Dog Friendly Villas In The North West

Reviews

What our customers say about their holidays

• Louise - Verified booking

  The lodge was so nice, and it was a lovely size.

  The location was perfect, nice and quiet and not to far from the complex. We had a few drinks at the pub on site but there was no food service for 3 days. We did however manager to get breakfast the last morning and it was lovely. Me, my husband and son went swimming whilst there. It was £20 for the 3 of us. The only disappointment was the fridge not working properly. We had seen a previous review about the fridge not working properly so presumed that would have been rectified before we came how ever we soon discovered it hadn't been. We arrived on the Friday and had bought some shopping to go in the fridge, on the Saturday morning we discovered that things weren't as cold as they should be. We moved things around and decided to leave it and see if things improved. By the Sunday morning we realised that we needed to contact someone as the food wasnt cold. We spoke to Sykes who contacted the owner who came out straight away. He gave my son chocolate and our dog teddy some treats. He mentioned that he had spoken to his heating engineer who said there was a blockage of ice at the back of the fridge and his plan was to come the next day with his son and try and sort the problem. He had brought a new replacement fridge that we put in the living room. This was smaller than the original fridge so some of our food wouldn't fit. Due to the original fridge not working properly some of the food had to be binned, we had bought fresh meat and fruit. The next day the owner and his son came back, they took out the fridge and tried to melt the ice blockage using a hair dryer. This didn't work! The owner asked could we leave the fridge/ freezer off for 24 hrs to see if that helped, this wasnt ideal as it was an inconvenience. I had some food in the freezer but the owner said that should be OK as food takes a while to defrost. By 11pm the same night I had to turn the fridge/ freezer back on as the freezer was defrosting. I had ice, lolly ices and Pizzas in the freezer. It was the 1st day of the heat wave so I think that may be why it was defrosting so quick. In all fairness to the owner he tried to rectify the problem and he ended up ordering a new fridge however it couldn't be fitted till after we left. This was disappointing as it had been an inconvenience of our stay. Due to the other fridge being smaller it meant we had to shop more as there wasn't enough room to get food in at once. This would not deter me staying in the lodge again and I am already looking at dates we can go again.

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• Victoria - Verified booking

  We had an unexpected but lovely stay at Springarth cottage after we had to move at very short notice from our original holiday cottage due to a serious problem.

  The owners took us in within an hour of Sykes calling them late on Saturday evening and made what initially felt like a total disaster feel so much better when we were warmly greeted by the owner. Springarth is a very pretty cosy little cottage within a small ,extremely sympathetic and well done barn development. The house is very clean and comfortable and beautifully furnished. There is parking outside the front door and a seating area which can be accessed via patio doors from the sitting room. There is also a very pretty little pond area that can be accessed from a gate near to the driveway. The cottage is easy to find as has a red telephone box and flagpole as landmarks and is close to the crossroads. The cottage is set within peaceful countryside and quiet roads. The kitchen has plenty of space , storage and is well equipped. But do bring 1 large stock pan and an extra baking tray if you need to cook for a large family. ( as is usually case with most cottages). The living room furniture is very comfortable with enough seating for all 6 of us. There is a large traditional farmhouse table for meals in a separate room adjacent to the kitchen. Water pressure was fine in both the over bath showers .The bathrooms are clean and attractive. From here there is a useful large Sainsburys supermarket (easily accessed by car) in nearby Penrith for supplies (/approx 15 min drive)The cottage is also very handy for Keswick and Ullswater., and visiting Aira Force via boat. Grasmere in the Lake district is a 45 minute drive away mostly on good roads and worth a visit. There is also a riding stables and Llama/ alpaca attraction close by and several historic points of interest including Castlerigg stone circle and Arthurs table. The owner has thoughtfully produced some itineraries for days out to places of interest and towns within driving distance . But best advice if you want to book days out such as Ullswater ferries, riding, etc is to either book in advance of your visit or when out doing your shopping as the cottage is in a bit of a dip so the wifi signal is not the best. This was actually a positive for us as we really enjoyed the peace and proper family time together without our teenagers being permanently glued to devices. We brought a favourite board game with us and had lots of laughs in the evenings after some lovely days out. So don't let the wifi signal put you off as this cottage is lovely! We would definitely stay again if we return to this area.

