Dog Friendly Cottages In Exmoor

Reviews

What our customers say about their holidays

• Andrew - Verified booking

  Beautiful place.

  The accommodation was well decorated and comfortable in most, but not all, respects. There were some strange and unexpected omissions. Cutlery and crockery and cooking equipment were of poor quality or lacking e.g. mugs were stained and unable to be cleaned (dishwasher and scourer didn't clean them), poor quality cutlery, no frying pan even though there were utensils to go with them, pyrex lids but no dishes to go with them! There were no long drinking glasses, so we had to buy some. The information folder there was of tatty student quality with very brief and rather inadequate information inside. Good quality TV, but didn't work much at all for the first day or so. Once retuned it was excellent and some scant reference to it in the folder indicated that it was problematic, but we shouldn't be expected to have to waste our holiday time working this out. The folder also contained comments from another previous tenant which echoed all the points I am making. One hook in the bathroom and no shelves or towel rails at all - very strange. Luckily we are not obese, because if you were, you wouldn't fit in the shower. Indeed you wouldn't get through the shower doors Lastly, we realised from the pictures that the bedroom was small, but was it really necessary to provide a protruding bed base with such sharp wooden corners in such a confined space? I noticed it straight away, but in the dark and when tired, my shins were obviously not going to! I could almost guarantee anyone staying there would suffer the same fate. Such small things really and easily rectified. Such a grand and beautiful place and we're glad we went, but the accommodation almost had an air of that'll do for the peasants!

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• Diana - Verified booking

  A darling little cottage for 1 or 2 plus a small/medium pet, like ours (Jack Russell), which is attached to The Coach House so you are overlooked but this didn't bother us at all.

  On entry, you walk straight into the galley dining & kitchen which provide everything you need for your stay including washing up liquid, dishwasher tablets, ( even laundry pods! ) dishcloths, tea towels and oven mit. A nice touch was the bottle of prosseco, pint of milk, tea, coffee, sugar and biscuits, salt & pepper. There is a fire extinguisher. In the lounge , we are on the large size and found, the 2 seater comfortable. The wifi and freesat worked fine ( had to switch off and reset router once which is usual for us at home so not a bother). There is also a small selection of books and dvds. Toilet/shower room was clean and even I could squeeze into the shower so it is a good size and water was lovely. The provision of soap and toilet paper was a bonus. All linen and towels are hotel grade; White and soft. The bed is a double with a soft, bouncy mattress. Lush! You can squeeze past to get to the single wardrobe which was large enough for our clothes. There are only 3 drawers in the dresser but again this was enough for our smalls. We could hear our neighbours only when they went up or down stairs, otherwise it is very well soundproofed. There is a folder containing all the information you need (eg alternate bin collected on Tuesday and returned on Wednesday and they recycle). It was very clean, albeit a cobweb, but it is in the country so we weren't bothered by this. On leaving we were happy to strip the bedding and put into the laundry bag with used towels and ensure everything we used was washed and put away. We spent 4nights here and enjoyed walking the grounds of the house and gardens. We truly felt we were on holiday!

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• Paul - Verified booking

  I have to say that we were very disappointed with some aspects of cleanliness at the property, the kitchen and bathrooms in particular.

  I had to clean the ensuite shower tiles before we could use it, picture attached. The pink residue is a build-up of bacteria and skin cells, if this is not cleaned then mould will develop, which it had. The kitchen cupboards were all dirty with grease covering the shelves where the pans are stored, I have cleaned these out as well. Some pans are not fit to be used, (pictures attached) and need to be replaced. The oven was filthy and had not been cleaned for some time, I cleaned this as well, before and after picture attached. The oven trays provided were not fit to use so I purchased 2 new ones which I have left at the property. Also, several pans need to be replaced as they are not fit to be used. There are only 2 dinner forks and 3 small forks, the property sleeps 6 people so there is not enough cutlery, I ate my dinner with a spoon on the evenings we had guests. We found one cupboard full of food, which I presumed perhaps belonged to the owner, so moved it around in order to accommodate our own shopping items. To then receive an email the day prior to departure, reminding us to leave the property clean, tidy, in the same condition we found it and to remove all food from cupboards and fridge, just added insult to injury. We did not remove the food we found in the cupboard. This is not the standard of cleanliness one expects in a holiday rental property. I have more photographs should it be necessary. I look forward to hearing from you. Regards Paul Heath Have pic's to back this up

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• Victoria - Verified booking

  Cottage is in a beautiful setting and it was lovely to walk around the grounds of Appuldurcombe house.

  The cottage is cosy and very comfortable. Bedroom nice and served its purpose. Bed was very comfortable. However, here are my negative points.. The shower is too small and anyone who is a bit weighty will struggle to get in. In fact, I only just did get in through the small opening of the door! I have to say also that the shower tray was stained all round the bottom and the water hole had hair in it. Me being a person who likes things clean , I pulled the hair out before my granddaughter had her shower and to my disgust out came dirt and slime. I had to clean the shower with bleach before it was used. The shower room floor was dirty and on closing the door I found dirt, dead small spiders and hair. The cleaning needs to be looked at as it’s not What one wants when they go on a holiday. The kitchen had no frying pan ( I took my own as I read another recent review saying there was no frying pan) 2 glasses has chips on them and there were no large glasses. Cutlery was of bad standard and stained. The kettle had water in it and was full of scale pieces. I cleaned it out before I could use it. All in all we loved the cottage but the owner needs to have a word with the cleaner as it was a bit of a let down. I clean every day and it’s not something I want to do on holiday. I would defiantly stay in the retreat again but would complain if the cleaning wasn’t up to standard in the bathroom like the rest of the cottage was . Beautiful place in a peaceful setting.

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• Denise - Verified booking

  We stayed in 2022 but just found out we could review.

  This is a lovely cottage but it is described as having an enclosed garden. What it doesn't say is that it is shared access so neighbours walk through the garden to access their property, making it an unsecured space for children or dogs to be in even for a second without close supervision. You would have to go out in the garden first before letting out a child or dog in case the gate is left open. Whilst our dog would never be unsupervised I would normally go out with her at the same time, not have to check the garden is secure before going out. Also to keep watch in case the neighbours came through the gate. The garden was a very small dungeon like space and not really pleasant and our dog had no space to be safely off lead at all for the week. There are issues with parking as the shared access neighbour parks across both spaces. Also there is an old peoples' home across the road so visitors park all up the road. We found it difficult to park in the road on a few occasions. However, it's a beautiful character cottage and the Smart TV was a bonus. The location is fabulous providing access to all the places we wanted to see. Nice touches were providing paw towels and dog bowls for canine guests.

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