Holiday Cottages In Merseyside

Reviews

What our customers say about their holidays

• Nicola - Verified booking

  We did not stay at this property.

  The area is unpleasant and very run down. The whole property was filthy with dust, grime and cobwebs. Furniture is tatty and paintwork needs redoing. Patio doors could not be used and there were no other windows to open downstairs meaning it was stifling. The layout was very unusual and I felt very claustrophobic. The door to the back of the property was extremely dirty and the steps outside leading up to a very unusable 'roof garden' were covered in moss, winter leaves and rubbish. It was a disgrace and obviously hadn't seen a clean for months. The owner said it would have taken 2 minutes to brush. Not the case. I was so upset and just couldn't have stayed there a moment longer. There is a dog next door that also barked constantly. The owner did offer to come and clean, bring a TV for the bedroom and brush the leaves but nothing could have rectified our feelings about this property. Sykes have advertised and misrepresented this property completely and it should not he allowed This cost a lot of money for 3 nights and I will never book with sykes again. Both the owner and sykes have refused to refund or compensate in any way even though photographic evidence has been provided. I've had to ring sykes several times as they have not replied or returned calls when promised. They do not want to know and I feel so strongly about how others should be warned. I will be taking this further. Avoid this place at all costs

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• Joanna - Verified booking

  We had a wonderful holiday at Aster Cottage, the perfect home from home to explore North Wales.

  The cottage is in a fantastic location with stunning views or the coast and Snowdonia National Park, I’ll miss waking up to those views! We had a nice message from Sophie, the owner, on arrival. The kitchen was very well equipped, as was the living room with comfy sofas and large tv. The stairs were very steep, but there was a stair gate to put at the top for our toddler so we managed fine. The free standing bath is fab, although a bit slower to get ready with no shower. We ran out of gas a couple of times, which meant no heating, hot water or ability to cook whilst it was getting sorted, but Sophie was very quick and accommodating and replaced it as quickly as possible, even on a Sunday when there were few places open to buy new gas canisters. The village of Dyserth is lovely and has a beautiful waterfall within short walking distance - a must see. We had a toddler with us who was a bit under the weather so did less walking than we’d have liked, but had lovely family days out with our dog exploring the village, at Llandudno, Prestatyn beach front, Bodnant Gardens, and a trip to Llanberis to do the Lake Railway. Small note that many things in the area are closed in February, which we knew and planned for. It was nice a quiet! Would definitely recommend and hope to return one day!

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• Rob - Verified booking

  We had a wonderful stay at Aster cottage.

  The cottage is situated in a beautiful village with fabulous views across to the coast. The cottage is well appointed and relaxing - the only improvement would be a shower instead of just a bath with a hand held shower (although due to the layout of the cottage I understand that this is probably not possible) and the stairs are steep which may be useful to know for elderly people (and elderly dogs!) - there is a baby gate though which is helpful. The local area is stunning and we visited Llandudno and Betws-y-Coed which were beautiful. There is a pub (Y-Bodunig) 5 minutes walk away which was dog friendly and a 10 minute walk down to the waterfall where there are another two pubs. Just outside of the village is a gorgeous dog friendly pub in Cwm which is lovely with great food and within walking distance. We found Dyserth to be friendly and welcoming and the small lane where the cottage is situated is lovely and quaint. Parking is tight but this could just be down to me not being the best driver! All in all, a gorgeous cottage in a lovely relaxing area.

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• Caroline - Verified booking

  Me and my husband stayed here for over 3 weeks recently and we had a lovely time.

  Janet the owner was so friendly and super accommodating throughout sending fresh bedding, towels and anything we needed actually. The cottage is very cosy, situated in the most beautiful surroundings and well equipped with high quality furnishings. Our only small issues (for us) we’re due to our staying longer than average, the sofa didn’t do much to support us. It was hard and really lacked comfort when trying to relax and watch a film. Also the bed is only a double, so sharing that with a man who is 6”1 was a real challenge. We struggled to sleep some nights because there just wasn’t space. That being said we are used to king sized and the bed was super comfy with the begging being high quality. Would be fine for a weekend. Lastly for those who need internet, we did have to buy a dongle because WiFi connection was bad, again that was only because my husband had to work from home, normally its not a problem and Janet did try her best to fix it. Overall we had a great experience and would definitely recommend.

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• Zoe - Verified booking

  The owner, Janet was very friendly and accommodating on our arrival.

  We explained we were between moving houses and had quite a few bags in our car. To save cluttering our space with our extra belongings, Janet kindly provided some storage space elsewhere during our stay, this was great as we didn’t have to worry about keeping it in the car either! The accommodation was completely spotless and the kitchen had everything you could need. So much information listed in the information pack provided. The area itself was very quiet and peaceful (day and night) resulting in some great nights sleep. The owners were only a knock (or text!) away if we ever needed anything. The chickens were an enjoyable bonus to simply watch wandering around the garden or sat waiting to greet you by the doorstep. It was also nice to have the unexpected welcome pack with some delicious goodies on arrival too! Thanks again for a great stay

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