Villas In Whitstable

Reviews

What our customers say about their holidays

• Joseph - Verified booking

  The property generally was quite good but with a few problems.

  1. The wooden slats under the mattress were damaged causing the mattress to fall though them the first time I used it. I managed to patch them up temporarily. 2. The bedding was awful. All polyester- causing my wife and I to sweat profusely, made worse by the warm weather. We ended up buying a new cotton duvet cover, sheet and pillowcases. 3. The shower was excellent (one of the best I have ever used) but the shallowness of the shower tray meant I had to keep checking to see if it was overflowing. 4. Wi-Fi. Couldn't get it to work on any of our devices. Maybe it was my ineptitude. Maybe it was the complicated password which had been written with amendments added to it. Very frustrating. I gave up with it. 5. The Ninja had not been washed/cleaned prior to our arrival. There was a significant amount of oil and food residue left in it. I cleaned the inside containers myself but they were pretty grubby and needed soaking, suggesting to me they had not been cleaned properly for some time. 6. The house itself was good apart from the above niggles. The location was fantastic with easy walking access to the beach, Whitstable and Tankerton. The bus stopping outside was a real bonus allowing us to travel to Canterbury and Herne Bay. 7. Sykes. I didn't like doing business with the rental company. I thought the tone of their emails to be abrupt bordering on threatening. I was surprised by the booking fee. They charged me for a pet which I did not request. I won't book through them again.

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• Mrs C Stevens - Verified booking

  This property is loved. It is extremely well equipped and feels like a cherished home. It was super to find ample fairy liquid, soap, tea and coffee. I also liked the fact that olive oil, flour and a few other 'leftovers' from previous guests were available for our use. There were lots of added extra touches including fresh flowers, a choice of games, DVDs, books and local information that all added to our positive experience. The property suited our family of 4 (plus dog) perfectly being located on the beach. Our young dog loved all the walks (beach is dog friendly until 1st May - I think!) and she settled to sleep in the kitchen without any problems. In addition the care taker could not have been more helpful. We felt this was a lucky find!

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• Mrs C Stevens - Verified booking

  This property is loved. It is extremely well equipped and feels like a cherished home. It was super to find ample fairy liquid, soap, tea and coffee. I also liked the fact that olive oil, flour and a few other 'leftovers' from previous guests were available for our use. There were lots of added extra touches including fresh flowers, a choice of games, DVDs, books and local information that all added to our positive experience. The property suited our family of 4 (plus dog) perfectly being located on the beach. Our young dog loved all the walks (beach is dog friendly until 1st May - I think!) and she settled to sleep in the kitchen without any problems. In addition the care taker could not have been more helpful. We felt this was a lucky find!

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• The Buenemann Family from Germany - Verified booking

  Umballa in Herne Bay is a wonderful spot. We liked our stay in this traditional and cosy cottage a lot.The great view out to sea,sitting on the verandah with a cup of tea,some golden October sunrays at the reachand the children playing on the beach.What more do we needto feel happy and freed?We visited some great places in Kentto Leeds, Walmer and Dover Castle we went.Canterbury, Whitstableand Broadstairs - they allbreather the air of great former daysof British heritage we could sharemade us enjoy our holiday even more.

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• Sarah - Verified booking

  Had a lovely stay, just a couple of minutes from the beach.

  Lots of space with everything I needed. I didn't use the shared garden as felt it would intrude on the people staying in the garden house but was able to take my dog for quick short walks just outside the front of the house. I struggled with the heating but didn't really need it after the first day or 2. If staying in the winter, it may need some clearer instructions. The sofa was not as comfortable as it could be. Overall had a lovely stay, thank you.

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