Holiday Cottages With Hot Tubs In Kidwelly

Reviews

What our customers say about their holidays

• Louise - Verified booking

  The owners of Panteg Farm are very lovely and welcoming, they left us a lovely welcome basket of welsh cakes, fresh milk from the farm, a bottle of wine and some butter.

  Overall we enjoyed our stay however there are some things that dampened our stay. Pro's- lovely large house with plenty of space, blackout blind in the babys little bedroom, enclosed garden safe for children, firestick for the tvs, owners let the kids come and see the cows being milked and the baby calves getting their milk and taught us all about the workings of the farm. Lovely big kitchen, undercover hot tub, washing machine and tumble dryer. Lovely new carpets inside, all cleaning products/cling film/foil were provided for us (aside from washing machine things). Cons- owners live in very close proximity to the house and overlooking the hot tub patio. Working dogs loose on site at times, on our last day one large dalmation ran up barking its head off at the kids who had just got out of the car and luckily were already on the other side of the gate, but it was then stood between the adults in the car with the baby and the gate entrance to the house. Flies- you are in the middle of a working dairy farm and the flies were something else. It was not nice in the kitchen even with the fly lamp. Had to keep all the doors and windows shut to keep the flies out, with the Rayburn/Aga on full blast the whole time the heat was stifling trying to cook. A lot if things around the kitchen needed fixing. The oven didn't close properly, the fridge door didn't close properly- the second fridge/freezer was wobbly and rusty. Sone essential supplies like baking trays and a large chopping board were missing, had to request pint glasses. We were only provided one tea towel for the week until more were requested. There was no access to spare linen which would have been handy with small children. Mattress in the main bedroom is a bit knackered and sagging, ended up with back ache every morning. Net curtains were thrown over the tops of the curtain rails in the bathrooms, bathroom cupboard doors were falling off its hinges. Jacuzzi bath had all of its jets disabled and the metal edges were all peeling. No shower head for rinsing. Hot tub outside was nice but all the chemicals were just left on the floor for inquisitive children to get access to. Headboards were disintegrating leaving bits of rubber sometimes floating in the water. 1 metre past the 1mtre high fence of the back garden is a 2mtre at least drop down into a bramble filled stream which in late August was a gentle trickle, but I imagine it gets much higher at other times of year. A 3 year old in our group easily found a lower part in the fencing and hopped it. There was no barbecue unlike most places we have been previously None of this stopped us from having a good time during our week, but regretfully we would not likely return (mainly due to the flies - we counted 150 dead in a 24 hour period in one room) despite the owners being very lovely and making sure most days that we were ok. Unfortunately most of these things would not have been quick fixes for them while we were there.

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• Mrs Grindley - Verified booking

  After several emails and phone calls to your company throughout the week regarding our dissatisfactory stay at The Pines, I am emailing to make a formal complaint with the issues we experienced and the lack of resolution. I would like to mention that the bedding and towels were lovely, and we had plenty of hot water throughout the stay. Cleaning - Poor cleaning throughout the property including dust and cobwebs, finding a pizza in the microwave on arrival, old/used coffee pods in the machine. Hot tub - information booklet states the hot tub should be cleaned x3/week. It was not cleaned during our stay. This is a significant health issue, and we now worry the hot tub was not cleaned prior to our stay between guests. Coffee machine - this broke towards the start of our stay and tripped a fuse. We were advised by the company to stand on a plastic bar stool to switch the trip back on. This is an entirely inappropriate suggestion, not knowing the make up or abilities of our group and not taking into account our health and safety. No coffee pods were provided as per the Information booklet. We did eventually receive a new coffee machine, however this was also faulty and leaked water. Dishwasher - this broke towards the start of our stay and was not fixed. Only x2 tea towels and a bathroom hand towel were provided by housekeeping at the start of the stay, and we only received additional materials to wash up with on Thursday after having to request these. We have spent countless hours of our holiday washing up, for 8 people minimum x3 per day. Fridge - faulty, freezing our food despite being at reasonable temperature. This is a food safety issue and subsequently we had to throw food away, we expect the approx cost of this to be at least £200 across the week - including raw and cooked meats, fish, cheeses, dips, milk, fruit/veg, yoghurts etc. A maintenance company attended on Thursday, the issue was not fixed. Games room - no heating, and therefore not usable at certain times of the day due to being so cold. We did not accept the box of chocolates sent by the company, as we quite frankly found this offensive given the amount of issues and lack of resolution we experienced. We have holidayed in self catering properties for many years, and unfortunately this experience has been very disappointing.

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• Lorna - Verified booking

  A hidden gem!

  The farmhouse is beautifully situated giving breathtaking views and the true feel of a rural farm retreat. The farmhouse along with it's large garden, patio and hot tub are all completely enclosed to allow children to safely run free and play with the garden games provided. The house has plenty of space for a large family or group to gather around the traditional farmhouse kitchen table, chill out in the lounge or spend time alone enjoying the setting. Added bonus of a lovely child friendly lounge seperate to the main lounge. Plenty of books and games to entertain children and adults. Our children described the beds as like sleeping on clouds and the main bathroom as the "fancy bathroom" and the downstairs wetroom is ideal for those less mobile. The whole house was immaculately clean and contains everything you could possibly need. The host was absolutely perfect from the moment of booking and nothing was too much trouble. She was a wealth of information on the local area and always on hand without being intrusive. The children enjoyed watching the animals pottering around and the adults loved the information on the farm tour. We all enjoyed the homemade Welsh Cakes so much that Ann kindly made us a tub to take home! I always struggle to find a break to suit the whole families needs, we wanted a rural house with countryside views, near to the beach and castles, but also within reach of a retail park. Somewhere that the boisterous children would be entertained but my autistic son could have peace and quiet... it turns out that the impossible is possible at Pant Teg! This is 100% the best trip we have had and an absolute bargain! We can't wait to return.

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• Rachel - Verified booking

  A Fabulous Farm stay .

  We were staying at the farm for my sons birthday and our group consisted of a multi generational family. Right from booking the host Anghared was warm and welcoming and nothing was too much trouble, this was really reassuring as one of the members of our group has complex needs . Upon arriving at the farm , we were immediately greeted in person and given a tour of the property and a lovely welcome pack . The property was as described and suited our family perfectly . The kitchen really is the hub of the home. We were blessed with good weather and made great use of the enclosed outdoor space aswell as the hot tub . What really sets this farm house apart is the host family, you really felt so welcome and were welcomed to find out more about dairy farming and farm life, you could take part in as much of the experience as you wanted and the hosts really went out of their way to make lasting memories and unique experiences for our family, equally we were free to enjoy our time here in whichever way we chose , we explored the local area and there sure is lots to do and see . We look forward to visiting again .

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• Stephen - Verified booking

  What an incredible Property!

  We have stayed all over the country in countless cottages, but this place is easily the most homely, comforting property we have been to. It literally felt like our home within 1 day. The space and facilities are excellent and its location was perfect for our needs. But…… What makes this place sooooo special are the amazing Hosts!! We have never experienced such kindness and hospitality in this type of accommodation. One of our party was recovering from major knee surgery, and with his wife who doesn’t drive were limited in what they could do. But our host went above and beyond anything we could have imagined to make their stay truly memorable. Taking them into town, taking them to events they really enjoyed, baking things for us, taking us to watch the sunset. But at no time intruding on our privacy. As well as a truly memorable holiday we now have some incredible friends who we will treasure for years! Thanks for everything and we will defo be staying again soon…

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