Holiday Cottages With Hot Tubs In Crantock

Reviews

What our customers say about their holidays

• Natalie - Verified booking

  We were sceptical about the property based on previous reviews, but were pleasantly surprised when we arrived.

  The house was clean on appearance, but having 2 young grandchildren with us, we did have to hunt for lost toys under furniture etc throughout the week - and I would say these were not pulled out and hovered under/ dusted for some time! Though this did not impact our stay. I think important for the owners to know. The hot tub is definitely not being maintained properly. We have a hot tub at home. It appeared clean (apart from a few bits of debris/sand which you’d expect) but after just one use , the water started to go stagnant (green and smelly!) on Sunday / Monday. My husband checked and cleaned the filter (it had clearly not been cleaned for a considerable period of time) and we brought some chlorine with us from home (based on previous reviews) so were able to use again the next day! A contact number for the maintenance people or advice in the property booklet and access to chemicals would be helpful here! Every other property we’ve stayed in send out a maintenance clerk to check the levels at least once during our stay. Again did not impact our stay, but I’m not sure what agreement the owners have but worth checking? Being Christmas and a large family we had a LOT of recycling. We tried to take it to the local recycling centre but as non residents were not permitted to use the facilities. Again some information on where to leave this in the handbook would be helpful here. Other than these few things, the house was well decorated with lovely furniture, and kitchen had everything we needed. Great location!

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• Darren - Verified booking

  The property is in a great location, but sadly let down by a few things.

  It's situated in a quiet road, within walking distance to the pub and beach, it's very secluded with the back garden backing onto fields and you can just about see the sea from the bedroom windows. But there are a few things that need addressing which you can see from other peoples comments this year. The property for us was clean, apart from the hot tub which we're not sure was emptied before our arrival. We arrived just after 3pm and it was already at 40 degrees so from the previous checkout at 10am that is very quick to get it up to temperature. There were scum marks around two of the headrests which we cleaned ourselves but over the week the whole tub started to look dirty and you could clearly see where I had drawn lines in it. I would query the chemical levels and certainly nobody came back to check it during our stay. The hot tap in the kitchen definitely doesn't work, we could only get cold water out of it and then we noticed a big puddle from the unit in the cupboard underneath the sink so stopped using it and used the kettle instead. And the rubbish bin was completely full when we arrived, we put the bin out as requested but it wasn't collected so we had to leave all our rubbish in a bag in the utility. The owner has responded and addressed comments throughout the year which is good and I think if they give it some love over the winter and make it feel a bit more homely then it could be great. We would consider it again but only once the scores & comments have improved.

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• Steven - Verified booking

  Absolutely stunning place and perfect location, took two goes round the block ...

  Absolutely stunning place and perfect location, took two goes round the block to find it as kept missing turning, on arrival lovely home made scones and Jam and cream and milk for a coffee thankyou so much was a lovely thoughtful gesture to do after a long journey to get here ,the whole house is amazing and we didnt want to leave ,wish I'd booked longer ,next time will do ,hot tub was lovely for my daughter when it worked might need a little attention as few times kept cutting out ,first few days of using it ,but she enjoyed it ,after a long walk in the day visiting places ,only other thing would be the shower is definitely better in room with the patio doors, it's amazing ,other one doesn't drain to good ,but wasnt a problem ,as they just used mine ,beautiful place ,could wake up here every morning, beds are very comfy ,we had lovely weather which was a bonus ,everything we needed was here two keys would be ideal if going separate ways but guessing that's why the key safe there also ,but a lot of people don't like using them so that could be an idea ,our daughter lives here now to in Crantock so not far away ,so was ideal for us to be in Newquay, can't wait to visit again ,once again thankyou so much for making our stay even better by having a lovely place to come home to after a long day ,see you soon we will be back regards Karen Steven and Charlotte and Paris

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• Jack - Verified booking

  We had a lovely week at An Drowes in June 2023 and would highly recommend.

  The property was spotlessly clean upon arrival and we were very impressed with the quality of furnishings and facilities. Everything feels brand new! We also thought the hand written card and freshly baked scones upon arrival were a personal touch. Location is great for access to the town and beaches as well as exploring other areas of Cornwall. You also have lots of choice nearby for food as well as several supermarkets. The only downside to our stay (which was quickly rectified) is that we noticed on arrival that the hot tub water was green in colour rather than clear/blue with a very strong chemical smell. We didn’t think anything of this and also didn’t want to complain, but unfortunately after the first use two of our party had experienced a burning sensation and rash on their back and legs immediately after coming out of the water and after the second day and use we all had the same. We notified this to the owner and on the same day the hot tub water was replaced with crystal clear water and we didn’t experience any further issues. Despite the small issue as it was handled quickly and as it didn’t spoil our stay, we would highly recommend choosing this property and would revisit again in the future when deciding to stay in Newquay. Thank you for a lovely stay.

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• Louise - Verified booking

  We had a lovely time, clearly a great deal of time and money has been spent on making this holiday home into a great place to stay.

  Very modern, clean and tidy. We were very comfortable staying here. Shame about the area it is in as it is very run down, but it didn’t spoil our stay at all. A couple of things I think need addressing and that is when I stripped the bedding as asked before we left. there were no pillow protectors. This is a must especially with what we have all been through in the last year, also on the duvet itself, on both beds were some yellow stains. The mattress had a protective cover but they didn’t want this stripped off. I would say that needs washing each time. Also we were very lucky with the weather and spent time sitting outside on the outside furniture. There was a lot of dried bird droppings and would of been nice if this could of been washed down and brushed away. If you have an electric toothbrush take an adapter as there is no electric shaving sockets in the bathrooms. The owners left us homemade scones with cream and jam on our arrival and milk. Which I felt was a lovely touch. Also a card welcoming us with some great recommendations for dog walks. We felt very at home all week and the hot tub was a bonus and very relaxing. Thank for letting us stay.

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