Holiday Cottages With Hot Tubs In Bowness On Windermere

Reviews

What our customers say about their holidays

• Andrea - Verified booking

  The house is in a gorgeous location and the bedrooms and bathrooms were fine.

  I wanted to contact you though as the house is in no way worth the £5750 we paid for a week over Christmas. I’ll list some of the issues: Chipped mugs, mucky sofa and chair, clogged up hot tub - I have photos, really mean welcome pack (4 firelighters, 7 dishwasher tablets, 1 loo roll in each loo- some processed orange juice, nice biscuits and coffee. Bit mean for 10 of us at that cost), bathroom extractors not working as full of fluff, food left in a cupboard, fridge freezer in need of defrosting and extra freezer outside was muddy inside! Kitchen tap loose. Nowhere near enough hooks for coats, outside lighting not suitable for hot tub. The hot tub is obviously not cleaned out between visits. It was not warming the water anywhere near enough and the water was not flowing round the system. Eventually we flushed the filters with the hose and a large amount of stinking dead skin and hair came out! It did work after that but not really what one would expect from what is purported to be a luxury holiday venue. This was a big treat holiday for us and we made the most of it because we were all together after the death of our Mum but the facilities and cleanliness for that astonishing amount of money is dreadful. You really need to review the cottages you recommend more closely. I imagine that the estate and you don’t really care if you don’t get repeat bookings and there will always be someone new drawn in by what appears to be a perfect place. I’ll be interested in your response.

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• Celia - Verified booking

  The cottage , its position and facilities were wonderful and just as described.

  This was a three generation family holiday, and we all wanted to canoe, sail and walk. It fitted the bill perfectly. The support staff at the Greythwaite estate were lovely. When a leak happened from one of the toilet cisterns it was fixed immediately. We also had plenty of dried logs for the log burner and milk delivered to the door. Only one issue disappointed and this was beyond the control of the staff. We arrived in the dark and encountered some dog mess on getting out of the car. In the morning we saw that the whole of the garden and driveway was covered in it! We couldn't unload properly or rig boats and we had to restrain an excited grandchild from going outside until we had cleaned it up. It took 3 of us an hour to do, such was the extent of the mess. Not a pleasant start to the holiday. Later on a staff member told us the previous occupants had 4 dogs and had left the property in a horrible state. All credit to the team for deep cleaning the inside in time for our arrival. There were still some poo stains on the floor inside, and the living room carpet smelt a bit doggy, but otherwise the standard of cleanliness was high. We are all dog owners and feel this was incredibly irresponsible of the previous occupants. Not only was it unpleasant but a health hazard. We hope you do not let them rent from you again.

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• Janet - Verified booking

  We have just returned from a wonderful family holiday!

  The property was ideal for us with a downstairs bedroom and en-suite for our elderly parents. The dining table was great and the open plan layout meant we could all be together whilst cooking. The downstairs shower room and toilet was very useful. The beds were extremely comfy and the house was warm and cosy. The location and views were amazing and we benefited from lovely weather during our stay. We were able to sit outside and the fire pit was well used, with a plentiful supply of logs. However given the price of the property we did have some niggles. The dishwasher did not work properly which meant we had to rewash many of the dishes. The dishwasher had been mentioned in other reviews so should have been replaced by now. The cleanliness in the bathrooms could be improved- mould and cobwebs. The barbecue was filthy so we didn’t use it - luckily we had brought disposable ones. The shelf in the fridge door was faulty meaning bottles fell out when you opened it. These problems did not spoil our holiday but just need to be rectified for other guests. The price was premium, the view was premium but the house a little unloved!

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• Peter - Verified booking

  We’ve just returned from a wonderful stay at Hammerhole.

  The cottage, facilities and location are absolutely tip top. We’ve had a wonderful time kayaking on Windermere, enjoying the beautiful local walks in stunning, picture book scenery and exploring some of the local towns. We also took advantage of the indoor swimming pool which is nearby and great for kids and adults alike. The cottage itself is warm, well appointed and comfortable. There’s almost an en-suite for every bedroom and the additional downstairs shower room was a boon for the slightly less mobile among us. There’s also a well appointed kitchen, a huge dining table and comfy sitting room area. Outdoor space is absolutely blissful with a private garden abutting the lake, a beach area, small wood, lawned area and your own jetty. (We didn’t use the hot tub this time but would definitely fire it up next stay!). There’s also a useful utility/drying/storage room alongside the cottage. The Graythwaite company and owners have been excellent to deal with, and we honestly couldn’t have asked for a better experience.

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• Jay - Verified booking

  I was concerned that the door by the kitchen was difficult to unlock so that we never used it.

  The front door lock was also difficult. I had to try two or three times to get the front door to unlock. This would be a terrible situation if there were a fire at night and one was rushing to get out of the house. I think you should change the locks to a more efficient type. The house is wonderful. I would replace the scratched Teflon frying pans and add more water glasses. The beauty of the house is a bit diminished by the plastic sign saying Hilltop which is starting to peel. The staff was wonderful at responding to our minor requests- an extension cord, replacing a fire alarm sensor, and a light bulb. We enjoyed the quiet and the privacy. I would recommend it to anyone who wants a terrific house.

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