Dog Friendly Cottages in Penzance

Reviews

What our customers say about their holidays

• Alison - Verified booking

  This could be an amazing property but lacks any luxury and bears evidence of having been refurbished on the cheap.

  Certainly the sea views from every window are magnificent and the rooms are all a good size with the exception of the kitchen which is very small for the size of property and fitted with cheap units and white goods. One drawer was broken and the front kept coming off and the oven was very slow to heat up, possibly because it was one very large oven rather than the selection of smaller ovens you get with a range. However, the kitchen is well kitted out with everything you need apart from a shortage of saucepan lids. (Owner please note we discovered that the glass measuring jug had a chipped and jagged spout and one of the mugs had a cracked handle which we left out on the breakfast bar). We were unable to empty the kitchen waste bin as the skip outside was overflowing all the time we were there. While the property generally was clean, we could see no evidence of any deep cleaning for COVID purposes and there was no tell tale smell of disinfectant or cleaning products on arrival. Another downside to the property is that all the windows are draughty and bad-fitting even though they are replacement UPVC double glazed. We got so fed up with one window in the lounge in particular which kept banging in the wind (although it was closed!) that I wedged a book into the gap to hold the window steady and cut out the noise. We also found it impossible to actually open any of the windows. Another annoyance was that on arrival we discovered that not all the beds were made up meaning we had no choice of beds. Jason, the caretaker, provided extra bed linen so we could make up the beds we wanted but this is not what we normally expect or have experienced at other properties. One of the en suites is so tiny that you can bearly turn round in it. It looks as though it has been put into a cupboard and to call it an en suite is a definite stretch! Also, we were horrified to see dog poo at the foot of the steps leading to the grassed area and there was further evidence of dogs elsewhere in the grass. We do not have a dog and were not happy to let our 4-year old grandchild go out there. Perhaps the owners would like to put some money back into the property to replace the cheap and worn laminate flooring which is peeling off downstairs, provide a decent dining table to replace the two Ikea tables pushed together in the dining room, replace the stained blinds in the lounge, fix the wobbly knob on the master shower and so on and so on.

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• Maggie - Verified booking

  This is a huge house!

  We had been hoping to come down as an extended family but Covid put paid to that idea. So in the end 5 of us rattled around in it - it was far too big for just us, so we ended up closing off parts of the house such as the second floor bedrooms as they just weren't needed. It is a superb location - the views are stunning and although the weather was mostly awful, the views of the sea crashing over Land's End were epic! The windows are huge and as the wind blew they bounced around a bit - slightly terrifying at times! We managed to walk to Land's End one day, and down to the beach via the little pathway and it's a great location for Penzance, the Men-an-Tol, Pendennis Castle, St Ives etc etc. Tesco delivers too! The reviews others have left are pretty much accurate although any leaks seem to have been sorted as it was nice and dry for us. A couple of points however. This is a VERY noisy house. Uninterrupted views mean uninterrupted winds and they reached over 70 decibles through the night - it roars down the chimney and several of the smaller windows have rusted open / ajar so you get the wind whistling through those. The drainpipe next to the main bedroom window had also come loose so that was blowing about and making noise. I'm a light sleeper but my teenage son sleeps through anything - we were both kept awake most nights due to the noise - just to highlight the two ends of the disturbance spectrum. Outside the wind reached 90 decibles so I guess it lowers it a little once you're inside! The main oven in the kitchen is enormous - it took me 20 mins to pre-heat it before putting anything in it. And while the kitchen had lots of crockery, utensils etc, there were no additional items like salt, pepper etc etc. There was also no welcome pack, not even any milk or tea and coffee. I assume this was due to Covid. It would have been nice to have had had a slight discount to accommodate the lack of welcoming touches etc as it was very expensive for one week in Oct half term for the 5 of us. But just make sure you go prepared with literally everything you might need. Otherwise really very lovely = I suspect summer is an altogether different experience, but we loved the general cosiness and despite the wind etc the house was very warm.

