Holiday Apartments in Llandudno

Reviews

What our customers say about their holidays

• Barbara - Verified booking

  Where does one begin.

  Only two dinner plates for three people No sharp knife for cutting veg/fruit etc and no serving spoons only spaghetti spoon. Difficulty reaching into some wall cupboards and spices etc on top shelf, presumably not for visitors use. Toilet flushes okay sometimes and then you get a continuous flush which takes an age to correct. The shower is difficult to get in and out with a fairly high step, which is not good for people with arthritic limbs. Lovely bed linen but the mattress has seen better days, it's hard so that you can feel the bed base which wasn't bolted together so we had to do it or we could have ended up on the floor. Springs sticking out down one side and the creeks were dreadful on turning and getting in and out of the bed. All that being said it's time it was replaced. The brochure pictures are not identical to the actual apartment i.e. chair in lounge, pouffe missing, bed in different place and wardrobe replaced with a small hanging cupboard. Window frame needs a good clean as something like glue is stuck to it. A positive being a vast amount of cost hangers which is a bonus to some hotels. In our opinion it's vastly overpriced at over £1,000 a week particularly with the summer season just around the corner Personally I think someone from your offices should be doing spot checks on the properties you are advertising for cleanliness and value for money. I'm aware that the property is on the market for sale but should be in a better condition than it is

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• Edward - Verified booking

  The property is tired and poorly maintained and furnished.

  The toilet seat swivels around. There is no soap tray in the shower. No extraction fan in the bathroom. The skirting/pipe covers are covered in old dust. The room thermostat is false reading about 10 degrees out. Must be costing a fortune on over heating. The TV is ancient. The stand is taped up with duct tape. and tv screen is leaning forwards making poor viewing. 1990s sky box with free view only. There is no tv internet connection to the TV. No tv apps avaliable. Hardwire only and there is none..basic free view channels. No apps. It rained all week..No fault of yours but the tv and broadband was useless. Unacceptable for the rent your charging. The wardrobe back und the wardrobe drawer bottoms are hanging off Broadband won't reach the main bedroom.Pretty much a tired an unloved flat in the middle of nowhere rented out at an extortionate fee. The coffee machine water tank was half full of green Algea water.Shocking. There was old crumbs under the settee. The drawer under the cooker is covered in old grease and cooking stains. Trains pass every 15 minutes that shake the foundations. Parking is akin to parking in a sardine tin. Ridiculous. We left the property cleaner than we found it.Lazy cleaners. Overpriced and under maintained accommodation. One pub in the town £5.50 a pint and £14 for a fish finger sandwich and £18 for burger and chips. Middle of nowhere. Cheaper for a week in Benidorm. Not a happy bunny.

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• Edward - Verified booking

  The property is tired and poorly maintained and furnished.

  The toilet seat swivels around. There is no soap tray in the shower. No extraction fan in the bathroom. The skirting/pipe covers are covered in old dust. The room thermostat is false reading about 10 degrees out. Must be costing a fortune on over heating. The TV is ancient. The stand is taped up with duct tape. and tv screen is leaning forwards making poor viewing. 1990s sky box with free view only. There is no tv internet connection to the TV. No tv apps avaliable. Hardwire only and there is none..basic free view channels. No apps. It rained all week..No fault of yours but the tv and broadband was useless. Unacceptable for the rent your charging. The wardrobe back und the wardrobe drawer bottoms are hanging off Broadband won't reach the main bedroom.Pretty much a tired an unloved flat in the middle of nowhere rented out at an extortionate fee. The coffee machine water tank was half full of green Algea water.Shocking. There was old crumbs under the settee. The drawer under the cooker is covered in old grease and cooking stains. Trains pass every 15 minutes that shake the foundations. Parking is akin to parking in a sardine tin. Ridiculous. We left the property cleaner than we found it.Lazy cleaners. Overpriced and under maintained accommodation. One pub in the town £5.50 a pint and £14 for a fish finger sandwich and £18 for burger and chips. Middle of nowhere. Cheaper for a week in Benidorm. Not a happy bunny.

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• Matt - Verified booking

  We enjoyed a great week in a part of the UK we've never visited - and Mona House was perfect for our needs.

  A bottle of fizz and pack of Welsh cakes made a lovely welcome to walk into, and we found the place to be spacious and comfortable, with all of the essentials that a holiday let should have. The walk into Conwy is great, and perfect to let the pooch burn some energy as it is almost completely enclosed by a fence on one side and the River Conwy estuary on the other, so plenty of opportunity to burn off your breakfast as you head into town. Deganwy is quiet so you'll probably end up heading 5 minutes into Llandudno or Conwy, where you'll find loads of great bars and places to eat - and Mona House is just off the main road to both, so there's no traffic noise to disturb your sleep. Special thanks to the owner for being so understanding after our pooch scratched the door-paint on the last night, and I'm sure it won't be the last time we're booking the place

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• Matt - Verified booking

  The property has a lovely outlook onto the estuary and served it's purpose for our holiday.

  I Felt the general cleanliness could have been better (dirty skirting boards, dirty water left inside the washing machine door seal. The bathroom looks tired and needs some attention, the toilet seat, for example, was loose and unable to be tightened. Unfortunately, the dishwasher and coffee machine did not work but the host did respond to these issues. It would be really useful if the information pack contained more information on local attractions/places to visit during good and bad weather. (The host was a fountain of knowledge regarding places to visit when they came to replace the coffee machine). Some small changes could go a long way to making this a very positive stay.

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