Villas In Dumfries

Reviews

What our customers say about their holidays

• Shaun - Verified booking

  On arrival to the cottage we were very impressed with the cleaniness of the property it was just as described but better.

  absolutely loved the conservatory was a great space for family entertainment esp with the pool table , the large garden was very large and perfect for my dog and was secure space to let him run around both front and back the very large decking area was superb to sit out during the day and the sunbed did come in handy as the weather was up to 30 degree in heat most of the week we stayed , the beach was perfect just a round the corner 200 yards every morning it was a lovely walk there as my dog loved it and the streams of water as the tide went out even better as we have never seen a beach so very very large as when the tide went out it went out like a desert , food the paul jones is very nice to eat in and the food was great also the the 19th hole great entertainment bar/food if you have kids and sports always on and a sing a long as well,also the games area in the caravan resort is free entry as well,the steamboat inn is very very recommended for the sea views and the food excellent please book only a 5min drive, sandyhills is a great place to go see caves and has a nice beach area for the kids to play again when the tide goes out it goes out where I do not know and leaves great small pool areas for the kids to play a must go with picnic costs £5 to park all day just a 10min drive from the cottage,if you like water sports etc try the Galloway activity centre me and my kides loved the water sports on loch ken only 25min away from the cottage a must must all day to go and pack a picnic as nice areas to sit and watch etc , dalbeatie held nice woodland walks for my dog and has a small play area for the kids very peaceful a must if you like the tall trees and long walks through the woods choose your trail and follow!! the cottage held a very very large tv with great apps to watch those movies etc after a long day out , beds very nice and comfy very clean inside and clean fresh smell was on arrival loved the bottle of Prosecco as well thanks, a great touch also it was very quite area to stay also there is a golf course there you can even seen them tee off from the front of the cottage , enough room for my estate car and well as my daughters car to park on the drive gated as well so the dog cannot get out I cannot say anything bad about this property as it was perfect for us even my kids were impressed and that's a 17 & 14 years if you are thinking of booking its a must as we will be back in the future as it was a safe place for my dog and he loved waking up in the mornings just wanting to play in the garden, opps there is a castle in the front garden and decking area if you have little ones a great touch to let them play, the kitchen area and the bathroom was very new along with other places in the cottage and everything was as expected the sun rising in the morning in the back garden and goes down in the evening in the front garden with great mountain views as well I could go on and on thank you Iain & Donna for our Lovely stay in your cottage (we will be back!!) thanks again.

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• Rhona McMichael - Verified booking

  Despite being very freshly painted outside, inside is a different matter. The cottage is damp, wallpaper coming off wall and ceiling in double bedroom, carpets threadbare, the 3-seater settee broken, the place was dirty and I had to start cleaning the kitchen before I could use it. The windows don’t look to have been cleaned for months inside or out & the amount of flies going about gives the game away. I left the cottage 2 days after I arrived with bites all up the back of my legs, the last straw. I advised Discover Scotland I was going to get stronger antihistamines and wouldn’t be returning but wanted to complain about the state of the place and was asked to send a detailed email & photos of my bitten legs to which I did weeks ago and they have been giving me one excuse after another since, the site managed was off last week & they needed to talk to them before they could progress my complaint, well we are now Wednesday the following week and again I’ve heard from no-one. I wouldn’t recommend shelduck cottage OR Discover Scotland, they were happy to take my money but have done nothing to help get me any of it back, £575 wasted on a filthy place that they say they check regularly? That furniture hasn’t been cleaned in years & there’s no padding left in the table seat cushions & they haven’t been painted in years either, absolutely disgusting, I left without taking photos of the property as by the time I’d been bitten I’d had enough & just wanted to get more antihistamines & go home. Entry was 4pm Sat and I left just after 9 on the Monday not having one walk as the Sunday rained heavily, the cottage was the only place I could have got the bites and Discover Scotland have avoided me since, terrible customer service, and now I also note all the recent reviews don’t have names, just ‘trusted customer’. I wouldn’t recommend them to anyone

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• Patrick - Verified booking

  The proximity to the beach and local amenities is great, as is the quiet location away from road noise.

  Garden is a great size and was great for our dog and child. The playhouse and slide was a hit. The conservatory helps provide a really good amount of space, though the dining room being at the opposite end of the house to the kitchen is awkward. Massive TV isn't anchored and is a hazard for kids. Bedrooms are a good size, though so much space is wasted in the master by the oversized and awkward bedframe. A normal bedframe would've meant we had room for our baby's travel cot but it just wouldn't fit. Bed clothes were too big and meant you got tangled in them. Duvets in kids room were far too heavy for use. Shower is small if you have to squeeze in with a child. Plenty of towels, though no spare bedding which would've been sensible to provide. Request for this was ignored. Kitchen was under equipped, no welcome pack of information about recycling, appliances etc., uncomfortable sofa and over soft mattresses (as in springs can be felt) on all beds, as men.tioned in other reviews. Decor is in need of a refresh throughout. Enquired in advance of our stay about a travel cot and highchair for our baby and had a reply to say they'd be provided. Cot was there on arrival (included a pillow and duvet totally unsafe to use) but highchair wasn't. Messaged the owner who said someone would come to get it out of the garage. 2 days later, no one had and a follow up message to the owner went entirely unanswered. Could be so much better with some thought about guest needs and investment. Seemed over rated by Sykes and overpriced. Disappointing. Wouldn't return

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• Confirmed Guest - Verified booking

  Visited 21st - 28th September 2024. We loved our stay in Shelduck Cottage, having previously stayed in the cottage next door we knew what to expect but it was lovely to see the refurbishments to the property ie new bathroom and decoration throughout. The weather was kind so we could enjoy lots of time outdoors and great walks along the beach from both the reserve and local areas. Dumfries, Castle Douglas, Gatehouse of Fleet all within an easy drive. We visited Threave Castle and Gardens, the Camera Obscura and Dumfries Museum, visited the Ruthwell Cross an 8th centruy Anglo-Saxon cross, sat in the sunshine at Carsethorn and ate our picnic, bought beautiful fresh fish from Fleet Fish the mobile fish van. The kitchen was very well equipped a problem with the light was quickly sorted. We were warm, there was space for boots and coats. All in all a very comfortable stay.

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• Ruth - Verified booking

  It was lovely to get a welcome message from Iain and Donna.

  I can see why the property would have received good reviews but it is now in need of the paintwork being freshened and a really good deep clean to get it back up to scratch. The back garden is beautiful and the conservatory is a great addition. Although it was nice to receive a bottle of Prosecco on arrival, some milk, bread and butter would have been a much better welcome (especially as we arrived late due to awful traffic) luckily the small shop by the huge caravan park was still open otherwise we'd have been very hungry! We found the sofa and bed too soft for us but that is probably personal taste. The cottage is perfectly placed for beautiful beach walks and there are some wonderful places to visit nearby. We did have a fantastic holiday here so would recommend it. It now just needs a little money spending on it!

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