Villas With Hot Tubs In Dumfries And Galloway

Reviews

What our customers say about their holidays

• Julie - Verified booking

  Unfortunately we didn't receive a very warm welcome.

  We booked the cottage in Jan and it was listed as dog friendly so we booked and paid for our small dog to come too. When I called to get key info the day before our arrival the owner said it would be ready for 4 and they would be in the door. (listing said ready for 3, but hey ho). She said she was busy and would come to see us on Mon morning. We arrived just after 4 and had just un packed the car when the owner turned up. On seeing our dog who was just sniffing around getting her bearings, the owner proceeded to tell us dogs not allowed in the bedrooms, hadn't we read their policy, had we brought blankets to cover the furniture at which point I said she doesn't go on the furniture. She then proceeded to tell us how much damage people and their dogs had caused and that was why she was no longer a dog friendly accommodation. All this time she stood with the patio door open, I asked twice if she wouldn't mind closing it so that our dog couldn't get out as the large gate onto the road was open. This was ignored and so I had to take my dog into the kitchen. We didn't receive any instructions on how to operate equipment at the property or how to find the badger cam that we'd read about. No friendly recommendations of nice places to go. The only info shared was negativity about our dog and how we must shower before using the hot tub. Just as well it is no longer dog friendly as the fields surrounding the cottage were beautiful and full of animals, but unfortunately no pavements on the road and no paths explained or found where we could walk the dog. On another subject we found it odd that there was a full sized dishwasher but only 4 cups, 4 plates 4 bowls 4 side plates. Very nice that the crockery was Denby, but again a negative note in the cupboard warning that any chips or cracks would be chargeable. Even worse that the kitchen sink was pot. Simple white crockery in abundance would have been preferable and more conducive to a relaxing break. We felt she had her priorities wrong and would have appreciated settees with more comfortable and supportive cushions. One of the seats in the jacuzzi was brown and the plastic coating was peeling off so we couldn't use it. It would have been helpful if there had been a folder with information about how to take the cover off the jacuzzi, how to turn it on and off, information about the area, the WiFi code, how to control the heating, restaurants to go to, the badger cam etc. Instead we were insulted and made to feel uncomfortable, tarred with a brush meant for others who had previously caused damage.

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• Confirmed Guest - Verified booking

  Kendoon Cabin was lovely, it was so remote and there is no light pollution, you could see the stars. The hot tub takes a bit of work, it wasn't filled for us which has we known that we would have got there earlier to do this as it takes a while. A couple of housekeeping things, there was dog mess round the side of the cabin near to the tap for the hot tub. Luckily we didn't step in it but not very pleasant, the chairs and blankets were also covered in dog hair which was a bit annoying. I understand you allow pets but I would expect there to be no trace of them for the next guests. We were also left a sponge and dish cloth, the sponge was well used. Given how much money we spent to stay there I would expect a new sponge and most of the dishes/cutlery were dirty, again it is the responsibility of the user to do the dishes but I would have expected housekeeping to double check the details. These small things just knocked the shine off the place a little. We still had a wonderful time but was left a little disappointed by the standard of housekeeping not being met.

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• Kirsty - Verified booking

  The Shepherds Hut was fabulous!

  It's position on the farm is great with private garden area and parking. Its been very nicely converted and was really comfortable and cosy. Having the log burner indoors was perfect but we also appreciated the electric kettle for a quick cuppa! The gas BBQ is great as was the toasty shower. We added breakfast and BBQ packs and the contents were delicious. Our labrador pup loved the Shetland ponies and the sheep right beside us - even when the ponies decided to moonlight laps around their field!! The hut is really well equipped and kitted out - the only suggestions we had was perhaps a hook on the inside of the door for coats and something heavy or a hook to hold the door open coz the boot rack stops the door going all the way back to the original hook. The outdoor light and solar lights around the path were perfect for evening - and the torch was appreciated too - but the dark skies were perfect for watching the stars. We explored the whole area and found lots of great walks, swims and places to eat!

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• Confirmed Guest - Verified booking

  Lovely cabin in stunning surroundings. The cabin was spotlessly clean and had almost everything you could possibly need for a break. We loved the wood fired hot tub, especially after a swim in the loch, and had pretty much got the hang of firing it up by the end of our stay. There were a couple of small issues, we had booked to stay for a week and the weather was terrible for the first few days, there was no way to get anything dried. We could really have used a drying screen to hang wet clothes and towels on. Ideally a small washer dryer would be fantastic, there is space under the kitchen counter. When the weather turned nicer towards the end of the week a small drying rotary line outside would be great. This did not spoil our holiday by any means but would certainly have made it nicer. I would definitely go back again.

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• Jenna Wain - Verified booking

  The accommodation was amazing. The location is absolutely stunning! Would highly recommend and would come back again. Just a few things that we were not happy with, the hot tub didn’t have a thermometer as stated in the booklet so we struggled to get it to the right temperature. The booklet also said that there was WiFi which there wasn’t. And we messaged the first two names on the booklet for assistance, one responded but poorly, and the other one didn’t respond at all. There was also a lot of bugs so would recommend them getting a fly trap. We were bitten a lot even with bug spray. There also seems to be a discharge pipe under the cabin which seem to attract the bugs. There were actually less bugs the closer to the loch you got. Overall a fab holiday with great views and wildlife :)

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