Villas With Hot Tubs In Alnwick

Reviews

What our customers say about their holidays

• Vicki - Verified booking

  It was disappointing to arrive at 5pm (which is a very late check-in time) to find the house hadn't been cleaned.

  We then tried calling the numbers on our booking form - one of which was out of order and the other was to a lady who no longer serviced the house. We had to search for another number to contact somebody and then arrange for a cleaner to come urgently. This meant we could not unpack or go shopping, as had been planned. We were told to go out for a meal and charge this to Northumberland Coast and Country Cottages, which was helpful. However, we then had to use the Sunday morning to go shopping and felt we had lost a night and morning of our holiday time. The cleaners did a good job of making the beds and bathrooms clean and tidy, but the general cleanliness of the house was below standard. There was dust under beds, on the stairs, old socks and cloths behind bedside cabinets and furniture. The dishwasher needed a deep clean as the dishes smelled terrible so we had to handwash all of the dishes (which for 10 people was a lot of work). There were baby cots/highchairs/potties all over the house, with nowhere to store them out of the way. The wardrobes in the master bedroom were filled with boxes and bags so there was very little room to hang clothes, and most of the wardrobes in the bedrooms didn't have hangers so clothes had to folded and put wherever there was space. The outside area was full of cobwebs and the artificial grass had debris all over it - which considering this is the first impression of the house was really disappointing. We ended up sweeping and cleaning and hoovering so that the house was clean for our guests who we had invited to share the time with us. I am still waiting for the reimbursement of our meal and the housekeeping bond, so will need to take time today to contact the company again, as I would have thought this would have been dealt with by now. Overall, I have paid nearly £3,500 for a week that did not meet my expectations at all. A very disappointed customer.

  Read more less >

• Confirmed Guest - Verified booking

  We stayed in Amble last week at Cobble Quay. The house we had there was called Quay West. It is a fantastic property, with plenty of space and super views of the Marina too. There was a Welcome Pack waiting for us and, to put it simply, it was the best one we have ever received at ANY house we have rented. Everything had been thought of, which made settling in fast and hassle free. Thank you very much to the property owner. Nothing was too much trouble for him and he took us over the house showing us where everything was and how it worked. The house is only 200 yards from the nearest shops and amenities. Radcliffe’s Bistro is literally next to the property and is well worth a visit and not expensive either. Fantastic fixtures and fittings in the house, they were tasteful and high quality. Warm, comfortable beds and there was even a hot tub on the balcony, which was great for sitting in and watching the sun go down at night. You really should take a look at this property if you plan to visit Amble. There is nothing negative to report about this house. There is even a lift to help you get all your baggage up to the second floor. They have thought of everything. We will definitely be back again .We cannot recommend this property highly enough. Thank you to the Owner.

  Read more less >

• Confirmed Guest - Verified booking

  Although Quay West was so new that it didn’t have a full complement of photographs, we were referred to another of the owner’s apartments to see the quality of accommodation that we could expect at Quay West. We were not disappointed. The apartment was amazing from the view overlooking the marina towards Warkworth Castle to the high quality linen and kitchen appliances. I could happily live there! We loved the attention to detail that included a lemon for a G&T and torches in the bedside drawers. The generous welcome pack contained local preserves, coffee, home made scones and shortbread that was divine! The apartment was far more spacious than the photos suggested, which is always a nice surprise. All three bedrooms were very spacious and very well appointed. The hot tub on the balcony was a great, weather proof way to watch the comings and goings on the marina. It was the perfect place to chill out. We can’t wait to return.

  Read more less >

• Dale - Verified booking

  We spent a lovely week in Hillside View, and we were not disappointed!

  The lodge was absolutely spotless on arrival and the perfect cosy home from home. Absolutely perfect hosts who responded quickly to any questions we had, but did not intrude other than that. The outside area is completely enclosed, so it perfect for anyone with a dog/ small children. We were so pleased with how well equipped the lodge was, with everything you could need in the kitchen as well as fresh bed linens and towels. Even the toilet rolls were stocked up! (We have actually stayed places that only provide 1 roll for an entire week!). The hot tub was checked daily, and was an absolute treat on an evening.. stargazers will be very pleased, we were in awe. The park is within 15 minutes of Alnwick and has plenty of surrounding attractions including castles and a zoo. However we stayed within walking distance for the week (we came to relax, and we have a very lazy bulldog

  Read more less >

• Confirmed Guest - Verified booking

  A wonderful property, good value as it lacked for nothing. It was new, and had excellent views over the marina and was very close to the sea. It also had a Hot tub (which we used each day) and was an additional fun bonus. It was a great holiday. Because we had such good weather, we didn’t use all the facilities such as smart TVs in all bedrooms, but was good to know they were there! We were also impressed when we called into the office in Warkworth and asked for help in locating the burgages we’d seen on a television programme. The young woman was very pleasant and helpful, bringing up an aerial view of Warkworth on TV so we could locate them, also pointing out a useful walks, which we would never have noticed ourselves.

  Read more less >