have more than 1 ply toilet tissue in the place, when paying for a luxury apartment, you do expect luxury, not super economy!) Other than that, an excellent place and would very much recommend it.

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