Villas In Inverness

Reviews

What our customers say about their holidays

• Anjuli - Verified booking

  TERRIBLE SERVICE FROM OWNERS!

  !! Do not recommend booking here at all as if felt very unhygienic. The owners completely forgot we were arriving!! There were kids lounging around in the house and rushed out as they did a ‘quick clean’. It felt very dirty to stay in as the property has obviously been lived in. The kitchen was dirty, there were crumbs all over the kitchen table and coffee table in the living room. The floor was dirty and unhoovered. Worst part was that the owners first avoided us/ any complaints and then finally refused to compensate us in any way at all (after we left the property). If you have troubles with your experience/accommodation here then it is completely up to them how much they wish to compensate you. We left a day early due to the poor service and still they couldn’t compensate us in the slightest. Sykes cottages or other booking agents will not be able to help you either. Terrible experience and I wouldn’t recommend it to anyone.

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• Stephen - Verified booking

  We found the cottage very quiet and well presented.

  However, the property was poorly maintained and in need of some remedial work. The specific points are: 1. One of the bulbs in the bathroom needed to be replaced. The shower head in the bathroom needs to be renewed. A ventilation pane needs to be installed in the bathroom to ventilate the room. 2. The outside boiler gave off some very noxious fumes. We had to close the windows and back door when it was running. We feel that this should be investigated because it is potentially very dangerous. 3. The storm lamps didn't have a single battery that worked. The batteries throughout need to be replaced. 4. We found that the front door stuck, possibly owing to a jammed mechanism. We felt that this should be investigated.

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• Andy - Verified booking

  We had a lovely stay over Christmas.

  We found the house to be very clean apart from the oven which had a few crumbs of food between the door and the seal but nothing that wasn’t sorted with a quick wipe. We did buy a couple of frying pans as everything stuck to the existing one in the house, we left these for future visitors along with a vegetable steamer we also purchased for our stay. The house is in a lovely setting with a 5 minute walk to the Loch and is close enough to Inverness for shopping etc. Nichola the owner was very accommodating and answered all our questions before our visit which was very helpful. Overall as I said earlier we had a great stay and I would highly recommend this property to anyone looking for a Highlands stay.

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• Hannah - Verified booking

  We were welcomed by a friendly and helpful host to the Nook.

  It was well equipped with everything you might need and beautifully decorated. The living room was very comfortable and had a smart TV which we found very useful! Although the property is new and has double glazing, it is right next to a road, which although small, was fairly busy. So there was some traffic noise which made it slightly less than peaceful, especially with the construction on nearby new properties starting at around 6.30am (but I do live in the countryside so this probably wouldn't be a problem for some people). I also found the bed was hard, although this is a matter of preference, and my friend who I was with found her bed fine - we did however both find the pillows to be uncomfortable.

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• Mandy - Verified booking

  Ideal cottage in a superb location, well appointed with every thing you should need.

  I especially enjoyed the apples from the tree in the back garden which in spring and summer would be lovely for a BBQ. For us it was late necessities for the dog. The house was warm and cosy and heated quickly with a boost. The only thing we could fault were the bath and shower facilities , only stayed for a short break and could not make the downstairs shower above tepid, despite instructions, perhaps we would have sussed it if we’d been there for a week!! This did not detract from the stay just would have been top scores all around without this minor inconvenience. Thanks for the stay.

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