Group Accommodation Apartments In North Yorkshire

Reviews

What our customers say about their holidays

• Bernadette - Verified booking

  We stayed at East Row lodge in early June and enjoyed the stay as we knew Sandsend really well having stayed many times.

  We completed the feedback section when we got back but put this in the hide option as we felt we wanted the owners to have a chance to rectify some concerns we had as overall we had really enjoyed our stay. We were back again at this property at the end of August and found that the concerns had not been dealt with and on looking at the feedback saw that other customers had similar concerns. We wanted to feed these concerns back as we felt this is a terrific property and the stay could have been enhanced so much more with just a few little amendments. Firstly, the toilet in the bathroom had a faulty flush button and when turning the hot taps on in the property the boiler made a very loud noise suggesting maybe air in the system. Secondly we made a suggestion to put black out blinds in the main double bedroom and the annex as the sunlight woke us up very early, it was lovely to get such nice weather! Finally, we mentioned the tap in the garden decking area which is to be used to clean up after visiting the beach before entering into the property. When we were there in June the water had built up as there is no grid and had become stagnant, as it was very warm there were flies hovering over it. A few minor points - there were 2 beach chairs when we visited in June but these were missing in August? The locks on both the main property and the annex could do with oiling. The induction hob was difficult to get on as there was not an instruction to get the safety lock off but thank haven for google! In June we did leave a phone charger plugged into the hall socket but when we reported this we were told it was not there, this was disappointing as we clearly remember where it was. We really enjoyed our stay in the property and it is a great location for the beach and also has a premium parking spot which is a real bonus. We would like to stay there again but the property is looking a bit tired in real life so could do with a little spruce up which would be fantastic! Also these concerns we think would be covered by the maintenance of the property so not difficult to rectify.

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• Sharon - Verified booking

  Oh dear, where do I start.

  This property was advertised as a luxury apartment, what a misleading statement! We stayed from the 7th - 21st September 2024 (unfortunately we could not leave without staying as the previous people who left a review stated, I hope they can get their money back) one of the ladies is elderly and in quite delicate health and was unable to travel any further, we had driven from Gwynedd, North Wales, and having paid for the apartment, couldn't afford to pay for anywhere else. We decided we would have to stay and clean as we went along, you do not expect to have to buy disinfectant and cleaning equipment and work when staying in supposed luxury, the cleaners need to be replaced by someone who can do a decent job. We complained to Yorkshire cottages who were very helpful and provided a replacement microwave for the disgusting filthy one left in the kitchen, which had been mentioned in previous reviews but nothing had been done about, the rest of the problems we encountered they unfortunately could not help with as they are the responsibility of the owner. The cleanliness and maintenance of the property is disgusting especially as this is supposed to be a luxury apartment. There are too many safety issues, faults and complaints to list here, we will be sending a detailed list to Sykes/Yorkshire Cottages so they are aware of the problems and can take appropriate action.

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• Jane - Verified booking

  Unfortunately I have to say we were disappointed with east row lodge.

  From the pictures, the reviews and the price we had a level of expectation that was certainly not met. One review mentioned a welcome pack. We never got one. Unless it was the dirty towel that was left hanging on the door to the twin room, presumably from the previous guests. Not great during the Covid era. The house is starting to look weary and the “dining area”, as someone has mentioned, is not comfortable for 6 (and 2 of us were children). The parking for 2 is parking for one and a half. One of our cars had its rear jutting out onto the pathway all week. This made for tense times for the owner of that vehicle due to the number of pedestrians and buggy’s walking past it all day. The outside area is looking tired. And with the wheelie bin right next to the seating area and no where else it can really go that doesn’t lend itself to the idyllic morning brew in the sun imagery. Although in a great location, just by the beach, my sister went on her holiday to France at the same time and had a massive villa that hosts 12 with a private pool, pool table, table tennis, table football, massive fireplace and amazing views. The whole thing cost less than East Row lodge. You can’t tell from the photos exactly what you’re getting but compared to the numerous holiday cottages we have been to, unfortunately you are not getting what you pay for.

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• Dr Adam - Verified booking

  Beautiful quirky old apartment, felt like we were in a sailing ship! So well placed for lovely cafes and restaurants in Church St, Bridge St and surrounds - brunch at Mr Cooper's Coffee House and dinner at The Edge and Cosa Nostra were particular highlights. Close to the Abbey, and just a short walk across the bridge to the town and beach. Really well equipped, spacious rooms. The only downside for us was noise from seagulls (but it is a seaside town!) and reversing delivery lorries outside in the early morning - the only reason for marking down on comfort. Parking is a real challenge in Whitby, we had 2 cars and ended up parking for the full week in the small council car park in Church St just a 5 minute walk away. We didn't manage to find any W spaces, and they were more of a walk away anyway. It was around £10 per day for the car park and saved the stress of trying to re-park after being out and about. EV chargers there were regularly blocked by ICE cars but I did manage to charge. We walked around Whitby, took the bus to Robin Hood's Bay for £2 each way and had a trip on the NYM Railway. The bus and train station are very easy to get to on foot and we would have likely used public transport for any other outings. Whitby is lovely for a short break.

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• Nina - Verified booking

  We had a great week at East Row Lodge, we are a couple and enjoyed the Master Bedroom, with comfy bed and hotel style bedding, and used the family bathroom for the nice large bath tub.

  We did not use or access the beach hut bedroom so can not comment. The house is everything it says it is in the description and is right on the beach ...fantastic ...yes the road is between the house and the beach but we didn't mind that at all.......the location of the house is AMAZING for beach access at low and high tide ...........and the road is fairly quiet at night. The village is lovely and has everything you need ...we did not visit a super market once but instead foraged in the local shop for locally sourced cheese, baked goods and salads ...oh and they sell Whitby Gin and make great coffee. Both beach cafes are brill and the garden fish and chip cafe is a pure delight ......we are lunch at the pub too and enjoyed sitting al fresco .... The house is ideal for 2-4 adults and 2 younger kids as the kitchen is quite tight to seat 6 adults and cook at same time BUT if weather is good the garden area is great for eating out in and we loved sitting having breakfast each morning ..........so plenty of space for 6 adults outside :) We have already recommended the house to friends and were very sad to leave ...we could have done a second week ...it is delightful - thank you

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