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• Hannah - Verified booking

  The house is lovely, spacious and unlike most houses it has everything you need.

  Soaps, cleaning supplies, cling film and foil, tea towels, towels lots of cooking supplies etc were supplied which was a pleasant surprise. Lots of room for parking, big garden which isn’t overlooked. We were a party of 5 and a 9 month old baby. I would say the property isn’t really suitable for a baby on the move. We had to move a few things out of the lounge and into the conservatory and use the table to block off the fireplace and not use the conservatory, not really a big deal. Although the house was cleaned, they do allow dogs downstairs so inevitably there are still hairs around which stuck to the toys we had for the baby so lots of cleaning had to be done. (Comes with having a baby though!) We did bring a blanket of our own to put down but the lounge is a huge space so not everything could be covered. None of the curtains are blackout either so myself and the baby would wake early because of the light. Not an issue in winter though. The window in the silver room has a huge cobweb at the top and a dead spider but can be easily cleaned so again not a big deal. The shower head is the same size as the shower meaning you have to turn it off to wash your hair and apply soap as there is no room to get out from under the water. I would say that’s the only downside to the property. It was lovely to have the pond and listen to the water running. All of the rooms are spacious. The Green room could benefit from a new mattress as you really feel the springs, between that and the metal frame which creaks it’s quite noisy if you toss and turn a lot in your sleep. Each room I believe had a blanket available which was nice. The washing machine and tumble dryer were larger capacity drums which was great. I’d definitely recommend to others.

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• Nina - Verified booking

  We stayed at 28 The Turnpike for 2 weeks in August this year, there were 6 of us and we absolutely loved the property!

  Probably the best we've ever stayed in Cornwall over the last 30 years. It was well kept, neat, tidy with some new modern decor and had everything we needed to make a cracking stay, right down to the smallest of details. I don't agree with some of the negative comments on the reviews below/above, of course there will be personal stuff around locked away, this is someone's personal home that they have kindly let us stay in, so it's not going to be like a 5 star hotel, but that just made it feel really homely! As for being kid friendly, we think it definitely was, you can't expect the owner to make it perfect for your child, you have to be prepared to compromise and take some of the responsibly on yourself. ....Complaining about a rose bush in the garden??? ....Really?? Speaking of which, the garden was lovely, plenty big enough for kids and the dogs to play, a beautiful little pond, a great outdoor seating area, nice little utility room for the beach wear after a long day in the sand, a nice big lounge with all the tv stations on a nice big tv and comfy couches and really spacious bedrooms. The 3 bathrooms came in really handy with 6 people staying there too. Absolutely lovely neighbours too, who were always at hand to advise on things like bin days etc. We had 2 cars and a trailer and the driveway and there was plenty of space left for parking and just a few gorgeous miles walk to Cape Cornwall along the most beautiful of Cornish valleys. I can't recommend this place enough, we'll definitely be trying to book again next year.

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• Mrs Tracey Jarrett - Verified booking

  This property has an amazing location and is very comfortable and well equipped however, a five star property also needs attention to detail and the quick fixing of issues/ replacement of worn and damaged fixtures and fittings. Below is a list which suggests that this attention to detail is lacking. 1. A broken blind and stool in the master bedroom. Ripped blinds in the bathroom to the master bedroom. 2. Ill - fitting and damaged carpet on the steep staircase and in the doorway of the lounge 3 several items of broken kitchen equipment - notably a cafetière, corkscrew and cup 4. A tumble drier that cannot be used without it tripping the RCD 5. A leak from one of the bathrooms in to the sitting room during our stay. This has happened before; the water damage was clearly visible in the ceiling and when I phoned your emergency number I was cheerfully told this! I hope you find this feedback useful and take it in the spirit with which it is meant - honest and candid feedback! I have no intention of posting a negative public review as despite all of this, we still had an enjoyable stay whether we will book through your company again remains to be seen.

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