Lodges & Log Cabins in Isle Of Wight

Reviews

What our customers say about their holidays

• Suzanne - Verified booking

  The parkdean resort was amazing.

  The location, facilities and entertainment were great for a family holiday. We ate on site a couple of time and used the passes to access the pool and clubhouse I. The evening and both adults and children enjoyed it thoroughly. However, the caravan was not uo to the same standard as we expected from such a great site. The interior was dated, there were lots of unnecessary items in the caravan that couldn't be used such as lamps situated where there were no plug sockets. There was a lack of plug in general which meant that you couldn't watch TV at the same time as having a lamp on. The kitchen was very basic. The grill wouldn't stay on and to use it, you would have to keep the gas knob pressed in. There was only one shelf in the oven, which meant that cooking for 5 people was tricky. From staying in other caravans there seemed a lack of storage space in bedrooms. We also couldn't seem to find any instructions on how the heating worked. When we arrived the shower was on and the bathroom floor was flooded, I believe there had been a problem with the water on site before we arrived so assumed that when the cleaners were in they forgot to turn off the shower. The light switch in the bathroom was also too short. This meant that 2 of the 3 children couldn't use the bathroom at night as they couldn't reach the pull cord. It was also very hard to shut the double bedroom door, which meant waking the children up eheb the adults went to bed. I think it would also be worth mentioning that, as you are surrounded by established trees that it is quite a common noise to hear acorns falling onto the roof. This wasn't a problem but 2 of the children were a bit scared of the noise on the first night.

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• Christina - Verified booking

  We had a fantastic stay here at Muscat.

  The property was beautiful and felt safe and comfortable. The area was also in a good location and was close to other tourist areas if you have a car (and we saw a bus stop very close by too). Jon and Mel answered any questions we had and kindly provided us with basic necessities such as tea, milk, coffee, sugar and biscuits etc.. thank you. There were certain small things which could have been improved but certainly did not impact our stay. We felt there was definitely a need for a serving spoon or ladle in the kitchen cupboards. There seemed to be everything else other then this. There were also no cleaning facilities despite asking us to leave the lodge clean and tidy upon our departure (we had to go out and buy surface wipes/toilet rolls etc as there were no spares). Also could have done with some washing up liquid (we were left with an empty bottle which had enough for a plate or two). We did find a few dead insects upon arrival also but again, this was an easy fix and easily missed. Overall though, there is everything you could want. An easy to use hot tub, tourist magazines/leaflets, TV’s, two bathrooms, lots of kitchen equipment and guides on how to use oven etc.. and most of all, a beautiful lodge. Thank you both for a wonderful stay. We will definitely recommend/would return in the future.

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• Ian - Verified booking

  The kitchen/lounge area of the lodge was clean and generally well fitted out.

  The addition of a teapot would be good and also a 2nd oven glove - lifting a hot dish out of the oven with 1 hand is not really safe. However, it is in the bathrooms that my criticism begins. The sink is way too small and it is difficult to get your head over the sink when cleaning your teeth/shaving. When sitting on the loo you can easily see very dirty marks on the front of the shower tray - not acceptable. Sealant in the shower had dirt/mould on it - but even worse was the appalling smells that both shower rooms gave from the drains once you have taken a shower. Not nice when you sleep in the adjoining bedrooms and a possible health risk. Only 1 toilet roll was provided for each bathroom for a weeks stay…. Also a hairdryer being provided would have been better than having to carry my own. Luxury lodge - no . Eco lodge - not sure how that can be with a hot tub outside, although not used by us. Such a shame as there is so much to enjoy about this accommodation…..but not by us again.

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• Gary - Verified booking

  My father in laws family feedback is similar to ours, location excellent with lovely quiet views and comfortable beds.

  Place very dirty, sink, shelves, floor, they are both 80...but felt the need to clean all cupboards and contents before use for their safety and hygiene. Outdoor furniture rotten - rusted out and flaking as ours was; i moved them when required as i didn't want them hurt like me. R. Spoke to site maintenance about their toaster tripping out the power supply. Person came out and said the socket was faulty somehow and not to use. Nobody came back to fix or confirm if the problem was deeper or extremely dangerous. (Also as my experience as ana engineer the socket should have had a label or tape put over stating the socket was potentially dangerous and should not be used). On the day of leaving other lodge users passed my Father in law and asked what he thought; all said they asked as they where disgusted at how dirty and poorly maintained the properties where. Puzzled at the feedback from previous visitors compared to what we experienced and heard on site.

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• Angela - Verified booking

  We all loved the eco lodge with hot tub.

  The setting is peaceful and beautifully maintained. There is public transport to Ryde and to Shanklin just outside the mermaid distillery which is really handy. The pub is also friendly and serves a limited menu but the food is good. The lodge itself is well stocked with everything that is needed for a comfortable stay. All the appliances in the kitchen worked. Bathroom clean and a lovely shower. Beds were comfortable and fans provided in all rooms as there was no windows to open and they did get a little hot during the night. There were a couple of issues, lamp not working and hooks no longer secure to the wall,that had not been reported by previous guests but Mel was easily contactable and offered to send maintenance around, however we chose to leave the issues to be resolved once we left. We thoroughly enjoyed our time and would highly recommend the eco lodges as a perfect base to stay for exploring the Isle of Wight.

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