Country Apartments In The United Kingdom

Reviews

What our customers say about their holidays

• Brenda - Verified booking

  The Slipway is a very cosy and comfortable cottage.

  It was exactly what we had hoped for during our two night stay. Perfect location and close to everything in town. The very welcome box of chocolates and red wine were also appreciated - thank you. There are a few things I would like to mention, which might be useful to the owners: Firstly, it would have been so nice to have arrived to find some milk in the fridge, and some teabags. We struggled through the snow and ice of "The Beast of the East" to get to Slipway and then found we had to go out immediately to buy these simple, cheap items before we could make ourselves a cuppa. Also the coffee and tea mugs were badly stained and I had to wash some cutlery and crockery before using them. It would have been really helpful, too, if there had been some soap in the bathroom - again, it was another trip the shops in the freezing temperatures. Secondly, we asked for a slightly later check out on Sunday (one hour) which Thaddeus kindly agreed to; but I just wonder if 3pm check in and a 10am check out is rather ungenerous, even for allowing for the cleaners to changeover. In my experience a 2pm check in and a 12 midday check out has been the norm. These are only observations which I hope might be useful. They didn't stop us having a lovely time a The Slipway - albeit very short. Thank you again.

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• Mr Brenton - Verified booking

  The good: - Great location for Malham and the Pennine Way - Lots of space in living areas and two of the bedrooms - Clean The bad: - Lacking some basics (scissors in the kitchen; saucepans big enough to cook basics for 4) - Very small and compromised bathrooms - In poor state of repair in places (large glass shower door held on with silicone, and fell off; bad smell from drains; TVs in bedrooms not working) - Layout of outdoor space leads to a total lack of privacy in garden (which is shared with the neighbouring cottage). For example, the Hot Tub is placed just a few feet from the one belonging to the neighbouring cottage, meaning no privacy if the neighbours use theirs at the same time. (Especially so if you have neighbours who spend their time smoking, drinking, swearing, shouting and arguing in the hot tub!) We eventually cut our stay short and came home a day early. The owner did offer a partial refund, reflecting some of these issues, but this has never materialised and he has since stopped answering messages asking him to honour his promises.

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• Michael - Verified booking

  The property was cosy and comfortable.

  Scones and milk on arrival and flowers were a nice touch. We enjoyed our stay but a few things need some attention. 1) The property instructions folder needs a review. The WiFi details are incorrect and only a text message from the owner revealed the password (that I have written in the instructions). The location of the wheelie bin key is not described correctly. The kitchen equipment user guides are not mentioned. We eventually found them under the scales in one of the drawers. 2) Three of the oven buttons are missing so its timer functions cannot be used. 3) The fridge motor is very noisy. 4) The DVD player was in a drawer and needed connecting up in order to use it. 5) The online property summary mentions 'CD/radio' but we did not find a radio. 6) Would be useful to have a user guide for the TV, DVD, etc. 7) Bedroom walls were running wet with dampness or condensation. At such properties we usually expect some shower gel or conditioner to be supplied. There are very few drawers for storing clothes in the bedroom.

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• Martin - Verified booking

  Faded and fraying.

  Having paid the premium rate for a week in August we were at least expecting clean well appointed accommodation. All the comments I will make have been mentioned in previous reviews and I am not sure that the owner will take any action to remedy the faults. The directions to the accommodation were adequate but could be a little better. On arrival there was a musty smell of damp, I appreciate that the building is old but it has been renovated and surely something could be done. The damp was not helped as there was no place to dry wet clothing. The carpet was dirty in places and very frayed at the front door which was covered by a doormat, there was dust on many surfaces which had been there for some time and we found a pair of ladies briefs behind the armchair. The toilet brush was old and rusty and food wrappings and containers were found tucked into the sofa. On the positive side, the accommodation was very well located near the town centre and harbour.

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• David - Verified booking

  The property needs a thorough deep clean.

  Mould in shower, damp bedroom and living room walls. Widow nets and blinds are dirty and full of cobwebs and need replacing. Very damp wardrobe/alcove to damp to hang clothes in due to the smell. Kitchen cupboards extremely filthy no space to put any provisions bought with you, cups with tea stains in them. Lacking basic necessities like oven gloves, shower drying mat. It states in the particulars use of its own garden, however on arrival it states you can't use it due to lack of maintenance. The property needs to be updated on basic requirements to qualify for a four tick property, I would struggle to rate it for a two. You can hear every noise from the property above even down to the mobile phone ringing. It's the most disappointing place I have ever stayed in.

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