Holiday Apartments in Weymouth

Reviews

What our customers say about their holidays

• Paul - Verified booking

  Where do I start.

  With the parking fine and all the fees we had to pay or the fact that we didn't know it doesn't have underground parking which aparently it mentioned on the website but wasn't mentioned on the phone when I had spoken and mentioned we had stayed in the penthouse 5 last year. The thing that has really cheesed us off is the fact, when Pentouse 5 had come available and I asked to change to it I was told that it might be owned by a different person and that you had already entered into a contract for property 3. What a load of crap...You can tell it's owned by the same person as it's all decorated the same. People we spoke to there told us it was owned by the same people. What it boils down to is you couldn't be bothered because it ment you doing some work. My wife is disabled, my youngest daughter is disabled and I can only walk short distances since major surgery on my back. We ended up parking up the road overnight for me to get up and move it by 8 o'clock next day and then pay 5 pound for parking.This holiday was spoiled by your lack of customer service as you couldn't put the customer first and change our room. No doubt you will tell me something that's a load of bull to cover youself and how very sorry you are. The property itself is great and my wife loved it and she wants me to book Penthouse 5 as soon as it becones available. I would like to but why should I pay money to you after you wrecked our holiday this year for you to profit from it next year again. Sorry if it's a bit of a moan but all you had to do was change our room.

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• Sara - Verified booking

  It's a lovely place - modern, clean, comfortable, and huge windows in the living room overlooking the harbour.

  Kitchen was well-equipped, so issues raised by guests in previous comments must have been addressed. Could do with coat hooks - I'm sure that's easily addressed as well. Only issue - lack of information about the parking situation. For the benefit of future guests: APARTMENT 3 HAS NO ALLOCATED PARKING SPACE, OR PERMIT FOR LOCAL CAR PARK. The solution is to park in the multi-story car park round the corner, which can be booked in advance. Go to this website: https://www.britannia-parking.co.uk/, select "season ticket", select "Weymouth", and then on the "Choose a Ticket" page select "Weekly £25" (option bottom-right corner of page). The number-plate recognition system at the barriers will then allow you to come and go as you please. Easy and no big deal - once you know. DON'T DO WHAT I DID - I selected "Book a Space" and a date range, and got stung for £70. (Dream Cottages were able to provide me with the website details but I had to phone the Britannia Parking head office to find out if leaving and returning during the week was possible as DC couldn't confirm this, and the website didn't say). We would really have appreciated having the above information on the property listing - it would have saved a good deal of faff and expense.

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• Ray - Verified booking

  This review is for Harbourside Haven apartment three only.

  We were extremely happy with the apartment cleanliness facilities, showers, bed everything it would be somewhere I could see myself living in the future. There is no carpark facilities available, but just a short walk over the bridge is a very good carpark with all night parking for free Between 6 o’clock and 8 o’clock in the morning. When we parked up for the night we paid £2.20 which covers three hours and that is carried over till the morning so we never had to be at the car park until 11 o’clock. The only thing which spoiled our holiday was the people In the flat above us constantly walking heavily from room to room this would go on for hours with no stopping. Sometimes the walking was so heavy things would vibrate on our coffee table.. This would start around 7.30 in the morning and go on till we went out and then would start again Once they came back to their apartment. There should be notices put all around the apartment blocks telling people not to wear shoes once in the apartments and to walk quietly so not disturb other Holiday makers. Because of this problem, we won’t be booking this holiday home again

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• Adeline - Verified booking

  When we booked many months ago the listing had said it had a car parking space under the property, a week before we came I noticed this had been taken off.

  The parking onsite was why we chose the property as others have also said. I was advised the space part of the listing was removed in 2022, others had also been expecting the parking space going on reviews, so this was not the case. It also said on the property listing there may be building work, yet we hadn’t been informed of this risk before our stay. Sykes told us there is currently no work going on luckily, if we got there to it this it would have been an issue as it’s the agents job to inform you of such things before hand. View lovely, clean property. However didn’t appreciate being woken at 4am in the morning from a spinning washing machine above us, you can also hear everything in the communal stairs outside the flat at all times. Not getting in til 5pm was a pain, sadly not worth the almost £600 for less than a 48 hour stay. Apart from the view, there’s nothing else I could class as luxurious about the property for the money, compared to other places I’ve stayed in the past.

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• Carole - Verified booking

  I had a few quibbles mostly regarding the kitchen.

  No chopping boards for preparing food. On arrival l would expect the fridge/freezer to already be on to load food into immediately. There was no instruction manual for oven.It wasn’t immediately obvious where switches were to turn on the appliances. On reading information manual it stated in case of fire, a torch was to be found in bedside drawer, there wasn’t one there.In en suite shower there should have been a bath mat and shower non slip mat, these l had to borrow from the other bathroom, not a problem as l was on my own but if both bed rooms had been in use then it would be, as the en-suite shower and floor would have been very slippery. These were small issues which I’m sure could be easily remedied. The apartment was delightful and fitted out to a high standard.It was situated in an ideal central position with easy access to all parts of the town. The service provided by your company was excellent and l wouldn’t hesitate to book through again. Thank you.

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