Holiday Cottages With Hot Tubs In Porthleven

Reviews

What our customers say about their holidays

• Tanya - Verified booking

  This was meant to be a very relaxing family holiday.

  We found on arrival that the lodge was in very poor condition. There was pet and human hair in the carpet and in the draws! The property had a very offensive smell of a stale/mould. The cupboards in the kitchen gave off an awful musky smell. Myself and my disabled mother spent the first day cleaning the whole place and yet the property owners failed to have a decent working hoover or alternative dust pan and brush forcing me to clean the floor on my hands and knees! The hoover smelt so bad when switched on the bag has clearly never seen the light of day! It was like 50 pairs of old smelling socks! Needless to say I am extremely dissatisfied with the experience of our stay. No one should have to have gone on holiday only to have to spent the first few hours cleaning! I had to buy my own air fresheners to help keep the bad smells at bay. We were keen to leave the lodge on a daily basis but sadly the weather was not on our side and we spent many a rainy day in the lodge. The other thing is if it rains you have nowhere to dry your washing. A clothes horse would have been really handy! The place on a whole was not very inviting. The only decent thing was the hot tub. However I will point out that two of the head rests were missing and one day the owner left his bag of chemicals lying around and forgot to switch the hot tub back on. I have a young 3year old who luckily didn’t get hold of these chemicals. The owners were made aware of all of these matters but nothing was done to compensate us. The outside bbq was rusty and full of old coal which again the smell was just horrendous, safe to say we didn’t use this but it would have been nice to have had the option given it was advertised as having a bbq. The sofa bed is just awful! It is made up of springs and no padding, this is not fit for anyone to sleep on and my daughter complained each evening from how uncomfortable it was! On the last day the owner called and left me a voice message to say a new WiFi router was being installed. We came back to the lodge to find a new router but no instructions on what the new password was so we had no use of the telly or WiFi connection which was very disappointing! The mobile number I had been emailed wasn’t connecting and the office was closed. All in all a dry disappointing stay at Keylow and I would like to be compensated for spending a week feeling miserable in a holiday lodge with misleading pictures and information on your website.

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• Matthew - Verified booking

  His is the first time that I have been disappointed with a Sykes holiday cottage, and I have been using your company for many years.

  When we arrived on late on Saturday afternoon we noticed that both bathroom windows had been left open, the reason for this became perfectly clear the following morning as there was a vile smell that pervaded throughout the upstairs rooms, but was particularly unpleasant in the bathroom. So on the Sunday we bought some air freshener, but this only took the edge off it, although did prevent it spreading beyond the bathroom. On the Monday, I bought some drain cleaner/unblocker and poured it down the sink, this I left for 4 hours and then rinsed with hot water. Finally by around Thursday, the smell was all but gone. You have to understand that the smell was so awful it made me want to vomit. I have never known such a terrible pong, and i have worked in some pretty smelly places. So to the rest of the cottage, mostly it was alright, although we did think that the kitchen was a bit under supplied with cupboard space. The clock wasn't working, so we put a new battery in it, a light bulb went pop in the lounge so I had to change this too. The outside light didn't work, which didn't make for easy access in the dark due to all the steps. We used the washing machine mid week but then found that there was rather a limited number of pegs! The hot tub wasn't especially clean, with bits of the cover and flies floating in it whenever we used it. Certainly not upto our usual standard of holiday stays. Thankfully we enjoyed good weather when we were down for our fortnight, so we were able not to have to spend too long in the cottage. That said, we did like how the fence shielded you from the road noise. The walk to the cliff top was nice, and the views along the coast were spectacular at sunset. One of the positives of our stay were the guide books, as we like to do a fair number of walks, the local one through Tehidy was quite pleasant. It was nice to get the welcome hamper on arrival and to have milk in the fridge. I think my only other quibble was that it was very hard to get out onto the road as it is totally blind pulling out of the drive. If there was a mirror opposite it would make life far easier. Would I stay here again? Absolutely not. Especially for the money that we paid. I have stayed in far nicer holiday cottages in Devon and Cornwall and will not be returning to this one.

