Villas In Wooler

Reviews

What our customers say about their holidays

• Helen - Verified booking

  Cottage is lovely.

  Seemed recently refurbished, immaculate, comfortable and clean. Lovely and spacious for two adults and a child plus two doggies. Bed comfy and everything and more you’d expect for a self catering cottage. Only negative was the Tankerville Arms itself. There is a menu online plus one was printed and left in cottage. Menu was very varied and sounded lovely so we had planned to eat there on the first night. Pub was empty when we arrived (tea time during the Easter weekend) and was told that the blackboard menu was all they had. 4 starters and 4 mains. Not the 3-4 page menu we had seen in website or that was left in our cottage. When we questioned this we were just told that was all they had. By this time my 5 year old son was starving so we ordered for him and went elsewhere. He didn’t eat much of the food, chips weren’t really cooked properly and he’s not usually fussy. I think the menu needs to be removed from the website and not printed and provided for guests as it’s misleading. We would definitely stay in cottages again but won’t be eating at the pub.

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• Cara - Verified booking

  This could be an amazing place to stay if the owners spend a bit of money.

  There is a date stone outside the property from 1992 and there have clearly been no updates since then!!! The interior is old and fusty, and in a big bathroom, no shower! Such a shame as the cottage is based on a complex of old farm houses and barns - there used to be an indoor swimming pool and bistro and gym which are all closed up and have been for some time (so the locals say). The description on the Sykes website made it sound like it was a little cottage on its own. This could be a perfect place for a few family groups to book and go on holiday together. Our cottage had a lovely private courtyard to sit outside in the sun. Other cottages have the same and some have gardens. Based just 2 miles from Wooler it’s in a great location - all the tourist spots were half an hour away in different directions. I just hope the owners read this and realise that they are sat on a goldmine and with a bit of investment and better advertising Akeld Manor and Cottages could be wonderful!!!

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• Richard - Verified booking

  We never got to stay in bramble cottage at the last minute the owners contacted us and told us that Bramble cottage was unavailable due to maintenance issues so we were given a cottage called periwinkle.

  they told us it was an upgrade over bramble cottage this again is a lie bramble had a four poster bed periwinkle has a normal double, Bramble has a really large kitchen, Periwinkles kitchen is tiny in comparison the décor in Bramble is much nicer there are big beautiful windows at bramble and Tiny little windows at periwinkle before arrival we asked if we could have Lavender cottage as that looked nicer than Bramble but were told outright flat NO as they said it was booked even though there website said it was available the lady on the phone was really rude to my wife and said that is all we have take it or leave it end of conversation, upon arrival and the main reason for being unhappy we found another couple STAYING IN BRAMBLE the cottage we had booked and were told we could not have due to maintenance issues so they had clearly LIED there was no maintenance issue with bramble cottage they had clearly given the cottage to someone else even though we had booked it through yourselves

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• Cheryl - Verified booking

  The cottage was clean and tidy.

  However, there is no 'over the bath shower' as in the description, only a rubber shower hose that does not fit on the taps. Someone from another cottage was parked outside the sitting room window of our cottage - we felt this intruded into our privacy. As a previous review said, there was only 2 mugs, glasses, etc, which meant you had to wash up a late evening drink in order to be ready for a cuppa in the morning. We felt that the towel radiator in the bathroom was dangerous - although there is a small sign saying that it is hot, I came away with 3 burns on my arms from putting things over the towel rail. The storage heater in the bathroom is impossible to use - it's right next to the toilet, so for any heat you need the towel rail on. For an older person, perhaps unsteady on their feet, there is a real risk of serious injury.

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• Peter - Verified booking

  We were upgraded my the manager to 'Primula Patch', a slightly larger cottage.

  The description is basically accurate - if rather OTT ('darling bedrooms'?). We enjoyed walking in the Cheviot Hills - footpath from the site directly into the hills could be mentioned in the description. The accommodation is part of a 'country club' - a rather grand term for having a small pool and other facilities (closed for Covid and of no interest to us). It means some aspects are run a little bit like a hotel, with staff on site. TV reception was poor on many channels - probably due to the location. We were asked to put our full credit card details on a form and leave it in the public area outside the cottage to be collected by the on-site staff. We did not do that and would not expect anyone mindful of security to do so! (we had given details by phone, and could probably have dealt directly with staff).

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