Villas In The South West

Reviews

What our customers say about their holidays

• Lorraine - Verified booking

  We stayed at Devine Lodge, Callington in Cornwall after finding a last minute deal.

  This was great for us as our motorhome had broken down the week before in Scotland and we didn't want to waste the second week of our holidays. We arrived early and we were advised that we could enter the property by the cleaning team, it had been left very clean and we really liked how all the crockery and cutlery had been put through the dishwasher for us to empty. The lodge had everything we needed and the double room had a comfortable bed. We took our own towels which was just as well as the ones left in the property weren't particularly clean. The property was nicely layed out and the lights on the balcony looked lovely on an evening. The welcome pack was extremely informative although we had to Google how to get the TV working and it kept randomly switching off. The internet was poor quality along with the TV signal however we spent little time at the property and made the most of our visit to Cornwall. Plenty to see and do. Each evening when we returned we were left without a parking space, it is advertised as having two, perhaps it would be a good idea to have this highlighted in the parking area. Our first evening we visited the on site pub which served a good selection of drinks although a little expensive. We decided to stay for a meal where I opted for the halloumi burger which was pleasant enough and my husband had the chicken Kiev which was served to him raw!! We only discovered this once he'd eaten some of it. Fortunately he wasn't ill. They apologized and refunded the money for his meal only. Each evening when we arrived back at the property we noticed a very strong smell of damp, we noticed this got a little better after having the heating on however the double bedroom was particularly bad where we noticed damp patches on the ceiling, we also noticed that the curtain tie backs were loose as was the bath panel. We hoped that these issues were due to it being the end of the summer season. This is a good location however I'd have been extremely disappointed if I'd paid full price and wouldn't recommend this accommodation to family or friends

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• Michelle - Verified booking

  I am a ex travel agent of 18yrs & have stayed at a lot of places so this is my point of view.

  One of the roads which we needed to get to the Rivercrest was closed due to a previous landslide, We were not made aware of this. The caretakers didn’t explain the way to get to Rivercrest very well over the phone, it took a local man to give us fab & easy directions which we found Rivercrest straight away. Just go over the bridge to the West side take a left follow the road along the harbour turn right at the fire station which is in a square take the 3rd turning into North Rd on the right (it is very narrow be prepared to pull over & reverse back for on coming traffic) Rivercrest is up the top on the right hand side where the road forks off to the right, the sign could be bigger on the Gate. You can unload here but no parking as double yellows. You could be lucky as we were to get a space just back down the hill on the left, otherwise parking is pay & display apart from Millpool car park which you can pre book on line, this is hard to get too at the mo as the one road is closed. Pros: Fab views, great facilities in kitchen, cosy little place.prepare for a visit from the locals(seagulls) also a cute little Robin which I named Dave :-) Cons: beds are hard, had a bad back all week, bunk beds not suitable for adults as they state that they are, we had two 60yr olds on them, one kept knocking her head, not good as recovering from a bleed on the brain?! NO HAIR DRYER! This would be a nice touch. Stains on the rug in living room. Larger Tv needed due to positioning of sofas, size of the room & how high it has been put up onto the wall. Sofas not very comfy they could do with new ones. Cushions kept sliding forward on the sofa bed. The 18 steps down to the apartment are very STEEP so beware of this if thinking of booking. Downstairs garden could do with a tidy up. Freezer needs looking at as over freezing. Damp smell in the living room/kitchen area, it is coming from the boiler cupboard. Lit candles but they didn’t help as the smell was bad. Apart from this we had a lovely week but just a few things need addressing. Cheers

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• Louise - Verified booking

  Overall, the location of the property and the surroundings were absolutely wonderful.

  We had a lovely welcome during the early part of our stay. Our dog appreciated the welcome biscuits, that was lovely little detail. A previous holiday maker had complained about a sticky door in their feedback so it was good see that it was noted and acted on. Overall the cottage was beautiful and felt really homely and relaxing. We did find the zip together beds were uncomfortable for two people, there was a big dip in the middle, maybe it needs a topper. The bedrooms were lovely though. The furniture the design and overall comfort was excellent. Overall cleanliness was very good, however as soon as we went into the property I dropped something under the sofa and there was a lot of dust and hair. The facilities were great. We would have liked more crockery and glasses, just enough per person is unworkable. More serving dishes and bigger/ wider dishes for the oven were needed. There was a lack of cleaning things/ foil/ clingfilm. We have stayed in similar accommodation where they seem to have thought of everything. The TV in the main room was too small and too old, no/ very limted smart TV functionality. This is the UK and you are not going to be outside all the time. These things did impact on the comfort. These are minor points that we hope are helpful. It was obviously a wonderful holiday as my partner booked again for his family and thry are going this week.

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• Ms Cousins - Verified booking

  We had a lovely stay in Sandseekers Barn which is in a brilliant location very close to the coastal path to Bedruthan Steps and a pleasant (albeit steep) walk to the beach at Mawgan Porth. The area is stunning, we didn't want to leave and neither did the dog who enjoyed daily walks on the beach and coastal path. There's a great shop in Mawgan Porth, a couple of cafes and pub/ hotel which more than suited our needs. We didn't venture far the whole week which was just what we wanted although Newquay, Padstow and Wadebridge are not far at all. The barn is set over 3 floors and was really warm, comfortable and well equipped. Everything is modern and tastefully decorated; the beds and bedding were incredibly comfortable and showers fantastic and powerful. Having two seating areas is a real bonus for a multigenerational stay and good wi-fi was much appreciated! The garden was useful for the dog only and could do with a bit of brightening up if it were to be an area to sit outside in. A few personal touches like cushions, welcome pack and local information were missing but we thoroughly enjoyed our stay and would definitely stay again. Thank you so much, we loved Sandseekers Barn.

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• Katherine - Verified booking

  Location and views amazing as expected.

  Accommodation spotless and fully equipped. Stairs down to the accommodation are ridiculously steep and should be shown on pictures as we were mislead to think the other staircase from the patio was the access stairs. Downstairs patio was absolutely appalling! So disappointed with this area. We had planned to have bbqs and allow our little one to play there. Considering there has been a lockdown and we were paying a premium price the owners had plenty of time to address this area! However the neglected state was shocking! There is clearly a problem with the seagulls as they do not have any spikes or wire on the property or it’s boundaries! Children’s bedroom needs a curtain!! This is a must especially in the summer months! We had to put a towel over the existing curtain rail from (which should have hung a curtain!) No recycling tubs/boxes and no guidance where to dispose of this or that the cleaning staff were happy to sort. Finally this is not a property to accommodate 6 people. Thank goodness my parents had to cancel as we would have been so crammed in and on top of each other!

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