Dog Friendly Villas In Rutland

Reviews

What our customers say about their holidays

• Gary - Verified booking

  There is no denying the cottage is attractive externally .

  The problem is inside , it is not untidy by any means ,the problem is it is very small . Potentially it supposedly can sleep 4 people , and accommodate two pets . Never in a million years is this house suitable for that number , it's only suitable for two people maximum and even two pets is pushing it. The sofa bed we were informed in the living room was broken , good job really as god knows where the space is to open it , so a single Z bed was brought in to replace it - fair enough - but then you were stuck with that in the way . The other double bed is up a very steep staircase , and you have to walk through the bathroom to get to it , this is interesting if you had two couples staying , nice roll top bath but no privacy . Bedroom has one tall boy set of drawers , and bedside drawers but no wardrobes - just two tiny rails in an alcove ??? Where would four people put there clothes for a week ?? Also the loo is in the bathroom but the hand basin is in the bedroom - interesting. There was no freezer department in the fridge and I feel that is a necessity . Don't even get me started on the tv and DVD player - everyone is yellow and the screen is about the size of a lap top . We were only staying Monday - Saturday , and in that time we were asked if a gas engineer could come service the hob , potentially a Gardner was coming Friday or Saturday . Then one evening the power in all the sockets went out , so no tv , kettle , microwave , fridge , heating , no Wi-Fi !!!!! People did try to get us an emergency electrician but with no luck - so we were going to be stuck the whole night with nothing - my wife was very upset and disappointed . I took matters into my own hands eventually , took some photos and sent it all to my electrician brother - who called me and talked me through how to reset the electrics . And just like that after three hours the power came back on - do YOU know an electrician you can call ??? I use Sykes all the times and have never had any cause to complain about their listings , but I feel this one needs a clearer online description. It may look like the perfect chocolate box cottage outside , but just be aware of what you will find when you open the tin.

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• Andrew - Verified booking

  This is the worst cottage we have ever stayed in.

  A rodent problem caused us two sleepless nights meaning that we were so exhausted that we had to forgo the remainder of our seven-night booking. On arrival we found a ball of wire wool on the bathroom windowsill and saw that some wire wool had been placed in one of the holes around the bathroom pipes. We also noticed rodent bait boxes had been placed under the bath and behind the chest of drawers in the bedroom. On the first evening we heard scrabbling noises from the living room ceiling but by the second night the scratching and gnawing noises from bedroom ceiling in the middle of the night was so loud that sleep was impossible. Having now seen that a previous review from September mentioned that the rodent issue was reported to Sykes, we are disappointed that we were not told about this before making the journey to the cottage as this unpleasant situation was foisted upon us. Surely pest controllers should have been called to eliminate the mice before guests were allowed to stay there again. Leaving early was our only option as the mice could obviously not have been eradicated in the timeframe of us staying there. We have reported the rodent issue to Sykes as well as the other concerns we had i.e. the fan oven thermostat was faulty so all foods cooked in it was massively overdone due to the extremely high temperatures it was reaching. This made self-catering impossible for us as the food we took with us had to be oven cooked. We were also concerned about the potential fire risk from a spotlight in the entrance hallway that was hanging down by its holder especially as it had a cable tie attached to it which had been scorched by the heat of the bulb. This had resulted in burnt pieces of cable tie to drop on the floor.

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• Antony - Verified booking

  Highly dissatisfied with our weeks stay at church view.

  Sofas are incredibly uncomfortable, luckily there was a tv in the bedroom, we spent evenings watching tv in bed. The hot tub added a lovely touch to our stay, however, this is extremely dirty and full of flies, when I asked the reception team for a net, they said the hot tub guy will be round to clean it and suck the flies out, he did come round to the lodge, unfortunately only flicking a few out. On our first night, we had a small issue with the plug in the bath getting stuck and we were told by maintenance team to simply use the public showers outside if this weren’t fixable, I was immediately taken back by this as I would have booked a camping trip at a cheaper price! We have previously stayed in other lodges on site which we were very happy with, as per our re visit now with a dog. Church view is actually a lodge split in half, divided by just a door with reception, I didn’t have a problem with this, as stated in the description upon booking, however, they charge just as much for this as they do for the other lodges. The worst part of our stay had to be the awful burning smell from the industrial building across from the lodge, this is super intense and meant we couldn’t even use the garden, we were lucky to have a lovely hot week (30 degrees plus), and felt VERY disheartened that using the garden was made impossible without coughing, not to mention horrible for our dogs health! Although, sitting in the garden was extremely uncomfortable anyway due to the wooden furniture, sunloungers may as well not even be in place, horrendous comfort! Cafe food is worth the star I have given, incredible food and reasonably priced. Won’t be returning!

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• Timothy - Verified booking

  Beautifully presented lodge, on a quite secluded site.

  Only a short walk in to the village and a short drive to Oakham. The lodge was lovely and clean for arrival. The host provided a lovely welcome pack of tea, coffee, coffee pods for the coffee machine, prosecco and fresh eggs. The lodge was extremely well equipped with tv's in both the lounge and bedroom, CD player/radio, Wi-Fi access and a well equipped kitchen, with induction hob, double oven, microwave, fridge freezer, dishwasher and washing machine as well as kettle, dolce gusto coffee machine and toaster. Also provided was a cleaning hamper with cleaning products, washing up sponge, cloth and dishwasher tablets. The bed was extremely comfortable and a fan is provided for those warmer nights. The bathroom was well equipped with a over the bath shower which is both hot and very powerful, with plenty of towels provided and fresh bath robes. The hottub was fantastic, well maintained and hot for arrival and maintained daily during our stay. The patio area also had table and chairs with a parasol, sun loungers and a bbq. Despite other reviews about noise with this lodge being attached to the reception building we had no complaints, yes you could hear a bit of chatter and laughter from reception, I wouldn't consider it noisy, and this was only between 8am-6pm not early in the morning and late at night and we found it extremely peaceful. Will definitely be returning again.

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• Sherry - Verified booking

  There were several light fixtures not working, the bulbs needed replacing.

  There was a plethora of dust behind furniture and fittings. The settee has seen better days, as the back cushions kept sliding off after a short time of sitting, to expose the bed fixture below, and a lot of dust and fluff. The shower was impossible to use without drenching the surrounding area. I appreciate the difficulty with the property being of the age it is. This came to light as my elderly husband found it impossible to use the bath. The chest of draws were very unstable, they toppled over twice on opening one of the top two drawers. We did not use them after this.The owners are obviousley aware of this problem, as a plank of wood is placed stategically underneath, but fails to support sufficiently. The first time it happened a bracelet was slipped off and is now broken due to the drawers falling on top of it. The property details did HINT re parking, but the only way to load the car on a Monday morning was to make several trips to and fro, as the lorries from the quarry were passing every few minutes, and with the property being on a blind bend it made it impossible to load our car directly outside. I feel it should be pointed out in the property details, that this very cute cottage is not suitable for disabled people.My husband is disabled, and did find the bathing facilities difficult. Other than that, the cottage is very quaint and the area is very lovely.

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