Lodges & Log Cabins in Polruan

Reviews

What our customers say about their holidays

• Mr Simon Langley - Verified booking

  It was a lovely break thank you, an enjoyable two weeks.

  Very comfortable. Have read earlier reviews regarding the bed, pillows and cinema chairs but we disagree…..everything was good thank you, maybe they have been replaced. Very comfortable indeed, as was the sofa. The only thing I didn’t find comfortable was sitting at the table as the chairs were modern and high . We would have preferred a standard dining chair. Had it been summer we would have eaten at the outside table …. It was lovely having Wrendale crockery. All very new and spotlessly clean. All appliances worked well with the exception of the tv above the jacuzzi bath. This was reported on our first day and we were told that a part would need to be ordered to make it work, that it would be ordered on the Monday and it would take a few days. We chased it up three times but no part arrived and it didn’t work for the duration of our break. No one got back to us so we gave up. This was annoying , especially as if it didn’t work for us it can’t have worked for the previous occupants. On reading reviews it is apparent the tv in the jacuzzi area hasn’t worked properly for some months so I’m at a loss to know why we were basically fobbed off in this regard. Obviously we have stayed on the site previously ie pre Covid when things were newer. I expect there is some sort of ongoing maintenance on this property, and I think the next thing which could improve this property would be to replace the kettle as this looked shabby, especially next to the beautiful crockery which looked almost new. I appreciate it gets a lot of use but I don’t expect a kettle to look quite like ours did. Someone had in the past attempted to open the door near the bath without first opening the blind and this is damaged which looks a bit unsightly but people should be more careful and given the expense of repair I understand why this was left as it was. Please understand this is constructive criticism, not a complaint. It’s just that we had stayed in the lodge nearby previously and that was immaculate. Having said that , it was pre Covid and a lot of visitors will have been in both since , so maybe the newness has worn off there too. With staying two weeks we had to ring to find out what arrangements would be made to freshen laundry and the towels. Clean laundry was supplied at the end of week one and we changed our bed and put the used laundry outside for collection. It would have been better had we not had to arrange for this ourselves. Indeed I phoned before we set off for our holiday about this and no one got back to us. It shouldn’t really have been us requesting/ chasing. It should be something we are told will happen on whatever date. We stayed in the lodge quite a lot as we just wanted a rest rather than a holiday and it was good to be familiar with our surroundings and know where local shops etc were. The fridge , freezer, cooker were all adequate, it was nice having a wine chiller which gave us more room in the fridge . We had plenty of cooking utensils and equipment including a microwave , dishwasher and washing machine so it was very home from home. The owners were very generous in leaving films to watch in the cinema as well as a few books. Wrendale playing cards too ! We buy Wrendale for family and friends as we live not far from the person who designs it. What a small world ! The sauna was well used by us and despite earlier reviews, we found it spotlessly clean. A very relaxing break thank you but I hope that our comments and feedback are used to remedy the issues raised for the benefit of future clients.

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• Mrs Sarah Richardson - Verified booking

  We thoroughly enjoyed our stay at 5 Faraway Fields.

  The trip was a break for our 20th wedding anniversary and we couldn't have found a better property for a relaxing break away from the normal stresses of life. The spa room was absolutely lovely and the only thing that wasn't quite right was the TV in the bath which had poor reception for some reason. The kitchen was extremely well equipped so we felt no need to venture out for food as it was actually easier to make food at the lodge. We would have appreciated some better instructions on how the heating worked but as tech-minded people, we figured it out as the weather did turn a little chilly one night. The bedroom was designed beautifully but I felt the pillows were a bit old and could definitely do with replacing as two of them smelt a little stale. The bed was reasonably comfortable but obviously, a mattress is a personal choice. I do think the listing for this property should mention that it has a rather good hairdryer as I bought my own along and really didn't need too The cinema room was amazing. As we stayed over the Platinum Jubilee it was great to watch the coverage on this as well as stream movies. My husband and I had a thoroughly relaxing time and would love to return to this or another property in this lovely, quiet, and super luxurious holiday lodge development. The only thing we couldn't get was fantastic weather to enjoy the beautiful secluded garden around the lodge!

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• Suzanne - Verified booking

  The Lodge (22) is lovely and ideal for my family.

  Very clean and all rooms were furnished beautifully with the bathroom facilities feeling high end. We were also blown away by how much equipment (whether dishwasher, washing machine, kitchen utensil, hand gel in the bathrooms and extra bedding etc) was available for us on arrival. Whilst there is space for 2 cars in front of the lodge if someone parks in the opposite lodge’s parking space it can be difficult to manoeuvre out, so on occasions for a second car we used one of the site car parks for ease which are only a 2 minute walk away The Lodge is ideally situated on a holiday park. There is lots of space between each accommodation and the site has a bar/restaurant, small shop for essentials, gym, swimming pool, escape room and football golf. We found all the people to be very friendly and helpful. The nearest village Lanivet, is a short drive away, which is beautiful and has a small shop, pub, restaurant and play area and of course Bodmin is also on your door step (Sainsburys, places of interest and to eat/drink). We felt centrally based in Cornwall, to be able to visit so many wonderful sites. On the whole we would all say Lodge 22 and Cornwall don’t disappoint, we had an amazing holiday and would recommend the Lodge as a great location to stay.

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• Nathan - Verified booking

  22 Waterside is the perfect getaway to a quiet but convenient place to access all of cornwall.

  Located only 5 mins off the a30 meaning you can get to the rest of cornwall quickly but you wouldn't realise the a30 is so close, you literally can't hear a thing the site is so peaceful. We have stayed at the site before and the facilities are excellent with a spa bath and rain shower a super comfy kingside bed upstairs, if you had extra guests two extra beds downstairs with an excellent en suite and the kitchen and living room space you need, normally the site has a pool, gym, restaurant and shop but these were closed due to covid,but other activities on site such as fishing, footgolf, segway and more are still running. The property was spotless on arrival and cleaned to an excellent condition with all surfaces sanitized. Finally a welcome pack containing local treats such as local produced crisps, fudge, shortbread, chocolate and more was an excellent addition! Overall I would I highly recommend 22 waterside for a luxury lodge in a quiet location with easy access to both north and south cornwall, with all the facilities you need to have a cracking holiday exploring Cornwall or relaxing in the lodge

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• Elle - Verified booking

  The lodge was absolutely stunning!

  ! We were lucky enough to get snow during our stay which made it even more beautiful as it felt like a proper winter getaway! It was clean and tidy and very well equipped with pretty much everything we could need. The owners were so helpful and friendly with any queries we had and got back to us very quickly. We loved the interior as well, particularly the living room area as it was so cosy and well decorated! It was brilliant that the TV had free access to all the main streaming services as well, which was amazing for a movie night in! One of our favourite things about the lodge was the jacuzzi bath, which added a lovely touch of luxury to our stay! It was all perfect and we'll more than likely be back again one day and have already recommended it to friends and family! Thank you so so much for our beautiful holiday!!

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