Holiday Apartments in United Kingdom

Reviews

What our customers say about their holidays

• Allie - Verified booking

  On arrival, out of respect, I took my shoes off but unfortunately the carpet in the bedroom was soaking wet.

  When discussed with staff, they said it had been deep cleaned prior to us arriving. The cabin was clean and well presented but unfortunately with the carpet being so wet, there was a strong damp smell throughout. The shower was cold. This was mentioned to the reception staff, no one came to sort it. Due to having PTSD, I have a service dog. I explained this to staff but unfortunately this wasn’t passed down and I was repeatedly questioned by multiple staff (some lovely, some not so kind) about this even though she had her labelled harness on. Unfortunately, 1 member of the bar staff was extremely rude- when I went to the bar to get a drink she was standing with her work colleague, looked me up and down and said to her work colleague ‘You can sort that one’. There was a dog roaming around outside the cabins, pooing everywhere which the owner didn’t clean up even though there are lots of dog bins. I had to point this out to staff. I refuse to pick up other people’s dogs poo. On leaving, there were two males sat in their car on the carpark right outside reception smoking very strong cannabis. Marian staff were seen walking past the car but nothing was mentioned. The car parking spaces were small and the disabled parking spaces were small too, there was only 4 and were being used by people in large trucks with no blue badges displayed. As a disabled badge owner, this is extremely frustrating!! I would like to say on a positive note- Jason the handyman was an absolute godsend and I wished I got to thank him before we left.

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• Gemma - Verified booking

  Our lodge was in a lovely spot, up in the corner and a short walk to the facilities.

  It was clean but did have a dog smell. (I chose a doggie lodge as I wanted the option to invite a friend I was visiting in Wales over for coffee with her dogs, but we always went out!). The shower was big and always had plenty of hot water. The spa was a bit disappointing. The jacuzzi was attached to the pool and was cold (we had goosebumps!), the sauna had 'turned itself off' so was only 50 rather than 80 as it heated back up, but the steam room was good. We ate at the restaurant the first night and enjoyed our food and drinks. We were given vegan custard without being told it was vegan, but the colour and consistency of it looked all wrong. This was sorted quickly and yummy ice-cream was brought out very quickly to go with the delicious sticky toffee pudding! Huge range of cocktails on offer too.

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• Rev Key - Verified booking

  What a wonderful place to stay for a complete rest! The comfort, care and thoughtfulness provided in Garden View by the owners for guests is outstanding. The property is very airy, light and well equipped. We really appreciated the welcome tray with homemade preserves and fresh eggs, tea and coffee. How wonderful also, to be allowed to walk around the extensive gardens of their home, which we loved as gardeners. Parham is a quiet hamlet, but ideally placed to use as a base. We enjoyed the local walks Sue mentioned and our visit to the local garden centre for a lovely coffee and scones, not to mention the well stocked nursery. Brochures galore of Suffolk destinations were on hand to browse. The spiral staircase was not an issue and car parking excellent. We would love to visit again.

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• Jane - Verified booking

  The location is stunning and has great beach access.

  Fantastic views! The flat had everything we needed. The kitchen is well equipped and was very clean. The bathroom is modern and was very clean. Plenty of towels. The roof in the living room leaked when it rained not only during the storm. The carpet in the dining area is in need of cleaning/replacing The hot tub was great especially at night with clear skies. Temperature was controlled by the owner and it was on the cool side. Both the double mattresses are in need of replacing. It was lovely to hear the sea at night when going to sleep and on waking! The steps up to the flat can be slippy when wet and need grip plates on them. We had a great time with local walks and time on the beach/painting from the patio. Caernarfon airport is great for lunch or coffee. Airport museum good to!

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• Dagger family - Verified booking

  The customer service prior to the stay was excellent and all the staff we dealt with at Norfolk Hideaways were friendly, efficient and professional.The cottage was spotlessly clean on arrival. The property was well appointed, cosy and comfortable. The bathroom spacious and good quality linen provided.The cottage was in a great location for exploring the Norfolk Coast, there were plenty of beautiful walks (ideal with the dog) from the door step. Good local pub and village store.The stairs are quite steep, not a problem for us but maybe something to consider for those with mobility issues or children.We had a lovely holiday in a beautiful part of the UK

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