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• Nicola - Verified booking

  Had a lovely week in this lodge, just a few minor issues.

  You cannot drive to the lodge on arrival as there is a barrier, upon enquiring at the reception you are not given a map but told to take a photo of it which is stuck to the window and then you go to the lodge to collect the lodge key which has a fob on it which opens the barrier - so you go back to the reception area to collect your car and drive back, it isn't very far to the Sherwood area just a 5 minute walk. Incidentally unlike most other lodges on the park no 4 Sherwood has no sign on it which confused us at the start but if you find no. 3 follow the bend to the left and it's the green lodge there! The lodge has parking for 2 cars next to it and the decking is good with furniture so you can sit out and it is secure if you have your dog with you. Whilst we were there part of the decking on the front was replaced with glass panels which look nicer. Inside the fixtures and fittings all look new, there is a washing machine and a dishwasher and the bathroom & ensuite are a good size. The kitchen has a tall fridge/freezer and a big pantry which was really useful for storing food, however there was limited utensils, dishes etc so may be difficult if you are trying to cook for 6 people & there is also only 4 chairs at the table! The 2 bedrooms at the rear of the lodge have doors that do not shut properly as they are not fitted correctly. At the time of booking & I have double checked the listing before I wrote this, the information refers to taking advantage & having access to onsite facilities including the pool gym etc , however bookings through Sykes do not include passes which you have to purchase separately which are very expensive in my opinion, for 2 adults over 16 it costs £17 for a day pass, £45 for 3 days and £95 for a week, for a family of 2 adults & 2 kids it is £20/£56/£120 which I think is very expensive - but the listing should make it clear this is at an additional charge. We had drinks sat outside the restaurant but didn't dine there, if you have a dog there is a lovely pub called the Canal Turn in Carnforth but I would recommend you book first if you wish to sit inside although there are plenty of tables outside. Nearby are a Tesco/Booths & Aldi and the site is not far from Morecambe Bay or the Lake district. Nice quiet park even though it was the main summer holidays, would visit again though would choose a different lodge.

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• Glenn - Verified booking

  What a fantastic lodge!

  Perfect location for visiting the lakes and only a few minutes from the M6. The lodge has everything you would need for a family to enjoy a holiday in the Lake District. The accommodation was very clean and tidy with all the facilities you need from a home from home. The site it is on is lovely with a great restaurant, bar and leisure centre. The staff are very helpful and really nice and the area is dog friendly including the restaurant and accommodation which is fantastic. The accommodation was really great and every bed room had its own tv which is always very useful when holidaying as a family. The kitchen had everything you need and there is a great dining and loving area to enjoy meals and times together when not out in the local area. The lodge is near to shops and local amenities so very easy to get around as the motorway and A6 are literally on your door step. The hosts had arranged a surprise for us on our arrival which was really nice and made us feel very welcome. Even though the weather was very bad when we stayed (nothing you would not expect in December in the lakes! The accommodation was extremely warm and inviting (perfect if you have older guests as we did!) The showers and bedrooms were great and the beds were very comfortable. All on al a fantastic lodge with everything a family needs. A+++. We would definitely stay here again and highly recommend.

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• Linda - Verified booking

  On arrival I would suggest a map of the site be available at reception as it took a while finding the Lodge.

  Also, having to walk to the lodge to pick up the key and the fob needed to gain access with car was a pain. The lodge was clean and the welcoming basket was a nice touch. The bed in the main bedroom was very comfortable however, the 2nd bedroom had a matress which was smaller than the base and not to comfortable. The recliner couch looked good on photo's (home from home), but wasn't comfy at all. The back was loose and to far back when upright. I felt like turning it up end to tighten any loose bolt's as I have done with my own. There was an upright vacumm which was empty on first sight but wasn't picking up. I took a closer look and found the pipe and filters totally blocked. I cleared it and washed the filters, although not the best it did pick up. Our stay was relaxing and the weather was good and hot which meant the balcony was very well used and enjoyed. The view of the lake was very nice. It would have been good to have the use of a cantilver umbrella as the deck was in full sun from midday until sunset, also a couple of fans would have given some relief from the heat indoors.These additions would have made are stay perfect. All in all we had a good stay, liked the site with all amenities close by. We would recommend this lodge.

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