Villas In Gairloch

Reviews

What our customers say about their holidays

• Rachel - Verified booking

  Reading the summary about the cottage it sounded like there were plenty of local amenities around the area.

  We had discovered when we got there that you have to drive if you would like a meal out as the 2 local hotels are no longer open and have been closed for 2 years and more . So the summary should state there is a local shop walking distance and need to travel for other amenities. The cottage we feel needs some TLC as we found the floor boards in some areas very weak especially in the bathroom near the bath. (Its not going to be long before someone goes through the floor. It does not matter how many air freshners the owner uses the cottage has a damp musky smell and on return home I had to wash all items of clothing even ones that were not wear due to the damp musky smell clinging to them. I also feel the pictures that are advertising this property need updating as decking and other little things around the property need some attention the garden is over grown so no views can be seen from patio and we could not find the stream that has been mentioned ???.

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• Leslie - Verified booking

  Our arrival was a nightmare.

  It was very distressing and disappointing to be informed after 7 hours of travelling that our accommodation would not be available at 4 pm as promised, but only after 10 pm due to the late check-out of the previous guests. When we got the call from Sykes we were 30 mins away from our destination, with very poor cell phone reception and no internet in the area where we were travelling, so communication was a nightmare. A text message to the owner was equally disappointing, as he merely referred us to Sykes. Sykes Cottages offered us the choice of staying in alternative accommodation for the night, or resting in the alternative accommodation, but this added 90 minutes of travelling in the dark amongst the mountains to our day's journey, and the accommodation wasn't what we wanted, so we selected the return trip through the mountains. After a struggle to open the key safe we we finally entered the cottage at 10.30 that night. Not happy.

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• Brenda - Verified booking

  The lodge itself was adequate and my only negative comment regarding the actual lodge is that the shower was very irregular going from hot to cold without any manual handling.

  I appreciate that for most this is not too bothersome however one of our party is mentally and physically disabled with restricted vision and movement and therefore could not be left on his own to shower for fear of burning. Out with the Lodge we were very disappoint with the lack of sea view. As described in the website "On warmer evenings you can slide open the patio doors and step out onto the balcony for an early evening drink as you admire the calming views across the water." In our case we just directly looked in to a lot of overgrown bushes, grass and weeds and an abandoned garden table/seat combo which was rather disappointing. Finally with regard to being Pet Friendly, when booking previous lodges/cottages which allow pets, there has always been an area where the dogs can be let off the leash to run about but this was not available.

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• Robert - Verified booking

  We were happy with the lodge however, there is no sea view whatsoever.

  The picture of the lodge showing the sea view must have been taken at least ten years ago and, since then, the shrubs and trees have grown to such an extent there is now no view. This was of particular disappointment to my 92 year old mother for whom we had arranged the holiday and the view was a major selling point. Although quite clear on your website, another website renting adjacent lodges does advertise wifi and this caused confusion in our party. Finally, the last three nights were ruined by the party in an adjacent lodge playing outrageously loud music until at least 5am. The lack of an onsite contact to address such anti-social behaviour seriously detracted from our enjoyment of the holiday.

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• Sian - Verified booking

  EXTREMELY DISAPPOINTED with the whole property.

  Used Sykes as you have/had good reputation for lovely properties. The entrance steps were full of weeds. The whole garden is overgrown and nowhere you want to sit out. The whole property was grubby. Only as clean as the previous occupants left it. Mattress was disgusting, covered by 2 covers but under these it was 'yellow' stained!!!! Your property details were obviously taken years ago. Whole place is in desperate need of much TLC. Only good thing was its location. WILL NOT USE SYKES AGAIN SORRY. Our first time to use you....first impressions really do count.

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