Holiday Apartments in Torquay

Reviews

What our customers say about their holidays

• Anthony - Verified booking

  Review of Tidal Reach Holiday Stay Our stay at Tidal Reach was unfortunately marred by several issues that significantly impacted our holiday experience.

  Arrival and Parking: Upon arrival, we were greeted by scaffolding at the front of the property. This not only limited the parking space but also made it impossible for me to exit my car using the driver’s door due to the shared driveway with another holiday flat. As a result, I had to park off-road, which was quite inconvenient. It would have been greatly appreciated if we had been notified about the scaffolding in advance. Accommodation Issues: The bedroom floor was quite slippery, making it uncomfortable to walk barefoot or even with socks on. Additionally, the bed was extremely firm, causing both my wife and me to suffer from backaches throughout our stay. This was a major downside as it affected our overall comfort and rest. Dining and Kitchen Facilities: Although the flat was advertised as suitable for four people, there were only three dining chairs available. Thankfully, there were only two of us, but this would have been problematic for a larger group. The kitchen, while well-stocked (over-stocked) with utensils (including eight saucepans, three slicers, two whisks, and three strainers), lacked essential storage space for fresh food and tins. As a self-catering flat, it was surprising to find no storage cupboards or even a breadbin, which made meal preparation and storage quite challenging. Information and Amenities: There was a noticeable lack of information regarding local services such as emergency doctors and dentists, etc. which would have been helpful. Additionally, there were no instructions on how to use the oven. As we are accustomed to a gas cooker at home, we struggled to figure out how to operate the electric oven provided. Guest Interaction: Normally, guests are greeted either upon arrival or within a couple of days to ensure everything is satisfactory. This was not the case during our stay. The only time we met the owner was on the Friday evening of our stay, when he knocked on the door to inform us that the cleaner would be coming in the next day. He did not introduce himself or inquire about our holiday experience. This lack of friendliness and engagement was disappointing. I would suggest the owner take some lessons from the Hotel Inspector on how to be more welcoming and attentive to guests. In summary, while Tidal Reach has potential, several aspects need improvement to enhance the overall guest experience. Better communication, more comfortable bedding, adequate dining seating, proper kitchen storage, and comprehensive information about local services and amenities would make a significant difference.

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• Darren - Verified booking

  The property in general was fantastic.

  Had everything we needed and a great amount of space, with a perfect location. The only downsides were 2 things: seeing the scaffolding when we arrived & seeing straight through to the other apartments kitchen. We surprised seeing the scaffolding and perhaps we would have expected to be given notice it was there. It didn't affect us overall, I just had to remember to duck. One of the reasons we booked here was the garden but perhaps we didn't appreciate the layout with the other holiday property. It was how their kitchen looked directly to the garden quite noticeable after sunset. Garden was lovely though. We also booked this property as it stated no pets as at a previous holiday property there was waste left in the garden. We hope this remains the case as it was great space.

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• The Finest Stays Team - Verified booking

  Our indulgent stay at Vane Lookout, the penthouse atop Vane Tower, was an experience we won’t forget. With its panoramic views of Torquay Harbour and the English Riviera, it’s a place where the world feels wonderfully distant, and the beauty of the sea surrounds you at every turn. The penthouse itself is a peaceful retreat, with luxury interiors and an understated elegance. Each moment spent there—whether enjoying the natural light streaming in or taking in the evening sky—felt like a slow exhale. It’s the perfect escape for those seeking tranquility, romance, and the simple pleasures of being near the sea. Vane Lookout captures the essence of what it means to truly unwind, and we’re grateful for the chance to experience it.

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• David - Verified booking

  We had a very enjoyable week in the flat - the standard of facilities and cleanliness were first class.

  Having private parking outside the front door was invaluable. The peace and quiet of the neighbourhood ensured a relaxing stay. We appreciated the welcome pack on our arrival, and the comprehensive folder of attractions and places to eat. The owner could not have been more attentive; he contacted us the day after we arrived and on our return to make sure we had arrived safely and had enjoyed our stay. We had inadvertently left behind some items of clothing and we appreciated his contacting us about them and going to the trouble of posting the items safely back to us. We would recommend this property as a base for exploring the Torquay area.

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• Lisa - Verified booking

  Lovely place, great location and parking, stunning outside.

  Comfortable and warm, some of the furnishings made it feel very dated, a little too much clutter, ornaments and cushions for me but that’s personal preference. Lovely towels and linen. The inside felt a bit dark and the kitchen was cold. What spoilt it for me was I guess not in the owner’s control. The upstairs neighbours, woke me every morning around 7am, washing machine on, walking around like elephants above the main bedroom. One afternoon it sounded like there were children on scooters above the lounge. Not what you want when on holiday to rest.

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