Group Accommodation Cottages in Lake-District

Reviews

What our customers say about their holidays

• Adrian - Verified booking

  Stayed the week at rivers edge near Newby bridge Lake District and what a fantastic holiday experience it was.

  The apartment was over two floors with kitchen and living room on the ground floor and a handy toilet and sink also in the hall as you come in through the front door. The living room was fantastically equipped with top brand equipment throughout with lg targe screen tv and Bosch kitchen appliances which for me was a great help as I have the same type at home . I noted that there was a washing machine and dish washer but I didn’t use these as I was on my own and found it easy to wash and dry as I went in the superb double sink with pull out tap that was a great feature to help clean the odd plate and cups ect. The corner settee was wonderfully comfortable and well made with loads of scatter cushions and warm throws to snuggle under for that cosy feeling while watching a movie on the tv. Here again the owners have thought about their customers by fitting the tv with a chromecast device so casting Netflix and Amazon ect was as easy as tapping the cast tab on my mobile phone. Such a great feature to have so no need for cables and connectors to try linking your phone to the tv as we have all tried before. Upstairs the great experience continues with lovely clean (looked brand new) carpeting to the stairs landings and bedrooms with bathrooms and en-suite all tiled on walls and floors. Bathrooms were well equipped with cabinets for toothpaste/shower gels ect and also shaver sockets hidden away inside to keep that uncluttered look near the sinks. Fantastic waterfall showers were a lovely way to get ready for the day ahead and we’re a very nice touch to add to the lovely bathrooms. Bedrooms were plush and relaxing with bedside lights and dressing tables all adding to the sumptuous feel of the rooms . Nice tv on main bedroom wall opposite the bed a great touch for that lazy morning watching the news ect. The bed was super comfortable and sheets and pillows were spotlessly clean and soft and extra pillows available with pillowcases fitted in the wardrobe. Loads of hanging space with hangers available. in the downstairs toilet a hoover and ironing board and also a mop and bucket. Hoover especially good to catch those bread crumbs when making toast or sandwiches on the kitchen worktop and easy to use on the nice wooden floors with rugs at settee and worktop area. Outside the river passes by the bedrooms on the back of the apartment and the main window in living room with nice landscaped views from master and twin bedrooms from balcony in each room. Lastly two car parking spaces allotted for you to park so no worries with larger groups using two cars or if you worried about your new car being marked by a neighbouring car door as you could park with loads of room either side. In short a fantastic holiday in a fantastic holiday apartment where the utmost care has been lavished on the property to give the holidaymaker a holiday to remember. Thank you so very much for all your hard work you have done to this stunning apartment. Can’t wait to come back to rivers edge again . Mr A Smith.

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• Sarah - Verified booking

  Before reading this review, please note, we are not people who complain often and like to give fair and honesy reviews.

  We want to provide honest feedback to the owner, so that guests can continue staying in this beautiful location. The owner has a pure gem of a property to rent out and we would love for them to continue to benefit from this. Winster Fields is set in a beautiful and peaceful location. It is a spacious, and has all the amenities you will need for a comfortable stay. We stayed in this accommodation 4 years ago and were really looking forward to returning for our holiday this year. Unfortunately, when we entered the property, it smelt 'fusty', like it had been shut up for weeks. There were wasps and flies all over the surfaces and the kitchen was filthy! The cutlery and crockery were dirty in the cupboards, the bin smelt, there were food stains up the walls, the cooker hood and tiles were covered in grease, as well as the lights in the kitchen. It was clear that the property had not been cleaned properly before our arrival. If cleaners had been in, then they really didn't clean it properly. There were public hairs in the bathroom sinks, and urine splattered on the toilet brushes. We were less that impressed in arrival. Such a shame as we couldn't fault the property four years ago. We contacted Sykes straight away, who were very apologetic and contacted the owner in a timely fashion. We were informed that the cleaners would be in the day after our arrival, but nobody appeared. I then contacted sykes again and they arranged cleaners for the following day. They did come this time, but again, it was clear they only did the bare minimum and only dealt with the issues I had provided pictorial evidence for. In my opinion, the owner needs to liaise with the cleaning company regularly and discuss non negotiatiables for weekly, fortnightly and monthly cleans to ensure everything is cleaned regularly. In addition to this, there are maintenance jobs that need to be reported to the owner, who lives away. Light bulbs were out, damp patches on the ceiling and a broken chair. These all should be addressed quickly to ensure a comfortable stay. There needs to be some investment into thsi property now, as it is looking worn. Decorating needs to be done, new frying pans and utensils in th kitchens and new sofas and cushions as they are worn and smell. I am disappointed to be writing such a negative review as we love the location and had such a lovely stay 4 years ago. We enjoyed our holiday in the lakes, however didn't feel as comfortable as we should have done in our accommodation, due to the cleanliness.

