Dog Friendly Apartments in North Yorkshire

Reviews

What our customers say about their holidays

• Susan - Verified booking

  The property is excellently positioned for Washam and the White Bear pub/hotel.

  Other pubs are available just a short distance. As a dog lover, I appreciated the local walks from one to three hours. My comments on the property itself are as follows: *it would be a good idea to let users know that they can use the Brewery car park before they get to the flat, *the ground outside the front door is littered with cigarette buts. There was no broom to deal with this, *the central heating is very efficient and the flat is warm and cosy, *the kitchen area was well equipped, but the cutlery and crockery were stained and generally in need of a good clean, which we did, *the carpets were deeply covered in dog hair, which was collecting in matted lumps. We gave the place a thoroughly good vacuum throughout, *previous users had complained about the mattress, we don't believe that anything has been done about it. I was OK, but my husband found it uncomfortable, *previous users had complained about the shower - the drain is continually blocked so that it is necessary to use the plunger (provided) but you still have to keep turning the shower off to let the water flow away. The tray is very shallow and there is a danger of it flooding the bathroom if you don't keep an eye on it, *it would be useful to have instructions on how to use the TV, *the instruction for dealing with the rubbish was inaccurate, we could not find any bins and left it in the flat. Obviously, previous users had not left the property as they would like to find it - but maybe that's how they live at home. We didn't expect to have to clean it when we unpacked our stuff. The changeover cleaning needs more attention to detail. We left it as we would have liked to have found it. It's such a shame that I have to make these complaints. It's an excellent flat for two people and a dog and we would go back.

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• Brian - Verified booking

  1. First impressions weren't good.

  Your guide refers to 'off road parking' but doesn't say where this is (other guests have mentioned this previously). We couldn't find it so parked in the pub car park. There was a broken step leading down to the property, the window and front door were both filthy. The kitchen flooring is very badly laid and some of the planks move, there are also gaps in the flooring. 2. During the stay. Your guide says the property has been 'renovated to a good standard'. I disagree, it looks very tired and could do with a decent makeover. All the furnishings and fittings look tired and some look quite shabby (settee and carpets e.g.); the bed is also very uncomfortable (again mentioned by previous guests). Your guide also refers to a 'front seating area'. We couldn't find this either - unless you mean the communal bench opposite the pub car park. The kitchen area wasn't particularly clean (disappointing given the current situation with COVID-19) and the bin outside hadn't been emptied so we had nowhere to put our rubbish (hence not emptying the kitchen bin when we left). the property would benefit from having WiFi installed, especially as the mobile signal is very poor in the apartment. It must be said the shower was very good. 3. The overall location is great, North Yorkshire is beautiful and has a great deal to offer and there were some great dog walks nearby too. Masham itself is a delight with some great pubs and fantastic shops selling local produce. The White Bear Inn (right next door) is also highly recommended and the local Co-op is really handy and well stocked.

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• Mr Dixon - Verified booking

  Stayed here over the Goth weekend and wouldn’t stay again. It’s basic, a place to sleep but not much else. Lack of basic amenities, no toilet paper, no working heating, no WiFi, toilet flush takes many tries to work, hot tap barely worked. And it’s a fair walk to the co-op to get the basic necessities that are provided by most other cottages. Other people in our party stayed in a bigger cottage near the abbey which was cheaper and they provided a welcome basket containing basics like teabags, milk etc. so I’d look elsewhere if you’re staying in Whitby. Place was also not very clean. Black mould in the shower, dirty mirrors and hair all over the floors. Knelt down in the bedroom while unpacking and was covered in what I assume was dog hair. Also if you bring a pet, check under the wardrobe in the bedroom as there’s loads of dog toys stuck under there too. Located on a noisy street which can’t be helped but expect to be woken up by the boat yard opposite at 6am and you will hear every person who walks past through the night as the windows are single glazed. Minus the mould the shower is good though, very powerful. Overall, for the price there’s a lot better places to stay in Whitby so I would look elsewhere.

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• Mrs Nuala Hale - Verified booking

  The Grace Escape is a wonderful base for a relaxing family holiday by the sea. We have been to Whitby a couple of times before so we were prepared for problems with parking anywhere near our accommodation but we were lucky enough to find on-road parking fairly close by. The Grace Escape was really well equipped for a self catering holiday although it could do with some oven proof dishes (minor point but worth noting as we do like to cook family meals when we're away). There is very little cupboard space for food etc - maybe one of the two cupboards full of glasses could be left empty. Beds and bedding were lovely and comfy but ceiling height entering the kids bedroom on the 3rd floor is VERY low which was a bit of an issue for my 6' teenage son, but he had mastered it by the end of the week! The property details say that there is no central heating so we went prepared with blankets etc but central heating has now been installed and the house was lovely and warm. The views of the harbour from all the rooms were wonderful and the location was perfect - close to town but away from the main hustle and bustle and we would definitely recommend. Treats for both us and our dog on arrival were also a lovely touch ??

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• Mr Brenton - Verified booking

  The good: - Great location for Malham and the Pennine Way - Lots of space in living areas and two of the bedrooms - Clean The bad: - Lacking some basics (scissors in the kitchen; saucepans big enough to cook basics for 4) - Very small and compromised bathrooms - In poor state of repair in places (large glass shower door held on with silicone, and fell off; bad smell from drains; TVs in bedrooms not working) - Layout of outdoor space leads to a total lack of privacy in garden (which is shared with the neighbouring cottage). For example, the Hot Tub is placed just a few feet from the one belonging to the neighbouring cottage, meaning no privacy if the neighbours use theirs at the same time. (Especially so if you have neighbours who spend their time smoking, drinking, swearing, shouting and arguing in the hot tub!) We eventually cut our stay short and came home a day early. The owner did offer a partial refund, reflecting some of these issues, but this has never materialised and he has since stopped answering messages asking him to honour his promises.

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