Villas In Kielder

Reviews

What our customers say about their holidays

• Joanna - Verified booking

  Could be lovely - but needs a lot of attention.

  The worst was the VERY dangerous electric towel rail – this is hot to burning levels – I burned my hand twice hanging up towels and when I caught my elbow on it while getting out of the bath and it immediately blistered and burned through layers of skin casing a nasty burn which is still painful 5 days on. There are no rails in the bath or wall and it is quite a high bath - so nothing to get hold of when getting in and out and I’m a fit adult. This would be really dangerous for children, anyone elderly or disabled – the rail is a real health and safety issue heating to the temperature of an iron and was not even labelled with a warning sign as dangerous as very hot. When we arrived at 4.30 (check in was from 4.00) the wooden floors and tiled entrance had recently been mopped and were very wet meaning that both humans and dogs were slipping a lot until they were eventually dried. We couldn't use the drive for parking as a large ATV was parked there for the duration of our stay so we had to park on the road – meaning we had to carry all the luggage and load dogs directly onto the road in the rain. Parking area was very overgrown so passenger had to get out into thorns. Dustbins are left out at the front of the cottage - adding to the general dilapidated appearance. The upstairs floor looked derelict – even worse state than downstairs. The photos must be old that were used in the advert as it didn’t live up to expectations. Random clutter left in corners and behind the washer – which had been poorly fitted so that the doors didn’t close. Needs a thorough update, decorate inside and out and a deep clean. Paint on windows cracked inside and out. Light switches, plug sockets, table mats, chopping board all needed cleaning. Curtains in sitting room and hall were grubby on the bottoms and dusty with cobwebs. Damp on bedroom wall. Fuse boxes all exposed – need boxing in. Only one loo roll for 4 nights and 3 dishwasher tablets seems rather mean. The garden is a jungle and not dog proof. Nettles and thorny roses everywhere, full of weeds and overgrown shrubs, junk and dying planters. Such a shame as it could be a lovely place to sit out. View from kitchen was onto a mass of nettles. So – whilst it was in a beautiful location with walks close by, I would not recommend it until plenty of TLC has been lavished on it. Photos available. Bit of a long list - but it wasn't cheap and we expected better.

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• Coral - Verified booking

  The place was spotless and so impressive, huge sized property, lovely area in the porch to store bikes which was important to us.

  Its a huge grand design type property which must have been a real feat of engineering and they did very well. We went to lots of local places like Keilder Water (although they were still suffering from the aftermath of storm Arwen and lots of trees had been lost. Bellingham is a lovely little village with a couple of cafes and a useful co op, a few pubs, within a few miles of the church are some lovely pub/restaurants. We also went cycling round the local roads which are quiet once you get off the road the cottage is on, they are hilly though. The road is not busy that the cottage is on but the speed that drivers drive at is pretty bad, no thought for people who might be cycling or walking which is a shame. However the little lanes off that road are fine and you can safely cycle to Bellingham by going via Helsleyside without too much trouble, there is a lovely route over the hills to Wark too and if we were better cyclists that would be a beautiful ride. We went over to the coast which was cold but lovely. The property is very warm, particularly upstairs no matter how much we tried to turn it down so if you get cold then you wont suffer here in the winter. My only little niggle is that the sofas are very low to the ground without proper back or neck support as they have low backs too, also could be a few more side tables and foot rests as old knees cant get out of sofas that low or deep. We were welcomed with a lemon drizzle cake made by the cleaner which was really nice.

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• Zoe - Verified booking

  What a fabulous property, spotlessly clean, fully equipped for our very rainy week in July.

  Extremely helpful housekeeper Claire, and so much to do in the area. Book a visit to the Dark Sky Kielder Observatory for an evening of stargazing fun, Lovely walks in and around Kielder water and the little market town of Corbridge is well worth a visit for unusual independent shops.The wonderful Hadrians wall is on the doorstep at Housesteads, and a visit to the stunning grounds and Arts and Crafts beauty of Cragside within an hour.Its hard to think of any negatives with the Greysteads church, perhaps its worth saying that if you are staying with a dog there are no walks from the property ( that we could locate), the road is quite busy with logging lorries so not an option during our stay for dog walking along the road, and to get to the lovely little fenced off garden from the church you need to walk through the graveyard to let your dog off the lead or carry your coffee to the outside space.This was the only minor issue late at night in the rain ! . and something that makes total sense given the property is a church, but wasn't mentioned in the details.Overall one of the very best properties we've stayed in.

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• Michael - Verified booking

  The Vault house is in a great location with all local amenities on your doorstep.

  The welcome pack was a lovely surprise and even our dog was treated. The property was spotless and the decor and furniture was of a high standard. The beds were very comfortable with good quality linen and pillows. The outside area was a great addition and fantastic for families, BBQ’s and guests with dogs. We have a couple of negative points being when we stayed the weather was very good and the property gets warm. The bedroom window opens up onto a gangway at the side of the house which we was not happy leaving it open while sleeping. A couple of fans in the property would probably resolve this issue. The last point was more of an inconvenience than a negative as the outside area cannot be accessed directly from the property so you have to go out the back door onto the side street to enter from the side gate. This meant locking up every time we went to the garden. Like I said it’s an inconvenience more than anything else. I would definitely recommend the Vault House to anyone looking for a relaxing break that is in a great location to explore the wonders of Northumberland.

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• Sara Jane - Verified booking

  We’ve had an absolutely fabulous week.

  We adored the Old Church, Anne and Bill have done a really beautiful sympathetic restoration job. The Church is really well equipped, with plenty of space and every care had been made to make us feel COVID safe. Anne is delightful and was so helpful with our annoying deliveries. We packed masses into the week and the weather was so kind. Bamburgh, Alnwick Gardens, walked a chunk of Hadrian’s Wall, cycled Kielder water twice, once on eBikes just to try them out - such fun and we’ll never be rude about them again! Our son and his girlfriend even went to Edinburgh. Plus several lovely walks. Can highly recommend The Lounge on the Green at Houghton for a special evening out. The Pheasant was excellent, and Bouchon in Hexham is a lovely French bistro. Northumberland is a beautiful part of the country and without Covid restrictions I doubt we would have holidayed in the UK. I’m so pleased we did!

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