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• Alan - Verified booking

  This is a fabulous property in a fabulous location as you can see from the photographs, unfortunately we arrived at 1700hrs on the Friday night when Storm Arwen was at it’s worst.

  There are three bedrooms of which we used two hoping that friends could join us for the Tuesday night in the third bedroom. That is a large room with lovely bathroom and velux window. We had a quick look in that room and got on with unpacking, and I lit the wood burner and turned up the radiators looking forward to our evening meal. About 1830 the power went off and was off until late Sunday afternoon. No central heating no lights no internet very iffy mobile signal and no running water as it is pumped, flushing the toilets was done by a bucket of water from the very nearby lake. After a very wild night where hundreds of trees came down, one of which wrote off my two month old car things could not get worse, or could they? The following morning we looked in the third bedroom and found water and debris in the bathroom and a gap all the way around the velux window (we were told later by the roofers that the window had been blown the wrong way round) I wedged the window the best I could to minimise the incoming rain and reported the damage to Sykes. We made the best of the week we cooked two meals on the wood burner which I managed to keep going by using the offending tree resting on my car until power was restored. Obviously our friends couldn’t stay and people staying the following week had to be cancelled. We were having problems getting a hire car and the owners said we could stay an extra couple of nights at £105 per night (most generous) as they couldn’t get anybody else. We managed a hire car and got home, I then asked for compensation starting with their price for two nights, this obviously didn’t go down well but then I received via Sykes the most unbelievably insulting email where the owner accuses us of opening the velux window! I ask anyone reading this review: Would you or anybody you know enter this bathroom on probably the wildest night of the year and open a velux window and how would you feel if you were accused of doing so. What I do know is if that window had been open, even a little, it would have been very noticeable on that wild night but if it was closed but not locked I would not have noticed and it wasn’t my responsibility to check. If it had been left open by the previous guests that is perfectly acceptable, we have stayed at cottages during covid where we have been asked to open windows before leaving. The responsibility for that window being unlocked or faulty is not down to any guests. Beautiful property, you can form your own opinions about the owner.

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• Alison - Verified booking

  Our stay at Lund was our third visit to Mitchell Wyke.

  We have stayed in Macan, one of the one-bedroom properties on two previous occasions - one being in mid July this year. The location of all of the properties with views over the bay are fantastic. Lund is particularly special as it is oriented with views north along the length of Windermere. We booked Lund to stay with family, but COVID-19 related issues meant that we visited just as a couple with a dog. We felt rather decadent having the whole place to ourselves and wished that we could have shared it as planned. Nevertheless it lived up to expectations with the stunning views really being something very special indeed. The inside of the property is immaculate and well equipped, we couldn’t think of anything that we would have wanted in addition. The only omission was sunny weather every day! It was the rainiest August week! The exterior of the windows needed a clean and the balcony could have done with a pressure wash - something we also noted with our visit to Macan earlier this summer, but these are only minor gripes and not issues to complain about. The only real downside to any of the properties is the proximity to the Windermere Car Ferry, while convenient for trips to Bowness-on-Windermere, the queue outside does create problems accessing the parking spaces. Drivers either do not see the (faded) ‘Keep Clear’ markings on the road, or they ignore them. Many times we had difficulty leaving or arriving. For some reason there are people who also park in the marked parking spaces too. We had to ask people to leave so we could park in our clearly marked parking spaces! While this is irritating, inconvenient and causes anxiety (and is noticeably much worse in school holiday time than earlier in the summer), we would not let this stop us booking again in the future, the views (especially from Lund) are spectacular. An added bonus worth noting is that you can access the water from the properties. We brought a paddleboard with us and while one of us messed about on the paddleboard in the bay, the other could relax on the balcony with a glass of something nice. A fellow couple staying in one of the other properties had brought a kayak with them and they were doing the same. We haven’t booked for a future visit but we do hope to be back in the future, it is a gorgeous location.

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• Adele - Verified booking

  Lund certainly has the ‘wow’ factor with magnificent views over the lake.

  The welcome pack and bottle of milk were great and much appreciated. We were really lucky with the weather and enjoyed sitting out on the balcony and dog walking along the lakeside. We didn’t have any trouble parking though it was clear it could be an issue at busy times when the queue for the ferry blocks the car parking area. I didn’t give full marks for comfort as there were only two, two seater settees, the beds were wonderfully comfortable the property was lovely and warm and there was always plenty of hot water. I knocked a point off ‘facilities’ as they need a little renovation, the floor tiles were loose in one bathroom and all needed redecorating. My husband is a keen cook and prepared a wonderful Sunday roast for us, he found the oven temperature was inaccurate, and a couple of larger pans would have helped. Overall we had a great stay at this beautiful property and wouldn’t hesitate to recommend it, if you are lucky enough to go do take a plentiful supply of bird seed as you will have a chorus of expectant visitors every morning!

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