Dog Friendly Villas In Hebden Bridge

Reviews

What our customers say about their holidays

• Margaret - Verified booking

  We were very shocked and disappointed on arrival at this cottage.

  The outside was extremely unkempt. There were weeds and dried leaves in the front. The gate needed varnishing. The windows had water running down the inside. It looked as though the double glazing had blown. They obviously need replacing. The windows were dirty. The front door needed varnishing. The glass in the front door needed cleaning. There was green mould on the picnic bench and seat in the front. The front of the cottage was not very inviting at all. Nothing like the pictures on the website. The table in the living room for two people was more like one would use for camping. It wasn't very clean. It was right in front of the window and if one wanted to have a meal, there was no privacy as there are a lot of people passing on foot. If the windows are repaired, a blind might be appropriate. The microwave wasn't working when we tried to use it. We rang the owners wife and she told us her husband would purchase a new one and drop it in. He arrived with the microwave. We asked did he want to check it was working but he seemed to be in a hurry. He told us to just set it up ourselves and put the old one in the box outside in the front. That just added to the outside looking more unkept. On removal of the old microwave we were horrified to find something spilled there very congealed. There was a mound of crumbs and a big spider ran out. This had obviously not been cleaned for a long time. There are health and safety issues in an unclean kitchen.The kitchen floor was not clean. There was a plastic bottle behind the bin and some chipolatas on the floor. We had to clean the kitchen ourselves with antibacterial spray and wipes. There were a few live crawling woodlice on the stairs. The bathroom was in need of maintenance . It needed painting there were marks on the skirting boards. The taps on the bath were stiff and hard to turn on and off. The hot tap was swivelling around on turning on and off. The seal on the shower screen needs replacing. It was preventing movement over the bath. The window ledges in the bedrooms were dirty. We cleaned them ourselves. There was thick dust on the back.of the mirror in the larger bedroom. The tops of the bedside cabinets weren't very clean. The mattress on the bed was thin and the springs were sticking in our back. It needs replacing. The iron bedstead was very uncomfortable and noisy. If of all these issues were addressed then the cottage would be of a higher standard meriting more stars It is only a ten to fifteen minutes walk into Howarth. There is a good bus service on the road nearby. There is also a lovely pub a few minutes away with good food and a handy corner shop. We have stayed in a number of Sykes Cottages over the years and generally we have never given a bad review.

  Read more less >

• Joanne - Verified booking

  Haworth was a beautiful place to stay and the location of the cottage was good.

  The cottage itself wasn’t up to standard. First impression of outside looked scruffy, weeds and untidy baskets, broken gate and leaves/litter. All the windows were misted up/broken down and need replacing. Woodlice both dead and alive crawling in the property. Kitchen bin not emptied and floor not cleaned. Smell to the property like heavy smoker has lived there. All lights and skirting boards dusty/cobwebs. Bed wasn’t a king size as advertised, bedding all ok, bathroom ok…serviceable but ceiling needed cleaning and painting and the bedroom one also. Needs a good clean under all furniture which I would of done myself but only small hand held vacuum available to use. We made the best of the stay and out most of the day, didn’t cook in the kitchen, lucky with the weather so we were able to leave windows open. Wouldn’t return to this cottage, it’s the first time we have ever been disappointed with accommodation in over 30yrs! The locals made the holiday as all so friendly we would definitely return to this area.

  Read more less >

• Michelle - Verified booking

  No dry access to the property.

  The garden was flooded. We had to climb over the garden wall and climb on the garden bench. Still got soaking wet. No washing up liquid. Just the dregs of the end of the bottle. No dish cloth. Dirty pan scrub under the sink no clean new ones. Ignition button missing on the cooker. Only three gas rings working out of four. Live wood lice and bugs in the sofa bed. Had to vacuum the bed. Sheet on sofa bed old with holes in. Open bottle of wine in television cabinet. Coffee sachets out of date by two years. Informed owners that we had left property and not returning. Despite that we were asked numerous times to strip the beds. We did not stay for the two nights that we had booked.

  Read more less >

• Penny - Verified booking

  Had a very pleasant 5 night stay at the snug - which is aptly named!

  The cottage is well stocked with amenities and is decorated throughout to a good standard. We managed to find on street parking within a few minutes walk which was great. The location of the cottage in Haworth is excellent being only three minutes walk to Main Street. The hot water was plentiful and the water pressure very good for an invigorating shower. The sofa is lovely but very firm and the mattress on the double bed was a bit lumpy for our taste but I’m sure would be perfectly fine for others. The selection of teas and coffees provided for us to use was a lovely touch! I would unreservedly recommend the Snug for a cosy convenient stay in West Yorkshire. Thank you :)

  Read more less >

• Linda - Verified booking

  The property had clearly not been hoovered.

  There was hair (human and dog) all over the bedroom and stairs carpet. The microwave had a blanket in top, again covered in dog hair. I do not have a dog and have very short hair so to find long hair and dog hair was not nice. Admittedly, I only booked the property in my day of arrival which didn't give much notice, however, I would always expect a property to be clean. Although the listing said there was a starter for the fire, there was only 1 log which I thought a little lacking. The fridge door rack is broken so things fell out and the freezer is an ice box which has frosted over so there is no room for food. Over all I was very disappointed.

  Read more less >