Christmas Lodges & Log Cabins In Wales

Reviews

What our customers say about their holidays

• Chris - Verified booking

  Having read a few negative reviews we were a little unsure of what we would find.

  On arrival, pleasantly surprised at how spacious the lodge was. Sleeps 4 comfortably. We had 3 generations and 2 family dogs with us all with enough room. 2 2 seater sofas were comfortable. Decor is a little tired and a refresh would be a nice touch but property is clean. Decking area is completely covered which was a real bonus for us as the weather was unsettled but room to dry dogs and wet clothes outside. There is a launderette a few minutes walk away if you needed to dry clothes quickly. Our only negative is of the site itself. Dogs are not allowed in the outside covered area or bar area. We haven't encountered that at any of the previous sites we have stayed on. Probably wouldn't be an issue if the weather was dry as there's seating away from restaurant. Dogs must be on leads at all times and other than a very small enclosed area you aren't supposed to play with your dogs off lead, no fetch etc regardless of how well behaved you and your dogs are. Beach is very nearby so off lead time available there. Don't know if these are site specific rules or a Haven site norm but definitely food for thought for us when booking our next adventure.

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• Jane - Verified booking

  On first impressions the lodge looked very clean, however, there were areas of concern particularly in the current climate, there were quite a few crumbs in the kitchen area.

  The fridge and freezer had not been thoroughly cleaned and there were crumbs and remnants of food in both. There is a box to put shoes in and behind it the skirting board was very dirty. When we stripped the beds on leaving there was a very nasty stain on one of the single duvets. There was a thick line of dust on the picture in the main bedroom and skirting boards were dirty. There was a lack of attention to detail. All three mattresses in the property were very uncomfortable and we could feel the springs we both found it difficult to sleep on them. There was a line of grease around the hob. One of the dishes were dirty looked like porridge even though the note said everything had been washed in dishwasher. The general standard of cleanliness needs a little more attention particularly due to the increase in cleaning time we would expect the place to be spotless. The seating area was pleasant and comfortable, we appreciated having sky, the kitchen was well equipped. We appreciated the welcome pack. We also appreciated that they had used an anti covid fog machine prior to our visit.

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• Colin - Verified booking

  We booked for a weeks holiday for myself, my wife, our dog and our 2 (grown up) kids.

  I read all the past feedback after I had booked. This got me worried but it was fine. To update some previous peoples feedback, it looks like the chairs in the main room have ben replaced. There's now two new looking 2 seater settees. The TV remote worked fine and there was more than enough cutlery. As mentioned in another feedback, the wardrobe in the room with 2 singles is unusable but that was no big deal. As for the storage for a case in the single room, it fitted under the bed without a problem. The nights were cold but the heating kept the place lovely and warm. The only complaint I do have is the outside lights don't work. As we were there in November it was pretty dark in the night and the lights would have been nice to find my way up the steps when coming back from my late night dog walks. Perhaps a single light on a PIR sensor would be good? Did we enjoy ourselves there? Yes. Would we go back again? If I had any holidays left from work this year I would go straight back. I'm planning on returning next year :-)

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• Paul - Verified booking

  The lodge was lovely and cosy with a nice welcome pack.

  Good contact from Steve who messaged us to say the lodge was ready early and we could have it immediately however we had called into Aberfan to see the memorial when he texted. If I had any criticisms it would be the TV Sky channels. If I had Sky at home (unfortunately I have Virgin) I would have brought my viewing card because there was no way to watch any Sky channels at the lodge which was disappointing. Choosing a Sky Channel and always being asked to "Insert Your Viewing Card" becomes annoying after a while! WiFi worked well so we could use our laptop ok and our phones. We had an invasion of ants in the kitchen area so Steve brought some ant powder and applied it behind the cooker. There were still some around when we left! Speaking of cookers, the oven has a fault inasmuch as it keeps clicking the igniter when in use so if cooking a dish, it's going click click click all the time! Other that what I have stated we had a very good time overall and would consider a return trip

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• Sandra - Verified booking

  The caravan was spotlessly clean and a good size It says it can sleep 7 but I don’t know how.

  The kitchen had everything you needed , but a dishwasher would have been nice rather than a washing machine. The seating in the sitting room however was very uncomfortable and had seen better days.and there was only enough seats for three people. It was very hard to get out of the seats,. The flooring in the living area was great laminate flooring. However the carpet in the rest of the van was old tired and dirty. The bathroom was great and a good hot shower. The main bedroom was nice,a good size and uncluttered. The second room had twin beds but t you could not get to the wardrobes or dressing table. The third room was very tiny and nowhere to put your case. It was though the only bed with a headboard. The bedding was very clean. The lights in the rooms were very dim and gave off poor light. There were no side lamps. I’ll in all it was clean warm and had all the basics but it needs updating .

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