Dog Friendly Lodges & Log Cabins In Wales

Reviews

What our customers say about their holidays

• David - Verified booking

  Party of six, four adults and two children.

  The weather, the scenery and fabulous beaches were the shining stars during our one week stay and the Haven staff kept the outdoor areas well tended. The property was an adequate size for our party of six. It is obvious from the photo's that it isn't spacious, so no complaints there. Larger than a caravan, smaller than most houses. The interior of the property was very clean. Kitchen utensils, crockery, cutlery, glassware aplenty - although a decent quality sharp knife - for those who love to cook - would by a great addition! Slicing an onion (sliding off an onion) was a long winded, tearful endeavour! The double bed was very comfortable, as were two of the four singles (the remaining two were, in our opinion, overly firm but they were being used by adults.) The sofas were comfortable but old and quite badly stained - though they did have throws to hide the worst. The addition of a table lamp in the lounge would be nice. The powerful ceiling lights were not conducive to an evening of relaxation. We borrowed one from a bedroom. Bathroom OK; Mira shower in a small cubicle but we weren't swinging any cats! Light sleepers should take earplugs. It's a bit creaky in there, particularly for those in the double bedroom below + the doors were all squeaky but I oiled the hinges - no charge :-) Decking area was a bit disappointing. The cushions for the outdoor furniture that were said to be stored behind the sofa in the lounge weren't there. We had to sweep masses of cobwebs for the railings. We noticed that the decking areas of identical properties nearby were cleaner and had pots of plants (albeit some were plastic) that made for a much more welcoming and pleasant exterior. Little touches can make a huge difference. We felt that the property needed a bit of TLC (a bit tired) but no major complaints. The niggles could easily be addressed without huge expenditure. It's also worth mentioning that we struggled to receive a reply from a pre holiday query we had. We were informed by Sykes that the owner had chosen the option of being uncontactable (by guests.) Our query was fielded by Sykes who, after two calls from us, contacted the owner who's answer was relayed back to us via Sykes. A rather long winded and frustrating process. Finally, as holiday property owners ourselves, we feel that our review is thorough, constructive, balanced and fair. Owners take note - it would be relatively cheap and easy to add those little touches and upgrade your property to 5 star status. On that basis, I would have no hesitation in recommending it to strangers and friend alike. Thank you.

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• Matthew - Verified booking

  We have been to this property before so we obviously like it which is why we returned.

  The location is amazing and the chalet itself is cosy and has a certain charm. However, there were 3 main issues on our arrival: - Cleanliness. It was not good. Cobwebs and dead insects everywhere, dirty toilet. We had to clean the whole place from top to bottom. I have no doubt that somebody had charged the owners to clean the property but frankly they are ripping you off. It was not clean at all and you don't go on holiday to clean. - Shower wouldn't work. A plumber was sent by Menai Cottages and the issue was water pressure. It was fixed fairly immediately. As we didn't arrive until quite late on our first day, however, it was essentially day 3 before it was sorted. - WiFi broken. The owner drove all the way from Kent to fix this, which seemed above and beyond. Thank you, Andy. Again, it was essentially day 3 of a 7 night stay when it was sorted. Finally, there is a hole/tear in the fascia/soffit to the rear of the chalet and something is nesting in there. The rustling at night did keep me awake at times. All in all... the location is amazing (I can't overstate this enough, it's stunningly beautiful), the owners are extremely helpful and the use of their Friends and Family pass absolutely invaluable. The children loved the activities on this quite brilliant site. The beds are comfortable and the kitchen and living room well enough equipped. However, the property just feels as though it needs a little more TLC and, whilst we had a great time together as a family, we were a little disappointed overall with the property itself on this occasion.

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• Kirk - Verified booking

  Just come back from a weeks stay at Brook Lodge, we had the most beautiful weather which made our stay even more beautiful.

  The lodge itself was exceptionally clean especially for a dog friendly property, The bed in the main bedroom is huge and super comfy the only problem we found was due to the size of the bed there was little room to store clothes there is however a hanging rail in the cupboard so could easily be rectified by either bringing your own hangers of there being more at the property. The kitchen was very well equipped, we cooked a few times but also had a couple of take aways and a meal out at The Bunch Of Grapes which was a short 10 minute drive - We would recommend a visit, they are very friendly and the food was perfect. We were welcomed by a lovely welcome pack including bits for our dog which was a lovely touch. You can tell that Louise and Terry welcome feedback because things raised in previous feedback have been improved for example there is now a bell they ring prior to coming in to check the hot tub. We felt very respected by Louise and Terry, we were left to enjoy our holiday without interruption however on the occasions we did bump into them we had chit chat which was nice too, I felt they were great hosts for sure. Finally the garden/grounds are also very well kept, the garden is very safe for dogs, we loved the boarder of wild flowers around the edge of the garden too. On route in and out of the property we enjoyed seeing the birds, sheep, chickens, rabbits and squirrels too. It really was a beautiful lodge in a great location on lovely grounds owned by the nicest of hosts.

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• Roslyn - Verified booking

  The lodge was lovely and had everything you would need for a wonderful holiday there .

  Very clean and well maintained , and the garden is well kept . The hot tub was a welcoming bonus and we all enjoyed spending some time in it , my husband loved it !!! There was a lovely welcome tray on arrival and fresh milk in the fridge . Wern Newydd Farm in Wales is beautiful and really peaceful , and close for exploring other places , New Quay less than half an hour away , Aberystwyth an hour and other lovely places in-between , we went out to somewhere different every day , had some scrummy fish and chips in New Quay at The Lime Crab ,highly recommend ! . The owners of Wern Newydd Farm Terry and Louise are a really lovely couple , very welcoming and friendly , and have lots of knowledge of the area and ideas of places to go if needed . We did a lovely national trust visit while we were there , being members of national trust . I would definitely go back and recommend a holiday there 100 % . Thankyou Terry and Louise for a wonderful holiday ,we all throughly enjoyed ourselves . Xx

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• Mr Matt Willis - Verified booking

  Our family of four stayed in Cwn Hedd cabin for most of August 2019. It is one of the best cottages we have rented and is so well equipped it was a real home from home. The location is great as surrounding the cabin is countryside but you can be in the centre of Cardiff in half an hour. As soon as we arrived we relaxed as the Cabin is light, spacious and immaculately clean with many thoughtful touches. We experienced all weathers from torrential rain and gales to blistering heat. On all days the cabin felt comfortable and the view over the lake was a joy to behold. We wasted many hours sitting in front of the picture windows with a cup of coffee tracking the clouds on the lakes surface and identifying the birds and wildlife. Take binoculars! What helps the atmosphere further is the welcoming and friendly approach of the owners, from the lovely welcome pack, to plentiful logs for the stove and chimera as well as good advice about walks on the farm and things to do locally.

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