Wells Holiday Cottages

Reviews

What our customers say about their holidays

• Pam - Verified booking

  Great facility - location; amenities; all round quality holiday let.

  No issues whatsoever with the property. However, I had a simple request to do with a possible delay to the day of arrival which turned into minor hassle due to Sykes procedures. I called to say I might be arriving the morning after the booked day & simply asked what collection arrangements would be if this was a reasonable time during the Sunday morning but before the 12 o'clock advertised opening time of the owners' adjacent pub. Given my booking actually started at 3pm the day before, I didn't appreciate being told by 1 of Sykes staff that they'd have to see 'if' I could collect the key before 12 the following day. It subsequently took nearly 2 weeks to get this resolved by which time I ended up booking somewhere on the Friday night to travel on the Saturday. Was told it was some sort of issue to do with releasing a contact 'phone number - a 'phone number's available on the pub website.

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• Clare - Verified booking

  The cups were stained with tea so looked very dirty.

  The shelf in the bathroom was dirty and mould on the ceiling and by the window in the bedroom. I get that it’s an older building block but that needs to be sorted out or at least wipe it away before the next person stays. The drain in the floor of the shower was black and dirty and you can see that it can be opened if you use a screwdriver. If you are after a cottage where you eat out every night then that’s the place to stay but otherwise very limited room to cook. I probably wouldn’t stay there again as I prefer to stay in more in the evening to cook.

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• Amanda - Verified booking

  Nicely situated with views over the fields but close to the pub also.

  All four accomadations were occupied and everyone was friendly which added to the holiday. Barry the boxer dog says 'hello' to everyone and is very good natured, not a problem if you are not a 'dog' person as he is well behaved! The accomadation is compact but perfectly adequte and well stocked for two people for a week. A bench outside or somewhere to sit out other then the pub garden would be an advantage. Excellent home made dinners served in evening at the pub. Would deffinitley recommend.

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• Richard - Verified booking

  Had a lovely stay at The Paddock.

  The owners are very nice and attend to any need you may have. Parking at the door is great. Loads of places to visit, like Wells, Clarks Outlet Village, Glastonbury are all easy to get to. The cottage itself is very comfortable and we'll equipped. My only small suggestion, not a criticism, would be the inclusion of ironing facilities. We will definitely visit again when in the area. PS the owners dog, Barry, becomes a friend for life. ☺☺

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• Allan - Verified booking

  When we arrived at the property the first person to greet us was Barry the owners boxer dog who really made us feel at home.

  The accommodation was nice and quiet yet central to everywhere we wanted to go,the owners pub at the front of the property was a lovely place to while away the evenings with good food and beer served by a great landlord and landlady,we will certainly be looking to stay here again very soon

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