Holiday Cottages in Yorkshire & The Humber

Reviews

What our customers say about their holidays

• Chantelle - Verified booking

  Just had a 2 night stay at Chalet 5, and I must say the Property has the potential to be very nice however a few major points have let it down for us.

  1 - the hot tub, the private patio area itself is very nice and private, however the tub needed a very good clean, after opening the cover on the first evening we noticed the water was already very cloudy, to the point you could not see your hands, we also found a bottle top on the bottom of the tub which was not from us, when the jets are on the tub fills up with bubbles to the point they was almost overflowing within minutes, and lastly the smell, we cut our tub time short because after using the tub the second time we noticed a nasty odour coming from the tub. 2 - the towels, we was only given 3 towels in total, 1 being a hand towel, 1 medium sized and then 1 large bath towel. The hand towel had to be used as a bath mat due to the fact the floor was in the bathroom slippery and no mat was provided. This also meant we had 1 towel per person for both the tub and the shower which was not very hygienic. 3 - the bed, the sheets were fresh and clean however the mattress seemed poor quality meaning it sunk in the middle making it an uncomfortable nights sleep. The car parking, location, kitchenette area and views were all good, the power went out whilst we were there and the owner was quick to sort this issue and update us accordingly however these 3 problems have left us feeling disappointed as the property itself is very clean and done to a good standard, as previously mentioned it has the potential to be a very good stay however I have left today feeling very dissatisfied.

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• Angela - Verified booking

  Pretty and clean.

  Photos on website misleading. Looked like the patio was bigger and not separate from chalet... had to go across a little kind of alleyway which wasn't private from the other chalets. Was only a bed and a small chair, would've been nice to have a small sofa maybe..... In handbook it said ask for more towels .... no place to really put them to dry off from using hot tub....would have been an inconvenience to the staff keep on asking as we got through a few of our own being in the hot tub alot. Had to shower before and after using the hot tub. With it being self catering it would benefit from more than just the tiny air fryer and the microwave in the cupboard. The bar was only open on our second night. Closest chip shop (which was great) was 5 miles drive away. Was unable to connect to the Wifi as the password kept coming up invalid. Would have contacted the owner but was stated in handbook only contact between 9pm and 9.30am .... with only being there 2 nights was not really worth it. Had a nice stay all in all, only booked as was on offer....it would have been very disappointing if had paid full price. Maybe been spoilt in other places we have stayed in.

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• Alison - Verified booking

  This was possibly one of our best holidays ever.

  My partner and I have fallen in love with the Yorkshire Dales. The 17th century cottage is right in the heart of the countryside, Bank Newton being a tiny hamlet? and the nearest village being Gargrave. It was so peaceful and relaxing. The cottage itself is beautiful and in keeping with a property of that period. I loved the little garden with the arch and the roses, leading straight onto a field of cows. It was lovely to wake up in the morning, open the windows and hear cows and sheep. The bedroom and the living room were so cosy - impossible not to relax here. The kitchen and the bathroom had everything conceivable that one could need. There is a very good farm shop called Keelan that sold fresh, local produce nearby. We did a lot of walking on this holiday, there was always a sense of space, we rarely bumped into anyone. This part of Yorkshire remains unspoiled. I would thoroughly recommend staying at this cottage. The owner was so thoughtful and concerned that we should enjoy our stay. We are already thinking about whether it would be possible to book the same holiday again this time next year.

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• Noeleen - Verified booking

  After some initial confusion as to whether or not the booking was pet friendly, we were excited about our booking.

  On arrival, we were pleasantly surprised. The room was bright and clean with everything needed for our short stay. The lack of a bar/ restaurant close enough to the site restricted our choice of evening activity due to the need to drive but we nonetheless managed to entertain ourselves, largely thanks to the hottub which was very pleasant. Somewhere to hang towels/ robes in the hot tub area and the provision of somewhere to place drinks while in the tub are our only suggestions for improvement. Unfortunately on our final evening the occupants of one of the neighbouring chalets caused significant disturbance, disrupting the sleep other visitors and ourselves. The shouting and banging resulting from the drunken behaviour carried easily and very loudly through the chalets which was obviously not ideal. At 3 o clock in the morning we also weren't sure how to report the issue which at times sounded particularly nasty and carried on for some time. Overall, we had a lovely stay with the Snooty fox with the only issues being outside of their control and we would therefore definitely recommend.

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• Geoffrey - Verified booking

  We booked last minute and were fortunate to secure 5 nights in October.

  The Cottage was wonderful, warm and extremely well equipped. I would imagine that the cottage would be the perfect spot to locate any time of the year. It is a couple of miles from Gargrave in a hamlet called Bank Newton. Catherine lived close and was a great source of knowledge for local walks as well as walks further afield. The cottage is a stone's throw from the Liverpool-Leeds Canal which has pretty walks in both directions. Airedale, Wharfedale, Bolton Abbey, Grassington, Kettlewell, Malham, Settle, Kettlewell, and numerous other Dales Beauty spots (to say nothing of Tearooms) are nearby. The George at Hubberholme is to be recommended, terrific food, local beer and a genial Mine Host. Buckden, stop off at the George for lunch, Scar House, Cray and back down to Buckden is a lovely walk. Back to the Cottage for tea and some of Catherine's super cake...............what's not to like! Geoff

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