Pembrokeshire Holiday Cottages

Reviews

What our customers say about their holidays

• Paul - Verified booking

  The property would benefit from a good deep clean.

  Mop is tired & old & bucket has no section to wring out mop. Floors very dirty. We bought mop, bucket & flash anti-bac cleaner (all taken with us on leaving). Cleaned floor 4 times to get to acceptable level. Dusty & cobweb ridden throughout. Carpets are filthy - we photographed numerous stains & emailed to Sykes to ensure owner couldn't suggest it was us. Property smelt very musty. Bedding damp (we had fortunately brought a throw as tend to find duvets too hot). Sprayed lots of Febreze (bought a number of cans) & aired as much as we could, but still smelly & all clothing taken (& throw) has had to be washed on return as now also smelly (including everything washed there). Tiles in bathroom loose & broken, which we could see reported in visitor book back in July, yet still unresolved. Hoover was also reported as broken in July, but we found it in same state - not working, full of filth & no wheels. Disappointing that issues reported are left unresolved. Had a courtesy call from Sykes early in week & reported all issues. We did have an issue with fumes from boiler during the holiday & unfortunately the owner was very dismissive, even offering to supply number of plumber rather than call himself. We can tell difference between spilt fuel smell & burnt fuel fumes - also no smell until Thursday evening, so odd that we wouldn't smell it sooner, when room in question was used daily. Property could be great, but these issues let it down.

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• Chris - Verified booking

  We had an enjoyable stay and came to know Kathy, the owner quite well.

  There were several minor issues which we pointed out to Kathy along with suggestions to improve the existing facilities - with which she agreed. The main points concern Sykes advance publicity - Because of the photos and description online, we were expecting a location with views of the countryside from the cottage door and windows, but that was not possible because of its location on one side of the farmyard, but and with other cottages in direct proximity, blocking the view and also a semi derelict area of buildings immediately next to the cottage. All four of us agreed your photos were deceptive and not enough attention give to the details. The utility area and second shower/toilet - down slate steps - was difficult for the two older members of our party to negotiate. The immediate vicinity of the cottage and farm is exceptionally beautiful with the Pembroke Coastal Path passing 1/2 mile up the lane giving access to magnificent sea, cliff and coastal views. Fortunately, we were blessed with glorious weather for the whole of our stay.

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• Stephen - Verified booking

  We arrived on 25/3/23 to be greeted by Anne and David.

  David showed us to the accomodation and we found a traditional welsh Barra Brith cake, fresh milk in the fridge and tea & coffee. What a welcome. Well that went down very well indeed. Yummy. The property itself is set in a very quiet cul de sac and it is beautiful. A very comfortable annexe style place. With all the bits n bobs you need for a great holiday. Very comfortable bed. Lovely garden. And a shower room that was just so dam good. The lounge had a lovely feel also. Decorated with Davids amazing photos on the wall. Yes he is a pro. The kitchen was well equipped modern and very clean. The bedroom had wonderfull patio style doors leading on to a patio area and garden. Marvelous in the warmer months. But the weather was not so kind for us. But nonetheless once again very clean and comfortable. The local area is wonderfull to visit with some really nice places and eateries nearby. But for us the star/stars of the show were David and Anne whos hospitality were beyond compare. We will be definately coming back.

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• Michael - Verified booking

  The approach drive is poorly maintained with potholes.

  I appreciate that this may not be wholly under the control of the owners but it is a problem. The lower bedroom generally lacks drawer space with only a shallow drawer below the wardrobe and no bedside cupboards nor chest of drawers. The kitchen lacked jugs/measuring jug and inadequate storage of cutlery and utensils which either fell out out of the upright rack or got jammed in it. The owner provided us with larger saucepans as we could not cater for our party. The property is well located for the town centre and the beach. the beds were comfortable as was the sofa. There were no hooks in the bedrooms and bathrooms. Nowhere to hang a dressing gown for example and only a small towel rail with no other towel rails. One of the windows in the lounge had no curtains or blind. The TV signal was not amplified sufficiently for the TV to receive programme quite frequently.

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• Ruth L - Verified booking

  Ann & David were very friendly & welcoming.

  There was a welcome pack in the apartment which was both thoughtful and much appreciated. The apartment was extremly well appointed, clean and had everything we coud possibly need during our stay. The hosts had thoughtfully provided cards with details for resturants within the local and surrounding area which was very useful. There were also information leaflets on local walks, the many beautiful beaches in the area, and points of interest all with maps which are well worth exploring. The immediate area of Dinas Cross has a Pub, Chip Shop, petrol station with convenience store, which stocks a wide range of goods locally grown vegetables, fresh baked bread and cakes, fresh milk, and an off-licence. Our stay at The Swallows was a very relaxing one which we are going and looking forward to repeating in the future.

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