Holiday Apartments in Torquay

Reviews

What our customers say about their holidays

• Jeffrey - Verified booking

  The apartment is in a great location, easy parking and a lovely view.

  It was clean and tidy and we found it a relaxing stay. The only issue I had was the lack of manuals / information. There were no instructions for the cooker, microwave, Bosch coffee maker (well there were some but they don't say how to use it, I watched a video), sound bar, TV and peripherals, and heating timings. I managed to download most of the manuals but it's a bit of a pain and still not easy to read on a phone. There's also a "blue light" switch on the wall in the kitchen which Google Lens identified as a timer (like you have for lights in a corridor in a block of flats), I never did find out what that controlled. The heating timer seemed simple similar to mine at home, but it would only change the timing on the Monday, I couldn't find out how to change other days so probably had it on more than really required. Also there is no information on what is recycled. I had to go to the bin store to see how the bins are segregated (Glass is separate from plastic, tins & paper, with general rubbish also separate). There is no food waste collection. At home, our glass, paper, plastic and tins are one bin, Rubbish in a second, and food waste in a third bin, so different areas have different systems which would be useful to know on day one. There was a Dyson vacuum cleaner in the spare room which was full when I tried to use it before we left. I emptied the container but the vacuum just whirred a bit then stopped then whirred a bit more and stopped so I gave up. On the final check before leaving I found another vacuum in the second bedroom wardrobe, but it was too late to use that. There's also a hook missing in the bathroom and the covers to the shower controls are missing in the on suite though not a problem it doesnt look good. Also the dimmable lights in the main bedroom failed on the Thursday which I reported, not a problem and just one of those things. Despite all of the above, which we worked around, we had a really relaxing time and am considering a further visit next year, perhaps in the summer.

  Read more less >

• Susan - Verified booking

  Good afternoon, we booked apartment 18 Abbey Sands as we've had a very difficult time recently.

  We booked it as we'd had a lovely stay last time and because of the secure parking. When we arrived another owner invited us into his apartment as we were early. We were shocked to see the cleaner empty an ashtray over the balcony, people were eating underneath! He then told us that we wouldn't be able to use the car park as maintenance would be taking place. The owner claimed not to know but the owner we met had sent him a copy of the notice so he definitely had been informed. Inside the apartment the cleanliness wasn't up to the previous standard. It was dusty and there were stains on the sofa as if someone had wet themselves. Then on Tuesday we awoke to extremely loud noises due to machinery being used to remove the surface of the car park. We came to Torquay to relax and not to deal with the problems we encountered. We have been given a partial refund but due to the horrendous experience we've had it should be a full refund. I have a copy of the notice of works and a photo of the stain if you require. Believe me this gives me no pleasure to send. Regards Susan

  Read more less >

• Susan - Verified booking

  Apartment 18 is an excellent property.

  We love this property, so Ideally positioned in a convenient part of Torquay with short a level walk to the town. The apartment is well equipped and the balcony overlooking the sea is amazing. The view is ever changing and the secured parking is a bonus. A couple of things which could do with improvement the taps in the en-suite need repairing, instructions for the appliances etc and the Wi-Fi password needs to be clearly printed out. But nothing which detracts from this property. We will definitely book Apartment 18 again. Thank you.

  Read more less >

• David - Verified booking

  The apartment was perfect for me and my wife.

  The views from the balcony and the living room and bedrooms is fantastic. The quality of fit and finish was excellent and car parking and access with secure but very easy. The owners really have thought of (and included) everything - only thing we couldn't find a pair of scissors (though I'm sure they were there as it has the lot)... We will definetely be returning - it isn't the cheapest accommodation, but as they say you get whaty you pay for. Thank you for a wonderful stay

  Read more less >

• Anita - Verified booking

  We had a really great time in torquay.

  The apartment was so clean and had all the facilities you could need. The welcome goodies were fabulous, the best we have had at any previous holidays!! However, I would have expected a double bed in the main en suite room as the beds joined together were not very comfortable with a large ridge in the middle! We also found the apartment noisy as it is above the main road through the town and shutting the balcony doors wasn't easy as it was very hot in the apartment!!

  Read more less >