Villas In South East

Reviews

What our customers say about their holidays

• Mr Brian Whalley - Verified booking

  The property was in dire need of a facelift. Plus the fixtures and fitttings were below our usual expectations. The main problem were the beds. Extremely old and totally uncomfortable. I tried to sleep on the sofa one night but it was too short being only a 2 seater. We slept on top of 2 eiderdowns in our own sleeping bags and still found the bed hard and lumpy. The mattress was thin and springs could be felt inside and the base was as old as the arc. Overall I couldn't wait to get home for a decent nights sleep. The tv in the property is small and old with a poor quality picture and poor sound quality. The wifi, on the other hand, was good. We loved Brighton but would not stay in the same property and would not recommend it to anyone. We have used ypur company before when we stayed in Saundersfoot. That property was great. However we feel we have been let down with this current rental plus it was nearly double the price of Saundersfoot. This means, by default, that we would hesitate to use your company again as we assume that you would vet all properties you advertise for rental. This particular property is well below standard. Finally, the cooker extractor fan needs to be replaced. It smells, is rusty and is obviously well past its sell by date. Sorry to be the bearer of bad news but you have asked for honest feedback.

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• Amy - Verified booking

  I think overall Ella’s loft is a great place to stay and I enjoyed my week away.

  The bed was very comfortable. Kitchen has everything you need. The homemade muffins were a nice touch. The hot tub was one of the best I’ve used. Definitely the highlight of my week. However it’s clear that the photos advertised were taken when the place was new. In my opinion it could do with a spruce up. Cracks in the bathroom floor, plaster coming off of the walls. It was pointed out to me that the blind in the bedroom was broken and being held down by wire, surely this is something that can easily be replaced? The Wi-Fi didn’t work at all during my stay, I reported it and was told the router had been reset but it still didn’t work. I had to use my own mobile data to watch the tv. I was only provided with one toilet roll and had to ask for more when that ran out mid stay. I don’t think this is something guests should have to ask for. I don’t like to leave negative feedback but there are just a few things that were missing for me to make this a five star stay.

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• Victoria - Verified booking

  What a wonderful little gem in the Kentish countryside.

  We absolutely loved our stay here. Almost in two minds whether to leave a review as the selfish part of me wants to keep this place secret. Located in the beutiful town of Godmersham, Ella's Loft is a great base for either a relaxing weekend away or a week of exploring all the wonders Kent has to offer. Lots of lovely walk or cycling options straight from your doorstep. The hosts Steve and Sheila were wonderfully friendly and accommodating. They invited us for a walk one night and they let us explore grounds of the gorgeous Godmersham Hall with them and their two very lovable dogs. They gave us loads of great recommendations and Steve's baking was something else. The loft itself is very homely and well equipped. It's perfect for a couple. The hot tub is a wonderful luxury we ensured to make the most of during our stay. On our last night we were even lucky enough to see a meteor shower. We will definitely be looking to return in the future.

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• Mrs Celia Golby - Verified booking

  Our second visit here, great location for buses, supermarket, cafe, marina, beach. Lovely place, garden front patio area catches the sun in the morning. We had to come back to do and see things we didn't have time for before. Car boot Sunday morning at the Marina, Snoopy's and the North Road market area on Saturday,and the Flea Market in Kemptown. Buskers at the Brighton Music Hall on the seafront, hot fish rolls. Will need to come back - still haven't done the crazy golf! Our second visit here, great location for buses, supermarket, cafe, marina, beach. Lovely place, garden front patio area catches the sun in the morning. We had to come back to do things we didn't have time for before. Car boot Sunday morning at the Marina, Snoopy's and the North Road market area on Saturday,and the Flea Market in Kemptown. Buskers at the Brighton Music Hall on the seafront, hot fish rolls. Will need to come back - still haven't done the crazy golf!

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• Mr Andrew Jenkins - Verified booking

  We found the location perfect for us - in a very quiet secluded spot quite close to the seafront and about a mile and a half away from the town. The allocated parking space in a gated secure area behind the house was great. The place was very clean and mostly very comfortable. For the price paid it is good value. We knocked off some points for as follows. Some of the information at the property does differ a little from the instructions recieved. The info at the property also differs from what actually is in place regarding keys. The heating control screen wasn't working when we looked when the heating was supposed to come on. The double bed mattress was uncomfortable. Otherwise we really enjoyed the stay and would rebook with the company.

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