Lodges & Log Cabins With Hot Tubs In Polruan

Reviews

What our customers say about their holidays

• Madeliene - Verified booking

  We had a great time regardless of the weather.

  We chose this lodge as the hot tub is under cover and can be accessed directly from the living room (next to the wood burning stove). Handy hooks were in the right places for robes. We picked up some wood from a petrol station (remember to also get firelighters & kindling), as the stove really made the lodge cosy, this was even serviced during our stay, Sally made sure this was convenient for us. The lodge was very clean (thank you housekeeping) and would say if staying for a week, you only have enough washing up liquid for a couple of days, the same with shower gel etc so bring extra. We had a Waitrose delivery which made life very easy. We did pop down to the restaurant a couple of times, although a small menu, Amanda is so welcoming and is really on the ball with dietary restrictions. The grounds are very well kept and our dog had a lot of fun, we were not overlooked and there is plenty of space between lodges. lots of wildlife, rabbits, squirrels, birds of prey, pheasants, herons - Thanks again to Amanda for recommending the Merlin bird app. Would recommend Sarah's Pasties in Looe (they also do gluten free), Inkies Smokehouse at Golitha falls is a great visit (25 mins in the car), Seaton is great with dog friendly beaches, also Talland Bay is a lovely cove. Would recommend flip flops for going in and out to the hot tub (avoids slips). Also bring your own ice, as no ice trays in the freezer. the wooden table set outside is a little green and just needs a refresh (we have had a lot of rain this year), but there is also a plastic rattan patio set. The hot tub was regularly checked and maintained, just remember to put the lid on when you are finished for the day. If you need anything contact Sally, she kept us informed with regular email updates and helpful information. We really needed a relaxing break as its been a difficult year, and this was certainly what we got. Not a big menu in the restaurant and check for opening times, perhaps restricted as later in the year but plenty of options within a small drive. We brought citronella candles and did use them, as backing into the woods and near water, only a few midges but this sorted the problem. Only gripe would be that the lodge is lovely and light but no black out blinds in the bedrooms, did have blinds but not as effective (we are easily woken). Will bring a sleep eye mask next time as not a deal breaker.

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• Ben - Verified booking

  My wife an I stayed at the property for the last week in October half term 2024.

  We chose to book the Friday to Friday because the price difference like everything goes up by alot for half term, the Saturday to Saturday was going to cost alot more. We arrived on Saturday morning, we had no choice but to loose a day already because of work commitments. We were a little disappointed, we had our towels changed because the ones already in the property had old make up stains on them. Every single blind covering windows had damaged shutters on. There was marks all up some of the walls like someone had dragged a suitcase across it. But most of the walls in the property had marks or scratches on them. Make up hand prints on the walls in the bathroom. The floor was a state, all round the edging of the laminate/tiled style flooring in kitchen that went into the bathroom was all chipped and worn away. Inside the draw under the wash basin in the bathroom looked liked it had something burned/spilt into it. The coffee table in the sitting room had horrible black marks all over it, and what looked like chunks of wood chipped out of it. The ceiling light hanging down in the sitting room looked like it was hanging off. Not all lights for the outside porch area were working. The fencing on the decking behind the hot tub had broken slats hanging down. Plant pots with weeds growing in them which just made it all look really run down. However, we didn't allow it to effect our holiday, and we can't fault the staff, we made the ladies on reception aware straight away because the last thing we wanted was to receive an email to pay a house keeping charge after the holiday, and luckily we did as they made us aware that they were ONLY aware of ONE blind being damaged. But the ladies were really lovely and understanding, they took note of everything we had mentioned. The area itself where the lodge is was lovely, very quiet and secluded. But the big question, would we stay there again? And a simple answer would be no :( and it's such a shame because in the pictures it looked amazing. We just feel that for the money that we paid, it just wasn't worth it. If we had paid for the Saturday to Saturday, I think it would of been more upsetting for us because of the extra amount of money wanted for that week.

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• Rick - Verified booking

  We enjoyed our first stay when this site was under the previous owners and were looking forward to returning; especially as we had not managed to take a break for some 7 years.

  The first cabin we stayed in had a lovely position but was extremely dated with items damaged and scratched; it was also fairly dirty all over, with sinks and showers blocked too. We were making the best and ignoring the down points; we run a wildlife rescue centre so spent most of our time enjoying the wildlife. On our one and only day out, we received a call asking us to return to the cabin and move all our belongings to another cabin as there was a leaking pipe under the cabin. We didn't really want to cut our day short, have to repack or move cabins and since the leak had been found just after midday, we asked if it could be repaired. They insisted we move and that it could not attempt a repair; funny it was fixed the next morning. Obviously things happen and items break, but their approach was that they'd given us another cabin and everything was fine, don't worry, it was only a holiday we'd been waiting for, for a very long time. There was an offer of some type of refund, but after move we had no replies from them and to date, no reply or recompense. Here's a tip, we were a customer and you are not doing us a favour. I may have glossed over it if your attitude hadn't been so poor, hence I took the time to write this.

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• Kate - Verified booking

  This is our 4th stay at 9 Stonerush & we love it there.

  Unfortunately we were told the morning of check in that the hot tub wasnt working so we were obviously dissapointed & upset. We were offered an alternative lodge but would mean we would have to check out a day earlier & the location wasnt as good. We decided to stay in no 9 & were told the hot tub would be fixed ASAP. It was finally fixed on the Tuesday - 4 days into our stay. The contractors didnt knock to say they were coming (we had our dog with us) & when i went out to talk to them they were rude & sarcastic to me - wasn't impressed & then they said it would take 2 hours to fix! We decided to pop out to get some more logs for the fire (as none were left for us on arrival) & when we came back, we couldnt park as they had moved their vans onto the drive. Other than that we had a great stay & Karina (duty Manager at park) was absolutly fantastic & so helpful. The lodge is desperatly need of a deep clean & updating - walls were dirty, radiators rusty, damp in bathroom & kitchen mouldy & wood rotting - so hopefully those things will be sorted in time for our (hopeful) stay next year.

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• Farzana - Verified booking

  We managed to book this beautiful lodge very last minute and we were so pleased with our stay!

  The location, the comfort and cleanliness was 10/10. It was a very smooth booking and check in/ check out. We felt really safe and relaxed throughout our stay. We were spoilt for choice between the hot tub outside as well as the bath tub indoors which included hot tub features! The TV system both in the bedroom and living area was very convenient too. WIFI was not a problem at all and we were able to use Netflix. The interior overall was very stylish although there was some cracks and stains on some of the flooring/ furniture as well as one of the blinds not working, this wasn’t a major issue. You are given a small amount of necessities to cover however many nights you are there but some things that you might want to take with you is washing up liquid, hand wash, kitchen tissue rolls, extra tea bags, sugar, bin bags. We would definitely recommend this for anyone looking to get away for a relaxing break. Thank you!

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