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• Catherine - Verified booking

  Had a lovely week at Polurrian House with family last week, the facilities were great and the location is stunning.

  So many local, beautiful beaches, walks and places to visit. You can watch the cows at the local farm from the balcony coming out in the morning and coming back to bed late afternoon which is nice. The house is on a sort of little complex with 3/4 other houses either occupied by their individual owners or by other people on holiday. The house has 3 good sized rooms with ensuites, and 1 with no ensuite but is next door to a bathroom. The house is stated as having a secure garden for dogs, and it is fully fenced, however, if you have a dog smaller than a small beagle size there is a possibility they will get through one side of the fence into the next doors garden. You have access to 3 car spaces (number 3, the garage behind it and the space between them). The description stated 2 spaces when we booked, but in the documentation the house has inside it mentions these 3 spaces. The house in general was spotless, cleaned to a very high standard and lovely welcome gifts provided when we arrived. A few things to note for the servicing team/owner that if we don't mention you may not know about, is that the bedroom door downstairs to the room without an ensuite, once you shut that door, you will struggle to get out of it without an almighty tug. It needs shaving slightly to fit well. Also the same for the downstairs bedroom with single beds, the ensuite door does not shut at all for the same reason. We couldn't find a light switch that worked either the front or back garden lights, so using the hot tub after dark was a bit hard, probably just the bulbs needing changing. Other than those easy fixes, a great holiday home, highly recommended

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• Andrew - Verified booking

  I read another item of feedback on this property a couple of weeks ago from Wayne and have to say our experience was totally the opposite!

  We were welcomed in the property by a lovely welcome pack. The property was warm and welcoming and very clean. Our dogs were able to have the run of the garden as the fence (about 3 feet high) is secure The ground floor is open plan (as per the pictures) and has a log burner which was very welcome each night. There is a shower room with toilet and sink on the ground floor too. The kitchen is well appointed with a great fridge and plenty of pans and utensils. The piano needs a tune and a bit of work so my attempts at Bach may have had him turning in his grave! (That’s my excuse). Upstairs are three good bedrooms and a bathroom. All very well decorated and proportioned. There is a beam across the main bedroom which you have to remember is there at 3 in the morning - it hurts to walk into it! There is ample hanging space and plenty of drawers in each bedroom. Outside the hot tub was great to have and we used it regularly. I hope you have a great break there. We will go back as we love the area-there is so much around - the best being St Michaels Mount just over a mile away. I’d suggest driving as it is along a busy road with no footpath. There is also a beach about 20 minutes’ walk away at Perranuthnoe which is lovely. The village has two pubs, both 200 yards away, a village shop 400 yards away (and stocks plenty of everyday essentials) and a post office. Plus plenty of takeaways and restaurants if you are so inclined. The owner, Juliet, was great to deal with. Thank you for a great week!

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• Andrea - Verified booking

  Huge thank you to Juliet who provides such wonderful holiday accommodation in such a beautiful Cornish location.

  'Home from Home' experience with a bottle of fizz waiting for us upon arrival and the hot tub warmed ready to 36 degrees ready for us to jump in! Gated garden was wonderful for all of us including our Cockapoo! Only a 15 minute walk to the nearest dog beach - Beautiful Perranuthnoe (summer months dog restricted hours to before 10am and after 6pm) and to join the South West Coastal Path. Dog owners can take a short 2 mile drive to Long Rock near Penzance to enjoy an all round very long dog beach! Very well equipped kitchen! Kids loved the American style fridge freezer with cold water dispenser. I loved the kitchen being central in the house so I didn't feel 'shut off' whilst cooking breakfast and dinner. Beds super comfy in ALL the rooms! Very friendly Cornish village - even got invited into someone's house whilst walking pooch and promised a meal if I come back next year! A great base for exploring the westerly side of Cornwall. We found loads to see and explore everyday day, including the old tin mines at Botallock where Poldark was filmed, the Minack Theatre, St Michaels Mount, Mousehole, St Ives, Sennen Cove, Lands End and Penzance! Would thoroughly recommend Roncon's Villa and hope to return!

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